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Comfort Aparthotel Lourdes L'Acacia

3.0 star property

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Photo gallery for Comfort Aparthotel Lourdes L'Acacia

Seasonal outdoor pool
Daily buffet breakfast (EUR 12.90 per person)
Exterior
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
1 A Chemin de Lannedarré, Lourdes, Hautes-Pyrenees, 65100
  • Place, Basilica of Our Lady of the Rosary
    ‪5 min walk‬
  • Place, Massabielle Grotto
    ‪6 min walk‬
  • Place, Basilica of the Immaculate Conception
    ‪6 min walk‬
  • Airport, Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, Non Smoking (1 Double Bed)

Individually decorated, individually furnished, laptop workspace

Standard Room, Non Smoking (1 Double Bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Non Smoking (Queen)

Individually decorated, individually furnished, laptop workspace

Standard Room, Non Smoking (Queen)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Non Smoking (1 Fullbed, & 2 Person Sofabed)

Individually decorated, individually furnished, laptop workspace

Standard Room, Non Smoking (1 Fullbed, & 2 Person Sofabed)

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, Non Smoking (1 Fullbed, & 2 Person Sofabed)

Individually decorated, individually furnished, laptop workspace

Standard Room, Non Smoking (1 Fullbed, & 2 Person Sofabed)

  • Sleeps 6
  • 1 Double Bed, 1 Single Bunk Bed and 1 Single Sofa Bed

View all photos for Standard Room, Non Smoking (1 Double Bed and 1 Twin Bunk Bed)

Fridge, microwave, stovetop, cookware/dishes/utensils

Standard Room, Non Smoking (1 Double Bed and 1 Twin Bunk Bed)

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

Similar properties

Interior entrance
Comfort Aparthotel Lourdes Lorda
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.2 out of 5, Very good, 595 reviews
The price is €58
includes taxes & fees
15 Apr - 16 Apr
Comfort Aparthotel Lourdes Lorda

About this property

Comfort Aparthotel Lourdes L'Acacia

This smoke-free aparthotel features a seasonal outdoor pool, laundry facilities, and a TV in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and multilingual staff assistance. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Free WiFi, a balcony, and free toiletries are among the other amenities available to guests.
Comfort Aparthotel Lourdes L'Acacia offers 111 accommodations with complimentary toiletries. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Comfort Aparthotel Lourdes L'Acacia. During your stay, you're just a quick walk from Museum of Miracles of Lourdes. Free WiFi in public areas, free self parking, and breakfast (surcharge) are available. Built in 2009, this comfortable aparthotel has 111 apartments on 3 floors. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a balcony, and a flat-screen TV
  • Free WiFi
  • Free self parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Within a 15-minute walk of House of Sainte Bernadette and Sanctuary of Our Lady of Lourdes
  • Pets welcome for a fee
As a guest of Comfort Aparthotel Lourdes L'Acacia, you'll find a seasonal outdoor pool, a terrace, and multilingual staff. Public spaces have free WiFi. Comfort Aparthotel Lourdes L'Acacia also features laundry facilities, a front-desk safe, and a television in a common area. Self parking is free.

This 3-star Lourdes aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8 AM to 10:30 AM.

Property amenities

Ski

  • Downhill skiing nearby
  • Snowboarding nearby

Pool/Spa

  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 12.90 for adults and EUR 6.45 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Pet friendly
  • One pet total
  • Fee: EUR 8 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Safe at front desk

Location highlights

  • In the city centre
  • Near a train station
  • On a lake

Things to do

  • Bicycle parking
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rafting nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 111 units
  • 3 buildings
  • 3 floors
  • Bicycle parking
  • Built in 2009
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday to Saturday (8:00 AM – noon), Monday to Saturday (3:00 PM – 6:00 PM), and Sunday to Sunday (8:00 AM – 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk, private entrance

Pets

  • Pets: EUR 8 per pet (varies based on length of stay)
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • Breakage deposit: EUR 300 per stay
  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12.90 for adults and EUR 6.45 for children
  • Pet fee: EUR 8 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Saturday: 8:00 AM - noon
  • Monday - Saturday: 3:00 PM - 6:00 PM
  • Sunday - Sunday: 8:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 01 and close September 30.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Comfort Aparthotel Lourdes L'Acacia.

Property is also known as

Residence l`Acacia Hotel Lourdes
Résidence L'Acacia
Zenitude Hôtel-Résidences L'Acacia Lourdes House
Zenitude Hôtel-Résidences L'Acacia House
Zenitude Hôtel-Résidences L'Acacia
Zenitu HôtelRésinces L'Acacia
Résidence Zénitude L'Acacia House Lourdes
Résidence Zénitude L'Acacia House
Résidence Zénitude L'Acacia Lourdes
Résidence Zénitude L'Acacia
Zenitude Hôtel Résidences L'Acacia Lourdes
Zenitude Hôtel - Résidences L'Acacia Lourdes Lourdes
Zenitude Hôtel - Résidences L'Acacia Lourdes Aparthotel
Zenitude Hôtel - Résidences L'Acacia Lourdes Aparthotel Lourdes

Comfort Aparthotel Lourdes L'Acacia Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 291 out of 760 reviews
Rating 8 - Good. 297 out of 760 reviews
Rating 6 - Okay. 113 out of 760 reviews
Rating 4 - Poor. 34 out of 760 reviews
Rating 2 - Terrible. 25 out of 760 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Marc

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 3 nights in Nov 2025

10/10 Excellent

Surendran

Travelled with family
Liked: Cleanliness, amenities
Very neat room. Staff are friendly
Stayed 1 night in Nov 2025

6/10 Okay

Connie

Travelled with family
The property was good but could have been more cleaner. Distance to walk to the Sanctuary was more than expected.
Stayed 3 nights in Oct 2025

8/10 Good

smitha

Stayed 3 nights in Oct 2025

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, amenities
The front office personnel was unable to understand English and give direction. The location was not so convenient.
Stayed 2 nights in Oct 2025

4/10 Poor

Josiane, Burtonsville

Travelled with family
Disliked: Property conditions & facilities
The photos on the listing are very misleading. The property looks nothing like the pictures — it seems those were taken years ago, possibly right after construction or renovation. The exterior is quite run down and in need of maintenance. The rooms are decent in size, but they also need updating. The bathroom and furniture are old and worn out. The beds, however, seem newer and were reasonably comfortable. The staff was the best part of the stay — very kind and accommodating, which I truly appreciated. Unfortunately, the reception hours (8 a.m.–12 p.m. and 3 p.m.–6 p.m.) are not convenient. If you need assistance outside of those times, it can be a real challenge, especially since you need a local phone to reach them. Breakfast is not included, and while it was okay, there was very little variety. Overall, this property has potential but needs significant updates and better management to meet guest expectations. I would rate it 3 out of 10.
Stayed 2 nights in Oct 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, amenities
I would come back & stay here. Very Quiet & pretty convenient to the sanctuary of our lady of Lourdes. Short walk to the bakery down the street. The room is pretty good size with the kitchen. I didn’t use the kitchen! It’s just outdated but clean. I wouldn’t stay too close down to the downtown cuz it noisy. People are talking late at night.
Stayed 3 nights in Oct 2025

10/10 Excellent

R M

Stayed 5 nights in Sep 2025

8/10 Good

mary

Travelled with family
Liked: Cleanliness, property conditions & facilities
Wefelt safe.the entire apartment was right for us.huge bathroom with perfect size tub,kitchen and stuff were all right for our needs.lovely boulangerie was just right at the corner plus convenient store.walkable steps and corners to the Grotto ,about 16-20mins.location is perfect away from bustling tourists.
Stayed 3 nights in Oct 2025

8/10 Good

Baby

Travelled with group
Liked: Cleanliness, room comfort
Clean and spacious with a good sized balcony to get fresh air. Good quiet location
Stayed 4 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
It was great! Nearby the church, just a bit confusing to arrive but all the rest was amazing!
Stayed 1 night in Oct 2025

8/10 Good

Glad Azney

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Oleh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful space with kitchenette facilities. Walkable to downtown and the Grotto.
Stayed 5 nights in Sep 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very well located and friendly personal.
Stayed 1 night in Sep 2025

8/10 Good

Jean Bosco

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Isabelle

Liked: Cleanliness, room comfort

Excellent value for money!

The studio flat was simple, but functional and very clean. The staff were very friendly and helpful. Breakfast was very good.
Stayed 2 nights in Sep 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, room comfort
Overall it was a good the only thing I didn't like was looking for a bin garbage to throw the garbage at the end of the stay
Stayed 2 nights in Sep 2025

8/10 Good

Ana Luisa

Liked: Cleanliness, amenities, property conditions & facilities
Front dest are helpful and very nice.
Stayed 1 night in Sep 2025

6/10 Okay

Médard

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Zari

Liked: Cleanliness, room comfort
Good facilities. Comfortable. Outside looks tired and old. Location is out of town - need to be able to walk with ease.
Stayed 6 nights in Aug 2025

2/10 Terrible

Johnny Jeff

Travelled with group
Disliked: Cleanliness, room comfort
Hôtel was rundown with no air conditioning. Room and bathroom were not what you would expect in a typical hotel. Lots of long-term tenants with their laundry hanging in the balconies. The surrounding did not feel very safe and we ended up moving to another hotel that same night we checked in.
Stayed 2 nights in Aug 2025

4/10 Poor

Tanya

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is not within walking distance of the church or grotto. Place is old and ran down. Guests in rooms anbove us were playing music loudly. Our room had cobwebs above the door. No A/C and not near anything situated in a neighborhood. This place lacks a lot of things. Luckily we only stayed one night.
Stayed 1 night in Aug 2025

6/10 Okay

Adrienne

Travelled with family

Pleasant stay in a budget hotel

Stayed 2 nights in Aug 2025

8/10 Good

marc

Travelled with family
Disliked: Room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Marcin

Travelled with family
Liked: Cleanliness, room comfort

Good hotel

The hotel was clean and quiet, with a swimming pool. The kitchen was well-equipped — nothing was missing. The elevator is definitely a plus. I didn't pay extra for breakfast, but I found the price a bit too high. The only small downside was that we ran out of toilet paper after three nights — it was restocked on the fourth day.
Stayed 7 nights in Jun 2025