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Sowell Collection Hotel du Roi & Spa

5.0 star property

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View from property
Sports facility
Restaurant
Minibar, in-room safe, soundproofing, cots/infant beds
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
2 Rue Des Calquieres, Carcassonne, Occitanie, 11000
  • Place, Pont-Neuf de Carcassonne
    ‪5 min walk‬
  • Place, Historic Fortified City of Carcassonne
    ‪9 min walk‬
  • Place, Château Comtal
    ‪14 min walk‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪11 min drive‬

Room options

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Exterior
SOWELL COLLECTION Hôtel du Roi & SPA
Carcassonne
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.4 out of 5, Excellent, 527 reviews
The price is €160
includes taxes & fees
14 Jun - 15 Jun
SOWELL COLLECTION Hôtel du Roi & SPA

About this property

Sowell Collection Hotel du Roi & Spa

Timezone: Europe/Paris Set in Carcassonne, on the bank of the Aude River, DoubleTree by Hilton Carcassonne has a fitness centre. Boasting a 24-hour front desk, this property also provides guests with a terrace and is 50 metres from the Vieux Pont Bridge. At the hotel, rooms are equipped with a wardrobe, a flat-screen TV and a private bathroom. Each room is equipped with a coffee machine, while some have a balcony. A buffet breakfast is served daily at the property. Guests can enjoy a drink in the hotel's garden which has views of the city. Carcassonne Town Hall is 400 metres from DoubleTree by Hilton Carcassonne. Carcassonne Airport is 4 km from the property.
During your stay at Sowell Collection Hotel du Roi & Spa, you're just a quick walk from Old Bridge. Features include a full-service spa, an indoor pool, and a gym.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, body wraps, or detox wraps at Elio Spa
  • Amenities include free lobby newspapers, locker space, and meeting rooms
  • Onsite recreation includes a gym and a sauna
  • Steps from Old Bridge and Raymond Chesa Leisure Park
  • Pets welcome for a fee
Sowell Collection Hotel du Roi & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge.

A fitness center, spa services, and a terrace are also featured at the luxury Sowell Collection Hotel du Roi & Spa.

This 5-star Carcassonne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Offsite parking available (EUR 7 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 25 for adults and EUR 12 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Lockers

Guest services

  • Concierge services
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.73 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12 for children
  • Nearby parking fee: EUR 7 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access is available 24-hours a day.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

DoubleTree Hilton Carcassonne France Hotel
DoubleTree Hilton France Hotel
DoubleTree Hilton Carcassonne France
DoubleTree Hilton France
DoubleTree by Hilton Carcassonne France

Sowell Collection Hotel du Roi & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 107 out of 190 reviews
Rating 8 - Good. 52 out of 190 reviews
Rating 6 - Okay. 18 out of 190 reviews
Rating 4 - Poor. 8 out of 190 reviews
Rating 2 - Terrible. 5 out of 190 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

SOPHIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location, lovely hotel with an amazing view from the balcony.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Cordula Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Location & Interior
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Everything 5☆
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean hotel that was conveniently located for visiting La Cite as well as nearby restaurants. Parking was convenient and the staff was very helpful. The rooms were very comfortable, including the bed.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious bathroom, comfortable bed. Lovely view of the castle, good breakfast. The only thing was floor lamp didn’t work, we mentioned it at the reception but never been fixed while we stayed 4 nights. Otherwise all good!
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, amenities
Chambre très spacieuse avec une grande salle de bain. Une très belle terrasse très agréable avec vue sur l'Aude et la cité de Carcassonne
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing junior suite .. with dark blinds .. and very quite and still close to everything.
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

Gautier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon 4 étoiles mais nous cherchons la 5e. L'organisation du personnel est à revoir urgemment, le petit déjeuner industriel (rien de local, viennoiseries surgelées, œufs lyophilisés, charcuterie de super marché). Il ne faut pas avoir de problème, la direction n'apporte aucune solution (pourtant pour un problème simple de coffre non résolu après 10 jours malgré de multiples relances) En revanche, le personnel est très sympathique et fait au mieux, la chambre spacieuse et propre, idéalement situé, cadre très agréable, services multiples.
Stayed 10 nights in Aug 2020
Verified

10/10 Excellent

francesc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación, limpieza y una atención del personal excelente
Stayed 2 nights in Aug 2020
Verified

2/10 Terrible

Jean Michel

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

A eviter

Pas de bagagiste ! pas de place pour déposer ces valises .Un seul chariot pour tout l hôtel ! Aucune aide de la part du personnel ! Aucune responsabilité, du réceptionniste qui nous Dit qu elle n’y est pour rien , d allez voir son chef , le chef Nous dit de voir le directeur même le directeur nous dit d apeller le propriétaire ! Ils ont perdu l habilitation hilton ! Pas étonnant ! Pour un 5* à part la chambre Rien ne va !
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Jacques

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
hotel très bien placé, piscine agréable. les chambres avec vue sur la cité sont très agréables
Stayed 2 nights in Aug 2020
Verified

4/10 Poor

Mickael

Liked: Cleanliness
Disliked: Staff & service

Pas terrible ... les 4* seulement sur la façade

Manque de personnels, Rapport qualité/ prix négatif, En bonus, n’avons pas eu la chambre réservée avec vue sur la cité
Stayed 1 night in Aug 2020
Verified

2/10 Terrible

Nicolas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

assez votre chemin

Mauvaise insonorisation des chambres au niveau des porte de communication. A fuir à moins que vous souhaiter partager votre chambre avec votre voisin :)
Stayed 2 nights in Aug 2020
Verified

6/10 Okay

Nathalie

Liked: Cleanliness, room comfort

e déconseille

Arrivée à 15h30 chambre non prête nous avons dû attendre 1h La réception très encombrée et très mal organisée accueil non chaleureux !! je trouve que cet hôtel n’est pas digne d’un 5*
Stayed 1 night in Jul 2020
Verified

8/10 Good

Byungchul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

괜찮아요

가격, 위치, 침구상태 모두 훌륭함. 다만, 냉장고가 전혀 시원하지 않고, 창 밖에서 샤워하는 모습을 볼 수 있음에도 창에 커튼이 없는 점이 아쉬웠다
Stayed 1 night in Jul 2020
Verified

8/10 Good

etienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Découverte de Carcassonne

Découverte de Carcassonne, L’hôtel est très très bien placé, il permet de profiter de la ville basse et de la ville haute. Il manque juste un parking couvert sous l’hôtel mais celui de la ville à 300 mètres fait l’affaire. Bel hôtel complètement refait où le confort et la vue sur le pont et la ville haute offrent des conditions merveilleuses pour une étape découverte...
Stayed 2 nights in Jul 2020
Verified

6/10 Okay

Julien

Liked: Cleanliness, staff & service

Séjour non concluant

Une baignoire qui ne fonctionne pas, le store au dessus de celle ci cassé, un petit déjeuné pas à la hauteur d’un 5 étoiles, une piscine intérieure soit disant chauffer mais qui ne l’était pas ( ressenti 19 degré pour un thermomètre indiquant 28 ) et ayant une capacité de 36 personnes mais n’ayant que 3 transats. Nous avons été déçu tout le long du séjour! Les seuls points positifs sont la propreté des lieux et l’hôtel donnant vu sur la cité médiévale.
Stayed 2 nights in Jul 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien situé avec une très jolie vue. La chambre est spacieuse et comfortable. Le seul bémol est que l hôtel ne dispose pas de son propre parking et il faudrait rajouter une autre machine à café pour le buffet.
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

BEATRIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable estadía

El hotel es muy agradable, el personal amable. Muy buena ubicación. Lo único es una pena que no hay servicio de restaurante, solo para el desayuno
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have just come back from a 5 days stay at this hotel and we could not have booked a better hotel. It's location is excellent, with beautiful views over the river and old city and only a 5 to 10 mins walk into the centre of Carcassonne. The rooms were not overly large, however I liked the fact the bathroom and WC were separate. The rooms were well equipped with all tea and coffee making facilities, iron and ironing board and hair dryer. Immaculately laid out with lovely thick dressing gowns for the colder evenings. The staff were lovely and could not have been anymore welcoming, with nothing being too much trouble. The breakfast is self service and catered for all tastes, with both continental and cooked on offer. I cannot recommend this hotel enough. We had the perfect stay.
Stayed 4 nights in Mar 2020
Verified

10/10 Excellent

pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une nuit dans un magnifique hôtel

Juste parfait
Stayed 1 night in Feb 2020
Verified

4/10 Poor

eric

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Très décevant

Plutôt déçu du séjour pour un hôtel de ce standard. J’ai réservé une chambre avec un très grand lit et me retouve avec deux lit séparé. Comble du séjour pas d’eau chaude dans ma chambre, l’accueil me proposé uniquement de me prêter une chambre à l’autre bout pour me doucher... inadmissible
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima struttura, peccato che manchi il ristorante
Stayed 1 night in Feb 2020
Verified

8/10 Good

LUIS MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy bien ubicado!

El hotel está muy bien ubicado con una vista preciosa hacia la ciudad amurallada. El desayuno bueno y las habitaciones muy cómodas.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

grégory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe établissement

Superbe établissement, personnel accueillant et très sympathique, à renouveler sans hésiter.
Stayed 1 night in Dec 2019