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Disney Hotel Cheyenne

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Lobby
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Gift shop
Front of property – evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
Rue du Bœuf Agile, Coupvray, Seine-et-Marne, 77700
  • Place, Val d'Europe
    ‪1 min walk‬
  • Place, Disney Village
    ‪9 min walk‬
  • Place, Disneyland® Paris
    ‪14 min walk‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪35 min drive‬

Room options

View all photos for Woody's Roundup Standard Room (Trundle)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Woody's Roundup Standard Room (Trundle)

8.2 out of 10
Very good
(44 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Trundle Bed

View all photos for Woody's Standard (2 Double)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Woody's Standard (2 Double)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (near Hotel facilities)

Standard Room (near Hotel facilities)

Standard Room (near Hotel facilities)

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Disney Hotel Cheyenne

Riverfront hotel with a free theme park shuttle, near Disney Village
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas, a free area shuttle, and a free theme park shuttle are also provided. Other amenities include early theme park entry, theme park character encounters, and self parking.
Disney Hotel Cheyenne offers 1000 air-conditioned accommodations with safes and complimentary toiletries. Premium cable television is provided.

Bathrooms include shower/tub combinations. This Coupvray hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Disney Hotel Cheyenne. During your stay, you'll be within walking distance of Disney Village. You'll find features like free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 10 minutes by foot from Disney Village and a 4-minute drive from Val d'Europe
  • Free theme park and local-area shuttle service
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An area shuttle within 100 meters and a theme park shuttle are free. A terrace, early theme park entry, and theme park character encounters are also featured at Disney Hotel Cheyenne. For a fee, parking is available.

This Coupvray hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Chuck Wagon Café - This buffet restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 10 AM to 6 PM at scheduled times
  • Free area shuttle up to 100 metres
  • Train station pick-up shuttle (surcharge)
  • Free theme park shuttle
  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 21 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chuck Wagon Café

Things to do

  • Early theme park entry
  • Shopping
  • Theme park character encounters

Family friendly

  • Babysitting (surcharge)
  • Early theme park entry
  • Free area shuttle
  • Free theme park shuttle
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Theme park character encounters

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note: Modifications, such as adding meal plans or park tickets, cannot be made after booking is complete.
Guests must pre-book Magical Shuttle, a transfer service from the Paris airports to the hotel. For more details and to book transfer service, contact Magical Shuttle service directly.
Guests who are planning to visit Disneyland® Paris must register tickets or purchase dated park tickets in advance of travel due to the park’s limited capacity. Park entrance tickets are not available for sale onsite.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 14 for children
  • Airport shuttle fee: EUR 23 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way), (from 2 to 12 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Disney's Cheyenne® Coupvray
Disney's Hotel Cheyenne®
Disney's Hotel Cheyenne® Coupvray
Disney's Hotel Cheyenne Coupvray
Disney's Hotel Cheyenne
Disney's Cheyenne Coupvray
Disney's Cheyenne
Disney's Hotel Cheyenne
Disney Hotel Cheyenne Hotel
Disney Hotel Cheyenne Coupvray
Disney Hotel Cheyenne Hotel Coupvray

Disney Hotel Cheyenne Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 468 out of 1002 reviews
Rating 8 - Good. 294 out of 1002 reviews
Rating 6 - Okay. 142 out of 1002 reviews
Rating 4 - Poor. 60 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely, spacious, beds and pillows were perfect. Dont know if we couldnt figure out the coffee machine or if it wasnt working properly, wouldnt fill up a cup. And didnt get hand soap until the last day.
Stayed 4 nights in Oct 2025

8/10 Good

Harriet

Stayed 1 night in Oct 2025

10/10 Excellent

Kirstie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here! Room always spotless! We always request a low floor close to reception and we get exactly that every time. Another fab stay here!
Stayed 2 nights in Oct 2025

10/10 Excellent

Rachael

Stayed 1 night in Oct 2025

10/10 Excellent

Keira marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Shashikiran Gaddehosur

Disliked: Property conditions & facilities
Very mouldy environment
Stayed 4 nights in Oct 2025

10/10 Excellent

Victoria

Stayed 3 nights in Oct 2025

6/10 Okay

Desmond

Liked: Staff & service
Stayed 3 nights in Oct 2025

8/10 Good

Eric

Stayed 3 nights in Sep 2025

6/10 Okay

Caroline

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Great location but tired hotel

Hotel has a great location 15 minutes walk from the Park with a bus going every 12 minutes. Arrival was friendly and efficient. Room was spacious with a room safe, Tv, coffee machine and kettle plus 2 bottles of Vittel mineral water. It is tired though, with the decoration and bathroom all looking worn. The bath drain was blocked so did not drain - I reported it to reception but nothing was done before I left. The hair dryer was pretty weak so you are better bringing your own. On my day of checkout cleaners tried to barge in twice before 11am without knocking, which I found upsetting as I was getting dressed at the time. For the money it was fine and the stay includes park tickets, which includes an extra hour of entry.
Stayed 2 nights in Sep 2025

10/10 Excellent

Araceli

Stayed 1 night in Aug 2025

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service
Awful customer service
Stayed 1 night in Sep 2025

8/10 Good

Fay

Liked: Cleanliness, staff & service, amenities
While the overall condition of the hotel and service was great, certain aspects of the room did feel a little outdated.
Stayed 3 nights in Sep 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for Disney
Stayed 3 nights in Sep 2025

10/10 Excellent

Shubhank

Liked: Cleanliness, staff & service
Disliked: Amenities
Dream place, property is in good condition. But the room quality is below standard for the money.
Stayed 1 night in Sep 2025

8/10 Good

Susan

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice basic hotel, we only booked it to gain early access to the parks. The room was clean, a little outdated. The duvet covers did have some seams burst so a little attention to detail is needed.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor, old, cheap, try elsewhere

Very poor Well worn - perhaps us understandable as very cheap Security in the lobby with cigarettes INSIDE - informed reception, took a video, not interested
Stayed 3 nights in Aug 2025

6/10 Okay

Paul, Treorchy

Liked: Cleanliness, property conditions & facilities
Convenient position and clean
Stayed 4 nights in Aug 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing stay. Staff were very helpful on arrival. Clean and comfortable. Made our Disney trip extra special.
Stayed 1 night in Aug 2025

6/10 Okay

Sophie

Travelled with family
Liked: Cleanliness, staff & service
This hotel is great as a rest stop to the busy days at the parks. It is basic but that’s reflected in the price you pay. If your just looking for somewhere to sleep and your now to worried about all the little extras then this is a great option. Staff were friendly and helpful and they maintain cleanliness of the whole site.
Stayed 3 nights in Aug 2025

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Erin

Stayed 4 nights in Aug 2025

8/10 Good

Kritesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the Location, area around the hotel. Facilities and staffing. Check in and check out was smoothly done. Hotel provides transportation/ shuttle bus to the Disney park, very frequently.
Stayed 3 nights in Aug 2025

4/10 Poor

Clare

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2025

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