"They need to have a second reception just for the tour buses or have the keys already. The lobby was a circus! " More
22 Feb 2019 by M. Conzelmann — General Manager
Dear guest, thank you very much for having taken the time to write a review about your stay at the Radisson Blu Hotel. We are happy that you had an enjoyable stay in the beautiful city of Lucerne. From time to time, especially during high season, our lobby can be very crowded. Please be assured that we are taking appropriate measures to address the issues highlighted by you. All our efforts are concentrated in preventing future occurrences. We highly appreciate your honest feedback, and we will use it to consider improvements in the future. Thank you very much for staying with us, it was a pleasure to welcome you as our guest, and we would be delighted to accommodate you again in the future. Kind regards, M. Conzelmann — General Manager
4 Feb 2019 by M. Conzelmann — General Manager
Dear guest, thank you very much for your positive rating about your recent stay! We are very happy that the Radisson Blu with its central location convinced you. Great that you were able to experience one of our Lake View rooms with the beautiful view to Lake Lucerne and the surrounding mountains and that you had an enjoyable stay. In the name of the entire Radisson team I hope, you will carry the best memories of your time in Lucerne, and we are looking forward welcoming you again someday. Kind regards, M. Conzelmann — General Manager
19 Feb 2024 by Radisson Blu Lucerne
Dear Corine Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Lucerne.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Lucerne, I look forward to welcoming you back.Sincerely, Radisson Blu Hotel, Lucerne
13 Feb 2024 by Reception
Thank you for your feedback!
11 Jun 2023 by M. Conzelmann – General Manager
Guten Tag NicolaiVielen Dank, für Ihr positives Feedback. Es freut uns, zu hören, dass Sie Ihren Aufenthalt geniessen konnten. Wir wünschen Ihnen einen wunderschönen Tag und freuen uns auf Ihren nächsten Besuch bei uns, im Radisson Blu Hotel in Luzern.Herzliche Grüsse M. Conzelmann – General Manager
Radisson Blu Hotel, Lucerne offers its guests a full-service spa and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury Radisson Blu Hotel, Lucerne. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Lucerne hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
Radisson Blu Hotel, Lucerne offers 189 accommodations with minibars and laptop-compatible safes. LCD televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
LUCE Restaurant – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness & Fitness. The spa is equipped with a sauna and a steam room. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.
