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Hotel Central Luzern

3.0 star property
VIP Access

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Photo gallery for Hotel Central Luzern

Property grounds
Creator video
Free daily buffet breakfast
Family Room (Cosy)
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Morgartenstrasse 4, Lucerne, LU, 6003
  • Chapel Bridge
    ‪3 min walk‬
  • Lucerne Town Hall
    ‪5 min walk‬
  • Swiss Transportation Museum
    ‪4 min drive‬
  • Zürich (ZRH)
    ‪53 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Single Room (Cosy)

Classic Single Room (Cosy)

Classic Single Room (Cosy)

9.0 out of 10
Wonderful
(12 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (Noble)

Family Room (Noble)

Family Room (Noble)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for City Single Room (Noble)

City Single Room (Noble)

City Single Room (Noble)

  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Room (Cosy)

Family Room (Cosy)

Family Room (Cosy)

7.0 out of 10
Good
(4 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for City Double Room, 1 King Bed (Noble)

City Double Room, 1 King Bed (Noble)

City Double Room, 1 King Bed (Noble)

7.8 out of 10
Good
(18 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room (Cosy)

Classic Double Room (Cosy)

Classic Double Room (Cosy)

8.8 out of 10
Excellent
(49 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Central Luzern

Lakefront hotel with free breakfast and a bar
A bar/lounge, coffee/tea in a common area, and a microwave in a common area are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a refrigerator in a common area, and tour/ticket assistance.
Hotel Central Luzern offers 46 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels.

This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the free breakfast at Hotel Central Luzern. During your stay, you're just a quick walk from Chapel Bridge. Features include free WiFi in public areas, plus a bar and self parking (surcharge).
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Amenities include a multilingual staff, an elevator, and a terrace
  • Onsite recreation includes a playground and bike rentals
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute walk from Chapel Bridge and 5 minutes by foot from Lucerne Town Hall
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a vending machine, and multilingual staff are also featured at Hotel Central Luzern. For a fee, parking is available.

This 3-star Lucerne hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 18 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Playground
  • Shopping centre

Family friendly

  • Playground
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1910
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 0-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Fan
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Seidenhofstrasse 5, Luzern]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.5 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
The front desk at this property is open daily from 7 AM - 10:00 PM.
Guests arriving after hours will need to go to the following location to check in: Seidenhofstrasse 5, Luzern
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Central Hotel Lucerne
Central Lucerne
Hotel Central Luzern Lucerne
Central Luzern Lucerne
Central Luzern
Hotel Central Luzern Hotel
Hotel Central Luzern Lucerne
Hotel Central Luzern Hotel Lucerne

Hotel Central Luzern Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1000 reviews
Rating 8 - Good. 255 out of 1000 reviews
Rating 6 - Okay. 61 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Amin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Liked: Staff & service
Hotel is very close to the train station as well as Old Town, Chapel Bridge and Boat Tours. It also offers a delicious breakfast with friendly staff. Coffee, Tea, fruit, and sometimes sweet treats are available 24 hours in the “breakfast” room. We stayed in a superior room which was very small and the bathroom had the feel of being in a camper… super small! We would stay there again because of the inexpensive rate and location. If you are looking for luxury this is not the hotel for you
Stayed 2 nights in Apr 2025

8/10 Good

Randy

Stayed 3 nights in May 2025

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities
It was super easy, food great.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lea

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable, but small as was the bathroom. The balcony was tiny with a view of the alleyway in the back of the hotel. The breakfast was delicious with a variety of foods to choose from. The staff were friendly and helpful!
Stayed 2 nights in Apr 2025

10/10 Excellent

Rhonda, Port matilda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and ferries. Walk to old town in minutes. Hotel recommended Italian/Swedish restaurant best steak my husband has ever eaten and he loves steak. 3 minutes walk. I think this was a perfect location. Caught the bus 5 minutes walk after checking in and went straight to Mt Pilates. It was a great weekend visit.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Like the dining area.
Stayed 4 nights in Apr 2025

10/10 Excellent

Waris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady who greeted us was very helpful in giving us the overview of the area, and had a friendly and welcoming attitude
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was centrally located. Easy walk to superb public transport. Breakfast was fantastic and included, served in a beautiful breakfast room. Cleaning staff were excellent. Large rooms were a welcome surprise. Would stay again.
Stayed 4 nights in Apr 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service
Decent hotel. Excellent location. The breakfast that comes with it is a plus, especially considering how expensive dining is around here and Switzerland in general. The dining area also has a community fridge for guests to use along with a microwave. I like the 24/7 free coffee machine and the selections of teaa in the dining area for guests.
Stayed 2 nights in Apr 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for your money, easy access to the train station.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was so helpful checking in - gave us suggestions for restaurants, chocolate, sites to see. Breakfast was great, and nice to have access to coffee and drinks throughout our stay, and balcony to relax. Convenient location to the train station and old town. We will be back!
Stayed 2 nights in Apr 2025

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and kind!
Stayed 1 night in Apr 2025

8/10 Good

Isaac

Stayed 1 night in Mar 2025

10/10 Excellent

Wen Han

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near to train station. Walking distance to the chapel and shopping areas. Breakfast is also good.

10/10 Excellent

John

Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Stayed 2 nights in Mar 2025

6/10 Okay

Gerard

Liked: Room comfort

Convient

Close to train station, covered bridges, and Old Town, but a bit basic. Front desk personnel were professional and helpful, but the desk and entry are not supervised overnight. One needs a key to enter after hours. Breakfast was plentiful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria Estela, GILLINGHAM

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very good clean and most of all the vegetarian restaurant is only 3 steps walk to the left from the main hotel reception. Friendly receptionist. Very convenient to all local amenities. Walkable to Luzern lake. Recommendable! 🌞🌞🌞
Stayed 7 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a find!

Such a convenient location to the train station and town. Very helpful hosts and newly renovated rooms! Would certainly stay here again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel! The staff were so friendly, the breakfast was excellent and the location was central! I would recommend a stay there anytime!
Stayed 4 nights in Mar 2025

10/10 Excellent

Bridget

Stayed 2 nights in Feb 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel close to train station, restaurants and shopping. The breakfast that was included with the stat was delicious with nice variety of fresh fruit, breads, and other options in the charming dining area. Rooms were comfortable.
Stayed 1 night in Feb 2025