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Des Alpes Luzern

3.0 star property

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Photo gallery for Des Alpes Luzern

Lake view
Exterior
Double Room, Balcony, River View (21m²)
Restaurant
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
Furrengasse 3, Lucerne, 6004
  • Place, Lucerne Town Hall
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪2 min walk‬
  • Place, KKL Lucerne
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Double Room, City View (14m²)

In-room safe, desk, blackout curtains, free WiFi

Double Room, City View (14m²)

  • 14 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (14m²)

In-room safe, desk, blackout curtains, free WiFi

Double Room, River View (14m²)

8.0 out of 10
Very good
(7 reviews)
  • 14 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (12m²)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, River View (12m²)

8.6 out of 10
Excellent
(9 reviews)
  • 12 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double or Twin Room, River View (19m², big balcony)

In-room safe, desk, blackout curtains, free WiFi

Double or Twin Room, River View (19m², big balcony)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (21m²)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, River View (21m²)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (19m²)

In-room safe, desk, blackout curtains, free WiFi

Double Room, River View (19m²)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (16m²)

In-room safe, desk, blackout curtains, free WiFi

Double Room, River View (16m²)

  • 16 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, City View (12m²)

Double Room, Balcony, City View (12m²)

Double Room, Balcony, City View (12m²)

9.4 out of 10
Exceptional
(8 reviews)
  • 12 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, City View (12m²)

In-room safe, desk, blackout curtains, free WiFi

Double Room, City View (12m²)

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, City View (10m²)

In-room safe, desk, blackout curtains, free WiFi

Double Room, City View (10m²)

8.0 out of 10
Very good
(4 reviews)
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, River View (16m²)

Double Room, Balcony, River View (16m²)

Double Room, Balcony, River View (16m²)

8.6 out of 10
Excellent
(4 reviews)
  • 16 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (10m²)

Double Room, Balcony, River View (10m²)

Double Room, Balcony, River View (10m²)

9.6 out of 10
Exceptional
(4 reviews)
  • 10 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, River View (19m²)

In-room safe, desk, blackout curtains, free WiFi

Double Room, River View (19m²)

  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (17m²)

Double Room, River View (17m²)

Double Room, River View (17m²)

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (12m²)

In-room safe, desk, blackout curtains, free WiFi

Double Room, River View (12m²)

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (17m², big balcony)

Double Room, Balcony, River View (17m², big balcony)

Double Room, Balcony, River View (17m², big balcony)

  • 17 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (14m², big balcony)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, River View (14m², big balcony)

8.0 out of 10
Very good
(3 reviews)
  • 14 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (12m², big balcony)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, River View (12m², big balcony)

9.4 out of 10
Exceptional
(6 reviews)
  • 12 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, 1 Queen Bed, City View (10m²)

In-room safe, desk, blackout curtains, free WiFi

Single Room, 1 Queen Bed, City View (10m²)

  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Single Room, City View (9m²)

In-room safe, desk, blackout curtains, free WiFi

Single Room, City View (9m²)

  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, City View (10m²)

In-room safe, desk, blackout curtains, free WiFi

Single Room, City View (10m²)

9.0 out of 10
Wonderful
(2 reviews)
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, City View (7m²)

In-room safe, desk, blackout curtains, free WiFi

Single Room, City View (7m²)

8.0 out of 10
Very good
(4 reviews)
  • 7 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Balcony, River View (14m²)

In-room safe, desk, blackout curtains, free WiFi

Single Room, Balcony, River View (14m²)

10.0 out of 10
Exceptional
(2 reviews)
  • 14 sq m
  • River view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, River View (9m²)

In-room safe, desk, blackout curtains, free WiFi

Single Room, River View (9m²)

10.0 out of 10
Exceptional
(2 reviews)
  • 9 sq m
  • River view
  • Sleeps 1
  • 1 Twin Bed

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About this property

Des Alpes Luzern

Hotel with a restaurant, steps from Chapel Bridge
This smoke-free hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a computer station, and free newspapers are onsite.
Des Alpes Luzern offers 45 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Des Alpes Luzern's great location. During your stay, you're just a quick walk from Chapel Bridge. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the restaurant and the location
  • Steps from Chapel Bridge and Saint Peters Church
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Des Alpes Luzern.

This 3-star Lucerne hotel is smoke free.

Des Alpes Luzern has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25.00 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:30 AM - 9:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpes Lucerne Hotel
Alpes Hotel
Alpes Lucerne
Des Alpes Lucerne
Des Alpes Hotel
Alpes Luzern Hotel
Alpes Luzern
Des Alpes
Alpes Luzern Hotel Lucerne
Alpes Luzern Lucerne
Des Alpes Luzern
Des Alpes Luzern Hotel
Des Alpes Luzern Lucerne
Des Alpes Luzern Hotel Lucerne

Reviews

Des Alpes Luzern Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 456 out of 758 reviews
Rating 8 - Good. 203 out of 758 reviews
Rating 6 - Okay. 69 out of 758 reviews
Rating 4 - Poor. 18 out of 758 reviews
Rating 2 - Terrible. 12 out of 758 reviews

Reviews

6/10 Okay

connie

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Very hot uncomfortable room

Location and view amazing. No air conditioning in the room. Very hot so could not sleep. If you leave balcony door open there were bugs in the room. Floor fan only moved hot air around and it shut itself off every few hours. Had to get up many times during the night to turn it back on. Front desk staff just shrugged and said Switzerland doesn’t use AC. They need portable AC units in the rooms. Not just a fan.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I believe we had one of their best rooms with the large balcony overlooking the river. The size of the room was definitely larger than the others with two French doors leading to the balcony. The bathroom looks newly remodeled. Small shower, could use more than one towel bar and sink stopper to be able to fill sink with water. There is no AC in the hotel but they had a large Dyson fan. The location is close to a lot of boutiques and shopping along quaint cobblestone streets. Overall, we really liked it.
View of hotel from the Chapel Bridge
View from balcony looking west down the river
View from balcony looking east
Our balcony
Stayed 3 nights in Aug 2025

8/10 Good

Russell

Stayed 1 night in Aug 2025

10/10 Excellent

lubna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING VIEW, very clean and very central to the chapel bridge and other locations, only thing is rooms have no noise buffer. Could hear the next door neighbors.
Stayed 1 night in Aug 2025

8/10 Good

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location and restaurant. We also had great service. Bathroom was nice. Bedroom was basic and pillows were deflated feather.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bed was nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great restaurant. Very convenient location near train station and covered bridge. Very walkable town. The front desk staff was very nice and loaned us converters for our iPhones. Would highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Jing Mei

Stayed 1 night in Jul 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the Chapel Bridge, cannot be beat! Very convenient to the train station and everything else.
Stayed 1 night in Jul 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Chandrika

Stayed 1 night in Jul 2025

10/10 Excellent

Craig

Travelled with partner
Great location
Stayed 1 night in Jul 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. It is right across the bridge from the train station and an easy walk. The staff and accommodations are excellent. If it is not cool enough, a fan will be provided. We had 95 degree weather in early July.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Hasan Babar

Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a great location to everything with amazing views!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
We lived our hotel. It was right on the river and ready access to everything. The food was excellent.
Stayed 3 nights in Jun 2025

2/10 Terrible

George

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a notch above a hostel. Told historic building can not have AC. Interior was renovated - looks like IKEA, felt like I was sleeping in the attic. Dyson fan useless, entered room to find balcony doors closed, no air no screen. Remnants of dead mosquito on wall. Told this was nicest room- beautiful view of river & Chapel bridge, very close to train. When asked for robes & slippers told this is not a spa hotel, no shower cap instructed to go to store & buy it. If you are planning a visit in warm weather you will be miserable. I am well travelled but never encountered such rudeness on top of basic things being provided. Even the vouchers for breakfast if you order anything more than continental breakfast which is the only item that comes with unlimited coffee actually means 1 refill you will be charged exorbitantly
Stayed 3 nights in Jun 2025

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, Friendly personnel, Restaurant is also great.
Stayed 3 nights in Jun 2025

8/10 Good

Richard, Huntsville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
So close to train station and so central to old town. Easy to find. Good room and window could open and room had fan. Front desk was wonderful. Breakfast was geeay
Stayed 1 night in Jun 2025

10/10 Excellent

LouEllen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room in a very convenient hotel! Staff were exceptional. Dinner at their restaurant was great!
Stayed 1 night in Jun 2025

8/10 Good

Sylvia

Location is perfect, lovely restaurant,lovely staff
Stayed 7 nights in May 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was courteous and helpful. They quickly fixed our WiFi issues. The restaurant had an excellent breakfast with a large selection
Stayed 1 night in May 2025