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Holiday Inn Express & Suites Louisville Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Louisville Downtown by IHG

A lobby with a reception desk, seating area, and a large wall mural.
Property amenity
Premium bedding, down duvets, in-room safe, desk
Free daily buffet breakfast
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
800 W Market St, Louisville, KY, 40202
  • Place, Louisville Slugger Museum
    ‪5 min walk‬
  • Place, Fourth Street Live!
    ‪8 min walk‬
  • Place, Kentucky International Convention Center
    ‪8 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

8.6 out of 10
Excellent
(64 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(108 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communcation Accessible)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communcation Accessible)

9.4 out of 10
Exceptional
(38 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(141 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

Standard Room, 2 Queen Beds, Accessible (Hearing)

Standard Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(19 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom

8.2 out of 10
Very good
(30 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom

8.8 out of 10
Excellent
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Communication, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Louisville Downtown by IHG

This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express & Suites Louisville Downtown by IHG offers 145 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Louisville hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Holiday Inn Express & Suites Louisville Downtown by IHG gets good marks from our customers. During your stay, you're just a quick walk from Louisville Slugger Museum. You'll find features like free WiFi in public areas, plus a 24-hour gym and a 24-hour business center.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from Louisville Slugger Museum and 4 minutes by foot from Frazier International History Museum
Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is served daily. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Louisville Downtown by IHG.

This Louisville hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 21 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 21 per day (50 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Louisville Downtown Hotel
Holiday Inn Express Louisville Downtown Hotel
Holiday Inn Express Louisville Downtown
Hotel Holiday Inn Express & Suites Louisville Downtown
Holiday Inn Express & Suites Louisville Downtown Louisville
Holiday Inn Express Suites Louisville Downtown
Holiday Inn Express Hotel
Holiday Inn Express
Express Louisville Downtown
Holiday Inn Express Suites Louisville Downtown
Holiday Inn Express Suites Louisville Downtown by IHG
Holiday Inn Express Suites Louisville Downtown an IHG Hotel
Holiday Inn Express & Suites Louisville Downtown by IHG Hotel

Holiday Inn Express & Suites Louisville Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1066 out of 1744 reviews
Rating 8 - Good. 396 out of 1744 reviews
Rating 6 - Okay. 143 out of 1744 reviews
Rating 4 - Poor. 65 out of 1744 reviews
Rating 2 - Terrible. 74 out of 1744 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Eddie

Liked: Property conditions & facilities
My tv didn’t work all night and as odd as it sounds the main reason my wife and I got away was to enjoy the simple pleasur of uninterrupted tv and quiet because we have 3 children .. so very dissatisfied
Stayed 1 night in Feb 2026

8/10 Good

paula

Stayed 1 night in Feb 2026

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff was amazing!
Stayed 1 night in Feb 2026

8/10 Good

Sherri

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was clean, the bed was comfortable, the hallways were presentable. The breakfast was highly processed foods that had cooled off, and the pancakes were rubbery and cold. I did NOT like the surprise of having to pay to park, Hotels.com should notify customers that parking is not free. Just stating that parking is available is not enough information without the fees mentioned.
Stayed 1 night in Jan 2026

10/10 Excellent

LaTrice

Stayed 2 nights in Jan 2026

2/10 Terrible

Nataysha

Stayed 1 night in Jan 2026

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2026

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and front desk attendant at check in was wonderful!! amazing experience!!
Stayed 1 night in Jan 2026

10/10 Excellent

LaToya

Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness
Everything was fine
Stayed 1 night in Jan 2026

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, amenities
Wonderful hotel all the way around! Loved it!
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Clean room Staff helped save money on parking
Stayed 1 night in Jan 2026

10/10 Excellent

Iveelyn

Liked: Cleanliness, amenities, property conditions & facilities
It’s very clean.
Stayed 1 night in Jan 2026

8/10 Good

Elliot

Stayed 1 night in Jan 2026

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Check in process was easy. Courteous and caring staff. Room was clean.
Stayed 1 night in Jan 2026

2/10 Terrible

Yuki

Liked: Cleanliness
Disliked: Amenities
The parking fee is too wxpensive
Stayed 1 night in Jan 2026

10/10 Excellent

Mike

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

LaTrice

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, clean spacious friendly staffing and parking, love the amenities, who’ll definitely stay there again!!!!
Stayed 1 night in Jan 2026

10/10 Excellent

Paula

Stayed 5 nights in Jan 2026

4/10 Poor

Bobbi J

Business traveller
Disliked: Cleanliness, staff & service, amenities
I made reservations in sept 202t. All was good. I called on Wednesday to let the front desk staff, know i would not be there til fri afternoon. Just didnt want to worry. The lady i spoke to on Wednesday assured me that i had ore-paid and my room would be ready fri. Well, i get there, they canceled my reservation. No notice no nothing. Invluding no room. Charged me for 1 night, and still dont have refund. I had to go find another hotel, which was double what i could have stayed at HI for. Hoping to get all my $$ back. I always try to stay with hokiday in express. This may change my whole outlook. bjm
Stayed 3 nights in Jan 2026

8/10 Good

Edward

Stayed 1 night in Jan 2026

8/10 Good

Anna, Lexington

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Talva

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the beds were very comfortable. Would definitely stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were very helpful when we had lost all our luggage and showed up for check in after midnight. They found basic toiletries and brought them to our room. It was very considerate.
Stayed 3 nights in Dec 2025