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Aparthotel

Relais Spa Val d'Europe

4.0 star property
VIP Access

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Suite Junior Executive
Daily buffet breakfast (EUR 26 per person)
Suite Junior, Terrasse | Terrace/patio
Indoor pool, pool loungers
Business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pool

Explore the area

View in a map
1, rue des Grands Pres, Chessy, Seine-et-Marne, 77700
  • Val d'Europe Shopping Center
    ‪3 min walk‬
  • La Vallée Village
    ‪10 min walk‬
  • Disneyland® Paris
    ‪3 min drive‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪32 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite Junior Executive

Suite Junior Executive

Suite Junior Executive

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Loft Duplex

Suite Loft Duplex | Living area

Suite Loft Duplex

  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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Flat-screen TV

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite Executive Duplex

Junior Suite Executive Duplex

Junior Suite Executive Duplex

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Chambres Premium Familiales

Chambres Premium Familiales

Chambres Premium Familiales

  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Suite Executive Duplex

Suite Executive Duplex

Suite Executive Duplex

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Family Suite

Family Suite

  • 60 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Chambre Premium Executive Familiale

1 bedroom, premium bedding, pillow-top beds, in-room safe

Chambre Premium Executive Familiale

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Premium Room, 2 Single Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Room, 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite Junior, Terrasse

Suite Junior, Terrasse

Suite Junior, Terrasse

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Room

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

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About this property

Relais Spa Val d'Europe

Family-friendly aparthotel with a full-service spa and a fitness center
This smoke-free aparthotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. Comforts include a pillowtop bed and premium bedding, and guests will also appreciate thoughtful touches like bathrobes and slippers. Change of towels is available on request.
Relais Spa Val d'Europe offers 217 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Chessy aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include hair dryers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an indoor pool, a sauna, and a fitness center.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Spa Nuxe du Relais Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Relais Spa Val d'Europe's great location gets high marks from our customers. During your stay, you're just a quick walk from Val d'Europe. Enjoy features like free WiFi in public areas and a free theme park shuttle, plus a full-service spa. Built in 2007, this upscale aparthotel has 217 apartments on 5 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a pillowtop bed, and a flat-screen TV
  • Free WiFi
  • Enjoy French cuisine while dining at Ô Relais Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, body wraps, or facials at Spa Nuxe du Relais Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Val d'Europe Shopping Center and 7 minutes by foot from Val d'Europe
  • Free theme park shuttle service
  • Dogs welcome for a fee
Relais Spa Val d'Europe offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

6 meeting rooms and limo/town car service are available. A fitness center, spa services, and multilingual staff are also featured at the family-friendly Relais Spa Val d'Europe. Parking is available for a fee.

This 4-star Chessy aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Ô Relais Restaurant - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Ô Relais Bar - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • 7 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Indoor pool
  • Manicures/pedicures
  • Pool loungers
  • Reflexology
  • Sauna
  • Steam room
  • Turkish bath

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free theme park shuttle
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 15 per day)

Family friendly

  • Highchair

Restaurants on site

  • Ô Relais Bar
  • Ô Relais Restaurant

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 26 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 6 meeting rooms
  • Conference space

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 20 kg per pet
  • Fee: EUR 15 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hardwood flooring in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Proposal/romance packages
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a hospital
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • Gym
  • Shopping centre
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 217 units
  • 5 floors
  • Bed sheets changed on request
  • Built in 2007
  • Connecting units available
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from August 1 2025 to August 24 2025 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 15 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 250 per stay
  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 13 for children
  • Covered self parking fee: EUR 15 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Relais Spa
Relais Spa Chessy
Relais Spa Hotel
Relais Spa Hotel Chessy
Relais Spa Val d`Europe Hotel Chessy
Relais Spa Val D'Europe Chessy
Relais Spa Val d'Europe Hotel Chessy
Relais Spa Val d'Europe Hotel
Relais Spa Val D'Europe Chessy
Relais Val d'Europe Chessy
Relais Spa Val d'Europe Residence Chessy
Relais Spa Val d'Europe Residence
Relais Spa Val d'Europe Chessy
Relais Spa Chessy
Relais Spa Val D'europe Chessy
Relais Spa Val d'Europe Chessy
Relais Spa Val d'Europe Aparthotel
Relais Spa Val d'Europe Aparthotel Chessy

Relais Spa Val d'Europe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1762 out of 3021 reviews
Rating 8 - Good. 851 out of 3021 reviews
Rating 6 - Okay. 230 out of 3021 reviews
Rating 4 - Poor. 103 out of 3021 reviews
Rating 2 - Terrible. 75 out of 3021 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alex William

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderfull time. Staff were very helpful. Would definetley come back.
Stayed 7 nights in Aug 2025

6/10 Okay

Dean, Southampton

Travelled with family and small children
Liked: Cleanliness
Convenient for Disneyland and our room came with a free transfer service to and from the park
Stayed 3 nights in Jun 2025

6/10 Okay

Omar

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel is quite near the station and there are some restaurants and anice bakery within a few minutes. The reception area looks quite nice, however the rooms were a bit dated and ours smelled like damp. Also, I know it's minor, but the lifts were really really slow. I didn't get the chance to go to the pool/spa area so can't comment on that. It's not a bad hotel, but given the price I was expecting much more, so I wouldn't go back.
Stayed 1 night in May 2025

10/10 Excellent

Mandy

Liked: Cleanliness, amenities, property conditions & facilities
Great service, friendly staff, quiet area, quick shuttle to Disneyland. Great spa!! One of the best massages I have had in a long time.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nisha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed the wonderful staff, they were helpful. We stayed in the executive suites and enjoyed many amenities including breakfast buffet and shuttle service. We had an amazing trip because of the hotel.
Stayed 4 nights in May 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, room comfort

Good hotel with good amenities

Enjoyed our stay here. The hotel was lovely and the room was well equipped. Also the shuttle to Disney was a bonus. Never called them to get back from the park and took metro instead, but was handy having them there outside the hotel. Only negative was the pool hours for kids being 10-12pm and 3 to 5pm. If planning to spend most of the day in the Disney park, these pool hours are useless. I picked their hotel because I knew my daughter would want to swim every day, so we had to adapt our plans to allow for pool time in the morning. Really it would make more sense to let kids in the pool from about 8am to 9am as kids wake early. I really only picked the hotel because of the pool, so if I had known that kids hours would be restricted I would have picked somewhere else. But still enjoyed our stay.
Stayed 4 nights in May 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, room comfort
Incredible hotel and hospitality!
Stayed 3 nights in May 2025

10/10 Excellent

Juliene, bloomfield

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service! I will be glad to stay over again.
Stayed 1 night in May 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, room comfort
Amazing service all round. Only down point is the hotel room was a bit tired.
Stayed 3 nights in May 2025

10/10 Excellent

Phone

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really had a great time during my birthday at the hotel. All the staff are friendly and helpful. Thanks
Stayed 2 nights in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Truly a great hotel worth staying again. They need double glazed windows to keep outside noise out but other than that it was truly exceptional
Stayed 6 nights in May 2025

6/10 Okay

Vikki

Travelled with family
Liked: Cleanliness, room comfort

Hotel ok but going downhill every year

I’ve stayed at this hotel for years, and sadly, it’s been going downhill. The location is still great, and some rooms are fine, but the general maintenance is poor. We’ve had broken sofa beds, doors held together with pencils, and even a step that came off mid-stay. Most disappointing is the disabled lift to the swimming pool, which has now been broken for a full year (as of May 2025). I was told it had broken after check-in, but the date is written on it — clearly it hasn’t been fixed and likely won’t be. Another guest I know was told the same thing weeks later. Cost-cutting is obvious — no washing-up liquid, sponge, body lotion… and not even hand soap! You’re now expected to use the shampoo/shower gel combo for everything. Was that really necessary? The shuttle used to be reliable, but now depends entirely on who’s working. It’s sometimes a 30 min wait, as if certainly staff won’t send it unless full. Other staff are still quick. The reason I still return is because of the concierge team — Antonin, Jeremy, Michael, Matthieu and a couple of others. They are the heart of this hotel and the reason many of us keep coming back. If they left, I’d go elsewhere. I hope management know how lucky they are to have them.
Stayed 7 nights in May 2025

10/10 Excellent

Bharat

Travelled with family
Liked: Cleanliness, room comfort
We had a wonderful stay during our recent trip to Disney. Everything about the stay was perfect - a warm welcome and easy check-in to our room, with the sofa-bed already made for us. the delicious breakfast and spa made us not want to leave the property! Would highly recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Katie

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, room comfort
Excellent and helpful check in staff. The shuttle drivers were exceptionally helpful. Breakfast was delicious
Stayed 1 night in May 2025

10/10 Excellent

Mariane

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

8/10 Good

Natalie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Being so close to Disney and the free shuttle service was fantastic and the drivers were very helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was an outstanding hotel in every way. Fabulous, friendly, professional staff. Clean, comfortable rooms and public spaces. Well thought out rooms with kitchen area. Courtesy chauffeur service to and from Disneyland Paris. We were permitted an early check in as the rooms were ready. Highly recommend and wouldn't hesitate in being a returning guest.
Stayed 3 nights in May 2025

10/10 Excellent

Cathy

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Kit Wai

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

John, Romford

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great Service and very near Disney.
Stayed 1 night in Apr 2025

10/10 Excellent

Melody

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at The Relais Spa. The room was clean and modern and the shuttles were brilliant. Staff were very helpful. Beautiful area and hotel. Thank you very much for making our stay so good!
Stayed 3 nights in May 2025

6/10 Okay

Manpreet

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location for Disneyland. Had to make a number of calls to reception to rectify things which was annoying but otherwise ok.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cezar Valentin

Travelled with family
Liked: Cleanliness, room comfort

Excellent option for Disneyland!

Excellent option if you visit Disneyland, they have a private shuttle available on demand. Kids can spend time in the swimming pool, while the parents can supervise them from the jacuzzi ;) I highly recommend it! One little negative is that the city tax was not included in the price on Hotels.com
Stayed 5 nights in Apr 2025

10/10 Excellent

Magda

Liked: Cleanliness, room comfort

Amazing hotel!

Very good hotel, close to disney, malls and eateries. Spa is lovely! Breakfast amazing! Staff very friendly and helpful at check in! Lovely stay!
Stayed 2 nights in Apr 2025

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