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Hotel Central Luzern

3.0 star property
VIP Access

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Photo gallery for Hotel Central Luzern

Free daily buffet breakfast
Creator video
Lounge
View from room
Property grounds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
Morgartenstrasse 4, Lucerne, LU, 6003
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Place, KKL Lucerne
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Single Room (Cosy)

Classic Single Room (Cosy)

Classic Single Room (Cosy)

9.0 out of 10
Wonderful
(14 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room (Cosy)

Classic Double Room (Cosy)

Classic Double Room (Cosy)

8.8 out of 10
Excellent
(58 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City Double Room, 1 King Bed (Noble)

City Double Room, 1 King Bed (Noble)

City Double Room, 1 King Bed (Noble)

7.8 out of 10
Good
(20 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Cosy)

Family Room (Cosy)

Family Room (Cosy)

7.0 out of 10
Good
(4 reviews)
  • City view
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for City Single Room (Noble)

City Single Room (Noble)

City Single Room (Noble)

  • City view
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Family Room (Noble)

Family Room (Noble)

Family Room (Noble)

8.0 out of 10
Very good
(1 review)
  • City view
  • 32 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

View all photos for COSY Double Room

Premium bedding, in-room safe, desk, soundproofing

COSY Double Room

  • Sleeps 2

View all photos for Noble Double Room

Premium bedding, in-room safe, desk, soundproofing

Noble Double Room

  • Sleeps 2

View all photos for Cosy Single Room

Premium bedding, in-room safe, desk, soundproofing

Cosy Single Room

  • Sleeps 1

View all photos for Noble Single Room

Premium bedding, in-room safe, desk, soundproofing

Noble Single Room

  • Sleeps 1

View all photos for Noble Family Room

Premium bedding, in-room safe, desk, soundproofing

Noble Family Room

  • Sleeps 2

View all photos for Cosy Family Room

Premium bedding, in-room safe, desk, soundproofing

Cosy Family Room

  • Sleeps 2

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About this property

Hotel Central Luzern

Lakefront hotel with a bar, 3-minute walk to Chapel Bridge
A bar/lounge, coffee/tea in a common area, and a refrigerator in a common area are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, tour/ticket assistance, and a picnic area.
Hotel Central Luzern offers 46 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels.

This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the free breakfast at Hotel Central Luzern. During your stay, you're just a quick walk from Chapel Bridge. Features include free WiFi in public areas, plus a bar and self parking (surcharge).
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Amenities include a multilingual staff, an elevator, and a terrace
  • Onsite recreation includes bike rentals and a playground
  • Guests have great things to say about the helpful staff and the central location
  • Just a 3-minute walk from Chapel Bridge and 5 minutes by foot from Lucerne Town Hall
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a vending machine, and multilingual staff are also featured at Hotel Central Luzern. For a fee, parking is available.

This 3-star Lucerne hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 18 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Playground
  • Shopping centre

Family friendly

  • Playground
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1910
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 0-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Fan
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Seidenhofstrasse 5, Luzern]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 0.06 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7 AM - 10:00 PM.
Guests arriving after hours will need to go to the following location to check in: Seidenhofstrasse 5, Luzern
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Central Hotel Lucerne
Central Lucerne
Hotel Central Luzern Lucerne
Central Luzern Lucerne
Central Luzern
Hotel Central Luzern Hotel
Hotel Central Luzern Lucerne
Hotel Central Luzern Hotel Lucerne

Hotel Central Luzern Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 657 out of 1003 reviews
Rating 8 - Good. 249 out of 1003 reviews
Rating 6 - Okay. 62 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Razmik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable location minutes from trai n station. Breakfast was great and 24 hour tea and coffee service was added plus
Stayed 2 nights in Oct 2025

10/10 Excellent

Georgina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accomodating staff - informative when I asked for tours, hop on hop off bus - didn’t have but had a little train - best money spent, was cheap, informative & for someone who has walking mobility issues was excellent Even had the extra 4 x pillows I asked for to sleep Loved the whole experience with this property Wish all of Europe locations had something like this near train -5-8 min walk away But great concept Great room Excellent location so close to train & in the heart of all attractions, old city, food & shopping Made our experience magical Great breakfast, Anytime tea, coffee, microwave & fridge in communal dining area Great concept always clean & maintained
Stayed 1 night in Oct 2025

10/10 Excellent

Amada, Boise

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable bed, very welcoming staff, good breakfast, nice lounge which is open 24hrs where one can get coffee or tea for free, one time free beverage for two, great location.
Lounge
Breakfast room
Stayed 3 nights in Nov 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and within walking distance of everywhere. Staff was very friendly, accommodating and offered daily suggestions of where to visit and dine.
Stayed 3 nights in Oct 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good. Affordable, comfortable, great location to walk from train and to old town, nice breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice! Our bathroom smelled a bit like curry but overall it was fantastic stay and would stay again!
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast
Stayed 3 nights in Oct 2025

8/10 Good

Michele

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Small, but clean room and modern room. I like the common area on the first floor where tea and coffee can be had 24/7. Very convenient.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ravina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel with perks!

Beautiful hotel room and dining room. Staff were so friendly and helpful. The breakfast bar was top notch. Grateful for the tea & coffee machine and dining area that was open 24-7.
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 2 nights in Sep 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stop over hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Robert, Addison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fabulous and property clean. No AC could be a problem but left window open and were fine. Our room was very small.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ramandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay at Hotel Central Lucerne

Greeted by friendly staff, room was immaculately clean, located 5 minutes walk from train station and from restaurants, Boats, etc. Breakfast was great also, just a wonderful experience overall. I highly recommend and would go back.
Stayed 2 nights in Oct 2025

10/10 Excellent

teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to train station but not in a seedy area you often find around rail stations. Clean. Helpful staff. Good breakfast. Restaurant next door (not affiliated with hotel) is excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, close to train station
Stayed 1 night in Oct 2025

8/10 Good

April

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic, especially the breakfast crew. Everyone was friendly and helpful. I am not giving five stars as our room was just outside the elevator. Although we had no mechanical noise, when folks were waiting their voices traveled through the door. The room was also definitely “cosy”. Not big issues, we are spoiled and made our stay just a touch less comfortable. We thank you all for the stay in Lucerne.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael, san diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel. Only 1 block to train. Chapel bridge 5-minute walk. Laundry 7-minute walk. Clean, modern hotel. Nice continental breakfast included. Definitely recommend and would stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet. Wonderful and generous breakfast
Stayed 4 nights in Oct 2025

6/10 Okay

JOHN

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The noise at night from the street sometimes until 5.00 am was unacceptable no fridge and no kettle in our room was below standard for a 3 star hotel
Stayed 4 nights in Sep 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our room. We had a spacious corner room. It was clean and well taken care of. We also loved location. Close to the train station and easy access to old town.
Stayed 2 nights in Sep 2025

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was poor. Good Location. Staff was pleasant. I would consider it again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ljiljana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked this hotel. It is almost next to the train station. Excellent central location, very friendly staff. They gave us free transport vouccher and a free drink. Coffess and teas in breakfast area are always available. You can use that area to eat your own food if you need. There is very homly atmosphere. Free lugage storage is available. Excellent breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Kirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast(no fried foods) lots to pick from. Can use breakfast room throughout the day. Free coffee and tea all day, descent wifi. Would return to this property
Stayed 2 nights in Sep 2025

8/10 Good

Hossein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and stay

This hotel is very conveniently located close to the main train station. We had a very comfortable stay and enjoyed the breakfast buffet.
Stayed 1 night in Sep 2025