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Des Alpes Luzern

Property class: 3

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Photo gallery for Des Alpes Luzern

A hotel with a prominent sign, multiple balconies with plants, and a reflection in the water.
A stone building with a tower, a bridge over water, and a window reflecting the scene.
A restaurant with stone walls, wooden flooring, and tables set for dining.
A formal dining room with a long table set for a meal, candles, and floral centerpieces.
A riverside terrace with outdoor seating, a view of a historic building, and a tower in the background.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Furrengasse 3, Lucerne, 6004
  • Place, Lucerne Town Hall
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪2 min walk‬
  • Place, KKL Lucerne
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Double Room, City View (14m²)

A modern hotel room with a large bed, two bedside tables with lamps, a flat-screen TV mounted on the wall, a small desk with a chair, and a window with curtains.

Double Room, City View (14m²)

7.0 out of 10
Good
(9 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, River View (14m²)

A hotel room with a large bed, a TV, a mirror, and a desk with a lamp.

Double Room, River View (14m²)

8.0 out of 10
Very good
(8 reviews)
  • River view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Balcony, River View (12m²)

A hotel room with a bed, a bedside table with a lamp, a wall-mounted mirror, and a bathroom with a sink and toiletries.

Double Room, Balcony, River View (12m²)

8.6 out of 10
Excellent
(10 reviews)
  • River view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Balcony, River View (21m²)

A hotel room with a large bed, a desk, a chair, and a mirror.

Double Room, Balcony, River View (21m²)

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, River View (16m²)

A hotel room with a large bed, a desk, a chair, and a mirror.

Double Room, River View (16m²)

  • River view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Balcony, City View (12m²)

A hotel room with a large bed, a desk, and a chair.

Double Room, Balcony, City View (12m²)

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, City View (12m²)

A modern hotel room with a large bed, two bedside tables with lamps, a flat-screen TV mounted on the wall, a small desk with a chair, and a window with curtains.

Double Room, City View (12m²)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, City View (10m²)

A modern hotel room with a large bed, two bedside tables with lamps, a flat-screen TV mounted on the wall, a small desk with a chair, and a window with curtains.

Double Room, City View (10m²)

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony, River View (16m²)

A double bed with two pillows, a bedside table with a lamp, and a small round table with fruit.

Double Room, Balcony, River View (16m²)

8.6 out of 10
Excellent
(7 reviews)
  • River view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Balcony, River View (10m²)

A hotel room with a bed, bedside lamps, a nightstand, a mirror, and a wardrobe.

Double Room, Balcony, River View (10m²)

9.8 out of 10
Exceptional
(6 reviews)
  • River view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, River View (19m²)

A hotel room with a large bed, a desk, a chair, and a mirror.

Double Room, River View (19m²)

  • River view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, River View (17m²)

A neatly made bed with white and patterned pillows, a bedside lamp, and a power outlet on the wall.

Double Room, River View (17m²)

8.0 out of 10
Very good
(1 review)
  • River view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, River View (12m²)

A hotel room with a large bed, a TV, a mirror, and a desk with a lamp.

Double Room, River View (12m²)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Balcony, River View (17m², big balcony)

A hotel room with a large bed, two bedside tables, a wardrobe, a TV, and a mirror.

Double Room, Balcony, River View (17m², big balcony)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Balcony, River View (14m², big balcony)

A hotel room with a large bed, bedside lamps, a flat-screen TV, a small table, and a window with curtains.

Double Room, Balcony, River View (14m², big balcony)

7.6 out of 10
Good
(4 reviews)
  • River view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Balcony, River View (12m², big balcony)

A hotel room with a large bed, bedside lamps, a flat-screen TV, a small table, and a window with curtains.

Double Room, Balcony, River View (12m², big balcony)

9.4 out of 10
Exceptional
(6 reviews)
  • River view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room, 1 Queen Bed, City View (10m²)

A hotel room with a bed, bedside lamps, a desk, and a chair.

Single Room, 1 Queen Bed, City View (10m²)

  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Single Room, City View (9m²)

A hotel room with a desk, two lamps, a bedside table with fruits, and a bed with a pillow.

Single Room, City View (9m²)

  • City view
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room, City View (10m²)

A hotel room with a bed, bedside table, chair, and a window with curtains.

Single Room, City View (10m²)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room, City View (7m²)

A hotel room with a bed, bedside lamp, window with curtains, and a nightstand with a phone.

Single Room, City View (7m²)

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 7 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room, Balcony, River View (14m²)

A stone building with a tower, a bridge over water, and a window reflecting the scene.

Single Room, Balcony, River View (14m²)

10.0 out of 10
Exceptional
(5 reviews)
  • River view
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room, River View (9m²)

A view through a window of a stone tower and a bridge over water, with buildings in the background.

Single Room, River View (9m²)

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Des Alpes Luzern

This smoke-free hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a computer station, and free newspapers are onsite.
Des Alpes Luzern offers 45 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Des Alpes Luzern's great location. During your stay, you're just a quick walk from Chapel Bridge. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Chapel Bridge and Saint Peters Church
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Des Alpes Luzern.

This 3-star Lucerne hotel is smoke free.

Des Alpes Luzern has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25.00 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:30 AM - 9:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpes Lucerne Hotel
Alpes Hotel
Alpes Lucerne
Des Alpes Lucerne
Des Alpes Hotel
Alpes Luzern Hotel
Alpes Luzern
Des Alpes
Alpes Luzern Hotel Lucerne
Alpes Luzern Lucerne
Des Alpes Luzern
Des Alpes Luzern Hotel
Des Alpes Luzern Lucerne
Des Alpes Luzern Hotel Lucerne

Des Alpes Luzern Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 523 out of 846 reviews
Rating 8 - Good. 215 out of 846 reviews
Rating 6 - Okay. 73 out of 846 reviews
Rating 4 - Poor. 20 out of 846 reviews
Rating 2 - Terrible. 15 out of 846 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay - highly recommend!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, excellent staff, great location. I would definitely recommend staying here when visiting Luzern.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Karlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to shopping, restaurants and train station.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel in a perfect location. The staff was wonderful and the room was lovely with a perfect view.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jia Qi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Cute room. Friendly staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mileine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the Hotel is stunning. Walkable area. I recommend their restaurant, it is very good, affordable and staff very nice
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a beautiful location, the staff were lovely and accommodating, and the restaurant was excellent. My room was absolutely beautiful. I could not have been more thrilled with the stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Stephane

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hôtel and friendly staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located hotel. Easily accessible from the train station. A short 6 minute walk. In the middle of all the fun and overlooks the canal. Staff was friendly and attentive.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received a food voucher which almost paid for breakfast. Nice perk!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is ideally located to walk the old part of the city and has easy access to train station and buses. Rooms were clean, and we had river view with excellent view of the Castle Bridge.
View from top of Mount Pilatus
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice room with good views and ample space
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel close to everything ! The view from our room was breathtaking. The hotel staff was extremely friendly and helpful!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view out of our balcony was spectacular! We loved staying here and enjoying coffee/breakfast with a view! The hotel has a wonderful restaurant right alongside the water. It was a wonderful time!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from our balcony! Great location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

ROSS

Liked: Cleanliness, amenities, property conditions & facilities
Room and location were fantastic
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jolynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. The room was clean and had everything we needed. Luckily they provided a fan, there is no A/C and the room was a little warm. We had a voucher to use in the restaurant for a delicious breakfast with window views out to the river. Central location. It was perfect for our one night stay. Would definitely recommend.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gareth

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience, beautiful hotel with very polite and friendly staff. Really enjoyed my time here and highly recommend whilst staying in Luzern. Situated in a perfect area, next to restaurants and shops.
Hotel Entrance
Hotel room
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Merrill W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our 2 night stay at Hotel des Alpes in Lucerne for the proximity to the train station and the views. The staff were so welcoming and always interested to know about our activities each time we came in and out of the hotel. We ate dinner in the restaurant our first night; the food was absolutely delicious and beautifully presented. Although breakfast was not included, we ate in the restaurant both mornings and again, the food was delicious. We would absolutely stay here again if and when we come back to Lucerne.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in town, in front of the Chapel Bridge and within walking distance of the main train station. Rooms were comfortable, pristinely clean and with reasonable size. Rooms overlooking the back street are much quieter than the ones looking out the front. Will definitely stay back again.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Linyu

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, location, very friendly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
The view!! Clean rooms, friendly staff and location!!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a great location.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service
An older and small hotel but perfect! The location is unbeatable and very convenient for the train station, boat trips etc. I had exceptional breakfasts in their restaurant and a fantastic dinner there. I was surprised at how good the quality was. I wouldn’t hesitate to stay here again. And if you want to get away from the crowds, it’s an easy and stunning walk along Lake Lucerne. Book a balcony room overlooking the bridge if you can.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Brett

Liked: Amenities
Great location great staff
Stayed 2 nights in Oct 2025