Holiday Inn Express & Suites Louisville Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Louisville Downtown by IHG

Exterior
1 bedroom, premium bedding, down duvets, in-room safe
Interior
Property amenity
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
800 W Market St, Louisville, KY, 40202
  • Louisville Slugger Museum
    ‪3 min walk‬
  • Kentucky International Convention Center
    ‪9 min walk‬
  • KFC Yum Center
    ‪11 min walk‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪9 min drive‬

Room options

Standard Room

8.6 out of 10
Excellent
(53 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Communication, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

8.6 out of 10
Excellent
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

8.6 out of 10
Excellent
(23 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(18 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(123 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communcation Accessible)

9.4 out of 10
Exceptional
(33 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(97 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express & Suites Louisville Downtown by IHG

Hotel with free breakfast, steps from Louisville Slugger Museum
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express & Suites Louisville Downtown by IHG offers 145 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Holiday Inn Express & Suites Louisville Downtown by IHG gets good marks from our customers. During your stay, you're just a quick walk from Louisville Slugger Museum. You'll find features like free WiFi in public areas, plus a 24-hour gym and a 24-hour business center.
  • Free buffet breakfast served daily
  • Free WiFi
  • RV/bus/truck parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from Louisville Slugger Museum and 4 minutes by foot from Frazier International History Museum
Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is served daily. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Louisville Downtown by IHG.

This Louisville hotel is smoke free.

Guests are served free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 21 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 21 per day (50 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Louisville Downtown Hotel
Holiday Inn Express Louisville Downtown Hotel
Holiday Inn Express Louisville Downtown
Hotel Holiday Inn Express & Suites Louisville Downtown
Holiday Inn Express & Suites Louisville Downtown Louisville
Holiday Inn Express Suites Louisville Downtown
Holiday Inn Express Hotel
Holiday Inn Express
Express Louisville Downtown
Holiday Inn Express Suites Louisville Downtown
Holiday Inn Express Suites Louisville Downtown by IHG
Holiday Inn Express Suites Louisville Downtown an IHG Hotel
Holiday Inn Express & Suites Louisville Downtown by IHG Hotel

Holiday Inn Express & Suites Louisville Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 937 out of 1515 reviews
Rating 8 - Good. 336 out of 1515 reviews
Rating 6 - Okay. 121 out of 1515 reviews
Rating 4 - Poor. 56 out of 1515 reviews
Rating 2 - Terrible. 65 out of 1515 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walls very thin. Noisy

Stayed 2 nights in May 2025

6/10 Okay

james

Travelled with family
Stayed 1 night in May 2025

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so refreshing after staying in a dive motel for the day before and day of the Kentucky Derby. Good value for the room price.
Stayed 1 night in May 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Anthony

Stayed 1 night in Apr 2025

6/10 Okay

robert

Liked: Cleanliness, staff & service
Got charged a 25 USD per room security deposit …not sure what for as there is no minibar. I did not consume anything but deposit is not being returned so far.
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Stayed 1 night in Apr 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, decent breakfast, nice rooms, bathrooms a little run down.. Central location
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

GARY

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very clean, and the breakfast and parking options are great!
Stayed 1 night in Apr 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Apr 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk Shay was really helpful and knowledgeable of local restaurants and activities
Stayed 1 night in Apr 2025

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and courteous - room was great. But - homeless people were outside - some slept there.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jason, BUTLER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and shopping.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 night stay to see the Louisville Slugger Factory which was a short walk away. Easy parking, great free breakfast. Shay at the front desk is a gem! Very welcoming and helpful. Her suggestion of Mussels & Burgers for dinner was spot on!
Stayed 1 night in Apr 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Meera

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Don’t go here

Unreasonable parking charges, parking not on site. The coffee maker didn’t work, microwave was broken.
Stayed 1 night in Apr 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What I would expect meeet our needs

Stay one night as a stopover returning home from Chicago convenient location that our needs
Stayed 1 night in Apr 2025

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good except the check in clerk was not good: rude, not patient and always not on the front desk.
Stayed 1 night in Apr 2025

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mickey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious!
Stayed 1 night in Apr 2025

8/10 Good

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk person did not accommodate disabled guest when trying to book for another night and said there was no other room available when there was.
Stayed 1 night in Mar 2025

2/10 Terrible

Gerry

Liked: Cleanliness
Stayed 3 nights in Apr 2025