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Hôtel Astrid

4.0 star property

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Photo gallery for Hôtel Astrid

A modern hotel with a glass facade, outdoor seating area, and visible restaurant interior.
A group of people in religious attire gathered around a lit candle display in a cave-like setting.
Restaurant
Reception
A modern interior with a spherical hanging light fixture, vibrant seating, and a reception area.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
5 Place de la Merlasse, Lourdes, Hautes-Pyrenees, 65100
  • Place, Basilica of Our Lady of the Rosary
    ‪5 min walk‬
  • Place, Massabielle Grotto
    ‪6 min walk‬
  • Place, Basilica of the Immaculate Conception
    ‪6 min walk‬
  • Airport, Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪17 min drive‬

Room options

View all photos for Classic Single Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Single Room

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Classic Double Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, a window with curtains, and a view of the outside.

Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 31 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free wired internet

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free wired internet

View all photos for Classic Twin Room

View from room

Classic Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Superior Double Room, Balcony

A hotel room with a bed, a desk with a kettle, a chair, and a view of buildings outside.

Superior Double Room, Balcony

7.4 out of 10
Good
(3 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Twin Room, Balcony

A hotel room with two beds, a desk with a coffee maker, a view of buildings outside, and a cross on the wall.

Superior Twin Room, Balcony

  • 17 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Adjoining room

View from room

Adjoining room

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free wired internet

View all photos for Adjoining room

Adjoining room

Adjoining room

  • 42 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds
  • Free wired internet

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About this property

Hôtel Astrid

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Wired internet in public areas is free. Other amenities include a coffee shop/cafe, a business center, and concierge services.
Hôtel Astrid offers 114 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 106-cm LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers and toilets with an electronic bidet.

This Lourdes hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hôtel Astrid, you're just a quick walk from Basilica of Our Lady of the Rosary. Free wired internet, a restaurant, and a bar are available.
  • Free wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 10-minute walk of Basilica of St. Pius X and Lourdes Wax Museum
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Wired Internet is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at Hôtel Astrid.

This 4-star Lourdes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Hôtel Astrid has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 16 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Thin carpet in room
  • Wheelchair accessibility

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 106-cm LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 23 and February 8.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8 for children
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Astrid Lourdes
Hôtel Astrid
Hôtel Astrid Lourdes
Hôtel Astrid Hotel
Hôtel Astrid Lourdes
Hôtel Astrid Hotel Lourdes

Hôtel Astrid Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 76 out of 178 reviews
Rating 8 - Good. 55 out of 178 reviews
Rating 6 - Okay. 30 out of 178 reviews
Rating 4 - Poor. 9 out of 178 reviews
Rating 2 - Terrible. 8 out of 178 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, very quiet, easy walk to grotto
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Savio-Marie

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay and really appreciated the staff and the location
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

SAYF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff is nice
Stayed 1 night in Sep 2025
Verified

8/10 Good

H J F MOTHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location. Enjoyed the stay.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Janusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel to stay.

Friendly, clean, well placed.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, room comfort
Beautiful Hotel The night Manager at the front desk was very nice and professional
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful. The room was perfect. Loved the shower and the bed was comfortable.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful overnight stay in the heart of Lourdes, very close to the Sanctuary. The room was clean and comfortable and the staff responded quickly to any requests. Book with breakfast—as the food is varied and very good. Highly recommended!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

j

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean modern hotel with good staff
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs were pleasant and helpful. Everytjing we needed was provided. Convenient and close to every shops and restaurants.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was great. Room was great. Room mattress needs an upgrade.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect proximity to The Sanctuary!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

SANDY SALIM

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in excellent location and few minutes walking from the churches, restaurants and shopping.
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the Sanctuary.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

ASHLEY

Liked: Cleanliness, staff & service, property conditions & facilities
convenient and close
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the church!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Bahar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, staffs are friendly. Very close to the Grotto area within walking distance.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Jaime R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lourdes vacation

Staff at the front desk reception were very kindly, specifically Fabienne and Linda.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Maria L

Liked: Cleanliness, amenities, property conditions & facilities
Close to the Basilica which made it a a perfect location, helps as we were there for hours on end. All was decent, clean and comfortable, I recommend it for this reason.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Daniel

Liked: Amenities
The hotel is very good for the area of Lourdes it represent a very good rating for the standards of the city . The location is excellent for a religious visit . The staff is very courteous and efficient.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Lisa

3-5 min walking to sanctuary, many restaurants and next to small convenient store, great asian restaurant walking distance, good parking spaces ( to pay during the day).
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re traveling to the Lourdes Sanctuary, this hotel is just a few feet away! Public car parking across the street
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Norman Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review of hotel Astrid

The rooms should be kept cleaner, and the towels should be replaced as they appear old and worn. The air conditioning system needs maintenance, as there was an unpleasant smell coming from it. The staff are friendly, but their English skills could be improved to make communication with guests easier. The nearby shops are fine, but the service attitude could be better. The breakfast could have a wider selection of food to better suit different guests.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

SRISKANDARAJAH

Disliked: Property conditions & facilities
Breakfast as not what we expected
Stayed 2 nights in Sep 2024