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Cascada Boutique Hotel

4.0 star property

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Photo gallery for Cascada Boutique Hotel

Exterior
Family Room Small
Double Room Medium | Mountain view
Bar (on property)
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Bundesplatz 18, Lucerne, LU, 6003
  • Place, KKL Lucerne
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪8 min walk‬
  • Place, Lucerne Town Hall
    ‪9 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Family Room Small

Family Room Small

Family Room Small

9.4 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room Small

Double Room Small

Double Room Small

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Large

Double Room Large

Double Room Large

9.0 out of 10
Wonderful
(29 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Room Medium

Hypo-allergenic bedding, free minibar, in-room safe

Family Room Medium

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room Large

Family Room Large

Family Room Large

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Double Room Medium

Hypo-allergenic bedding, free minibar, in-room safe

Double Room Medium

9.4 out of 10
Exceptional
(19 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

Cascada Boutique Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Cascada Boutique Hotel offers 66 air-conditioned accommodations with free minibar items and safes. Each accommodation is individually decorated. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cascada Boutique Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Museum Sammlung Rosengart. You'll find features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Spanish cuisine while dining at Bolero Restaurante
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the breakfast and the clean accommodations
  • Within a 10-minute walk of KKL Lucerne and Chapel Bridge
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Cascada Boutique Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucerne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Bolero Restaurante - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CHF 22 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 29 for adults and CHF 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bolero Restaurante

Things to do

  • Free bicycle rentals
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 1910
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 29 for adults and CHF 14.50 for children
  • Self parking fee: CHF 22.00 per night
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number KZV-SLU-000026
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Cascada Swiss Quality
Cascada Boutique-Hotel Hotel Lucerne
Cascada Swiss Quality Hotel Lucerne
Cascada Swiss Quality Lucerne
Swiss Quality Hotel Cascada
Cascada Boutique-Hotel Hotel
Cascada Boutique Hotel Hotel
Cascada Boutique Hotel Lucerne
Cascada Boutique Hotel Hotel Lucerne

Cascada Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 653 out of 1001 reviews
Rating 8 - Good. 262 out of 1001 reviews
Rating 6 - Okay. 62 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very, very helpful. Room was clean and they addressed and he concerns promptly.
Stayed 2 nights in Dec 2025

8/10 Good

Devid

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No comments
Stayed 3 nights in Dec 2025

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They did great job overall! I loved the unlimited water fountain in the hotel!
Stayed 2 nights in Dec 2025

10/10 Excellent

Liam, Liverpool

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, bed made for toddler was superb, everyone very friendly. A great stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and well equipped room. Highly recommended.
Stayed 3 nights in Nov 2025

10/10 Excellent

SABRINA

Liked: Cleanliness, room comfort
Great hotel
Stayed 4 nights in Nov 2025

10/10 Excellent

Lezlie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and the room amenities were excellent! Very friendly and professional staff! Would definitely return. The coffee shop around the corner “Two Hands” was excellent by the way!!
Stayed 1 night in Nov 2025

10/10 Excellent

adriana

Stayed 3 nights in Nov 2025

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vibe
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great amenities that were included.
Stayed 1 night in Nov 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities
Excellent location, excellent staff and excellent facilities. Highly recommended.
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel perfect for our family trip. The rooms are nice, and more than big enough. What made it special was all the details, from each room names after a waterfall with info to look up, to the little key on a lanyard for our kid, to the water bottles, or to the bubblegum game on the wall. Just lovely surprise after lovely surprise. Amazing, and would stay again in a heartbeat.
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan, Apollo Beach

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
LOVED this hotel! Great location and amenities!
Stayed 2 nights in Oct 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very courteous service and clean hotel, good location too. The only negative was that the bathroom had a frosted glass wall between the shower and the sleeping area, so when someone went in the bathroom at night and turned on the light, it lit up the entire room. You couldn't see much through the frosted glass, but just felt kind of odd showering with a glass wall between you and the room where other people are.
Stayed 1 night in Oct 2025

4/10 Poor

Matthew

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The rooms are incredibly small. I was not impressed with the staff. Parking was a hassle. Although not indicated during the booking process, you must reserve parking. They also did not indicate they needed the card for the parking garage returned when we checked out and we had to drive back 45 minutes to return the card. I would not recommend this hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Sep 2025

8/10 Good

Alain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very good
Stayed 4 nights in Oct 2025

10/10 Excellent

Ruikun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Oct 2025

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing! The property was a perfect place for our Swiss adventure. I loved this place.
Stayed 2 nights in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Devon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking spot was super convenient but you have to pay Easy walk to the chapel bridge and Altstadt Included beer in the room we got! Also nice glass water bottle and water refill station in the lobby was really nice Fun little touches in the room and nice design
Stayed 1 night in Oct 2025

10/10 Excellent

L.N Jazmín

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Hotel and excellent attention and service of the personnel
Stayed 2 nights in Oct 2025

10/10 Excellent

Nalisah

Liked: Staff & service, property conditions & facilities
This was a clean hotel and convenient location. The staff was very friendly and service was great.
Stayed 2 nights in Oct 2025

6/10 Okay

Julie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and the staff was wonderful. Nice restaurant on property. Convenient to train station and historic sites. However, the small rooms were not configured for luggage and the temperature is automatically controlled by the outdoor temp, making it very warm in the room on a cooler day.
Stayed 1 night in Oct 2025

6/10 Okay

Tamara

Travelled with partner
Liked: Cleanliness, staff & service
The staff was very nice but we were disappointed in the configuration of the room itself. Inadequate area to store suitcases and no space on the table tops for things.
Stayed 1 night in Oct 2025