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4.5 out of 5

"This is an amazing hotel with fabulous happy people who work there. The grounds are absolutely pristine! The staff works so hard and we appreciated al ... " More

By a verified traveller on Sat 04 May 2019

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Hotel Description

Costa Calero Hotel Thalasso & Spa's walkable location gets good marks from our customers. During your stay, you're just a quick walk from Whale and Dolphin Museum. Enjoy features like free WiFi in public areas, free self-parking and a free beach shuttle. Built in 2004, this 4-star hotel has 340 rooms over 5 floors. All rooms offer free WiFi and deep-soaking bathtubs.

  • Air-conditioned rooms with deep-soaking bathtubs, LCD TVs and phones
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at La Magdalena, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 4 outdoor pools
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club, a playground and volleyball
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 8 minutes by car from Pocillos Beach and 13 minutes from Puerto del Carmen Beach
  • Free beach shuttle service

Triple Room, Sea View (3 Adults)

Bed Count 1 Single Bed Maximum Occupancy 3 Max

Junior Suite, Sea View (Select)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Triple Room, Sea View (2 adults and 1 child)

Bed Count 1 Single Bed Maximum Occupancy 3 Max

Standard Double Room Single Use, Garden View

Bed Count 2 Single Beds Maximum Occupancy 1 Max

Double Room, Sea View (Select)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite (Select - 3 adults)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Costa Calero Hotel Thalasso & Spa ratings based on 4 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Costa Calero Hotel Thalasso & Spa

Couples (4)
5 out of 5
This is an amazing hotel with fabulous happy people who work there. The grounds are absolutely pristine! The staff works so hard and we appreciated all of the beautiful surroundings! We will return for the 4 th time!😊

Posted by on 4 May 2019

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Comment from Hotel Management

7 Jun 2019 by Hotel Costa Calero Thalasso & Spa Team

Dear guest, Thank you for your kind review! We are delighted that you had a nice holiday with us. We look forward to your next visit! Best regards,

4 out of 5

Relaxing break

Stayed at the Costa Calero for 7 nights all inclusive in a sea view double room from 1st to 8th June 2015 with my wife. The hotel was perfect if you wanted a quiet relaxing holiday. All the facilities at the hotel were very good. The only gripe I had was that we never had sun on our balcony morning or evening. We hired a car, bicycles and went scuba diving and all organised directly at the hotel. would definitely recommend All Inclusive as there is not much to do in the area apart from a few bars and restaurants down by the marina. Porto del Carmen is only 10 minute drive or if your feeling fit a 50 minute walk along the coastal path. Nightly entertainment was really good but only went on for about 1 hour. Bar stays open til 1am but most people in bed by 12:30. would definitely recommend this hotel for a quiet relaxing holiday. We would stay here again.

Posted by on 17 Jun 2015

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4 out of 5

Very relaxing stay

Spacious and clean hotel, a short stroll from Puerto Calero Marina with a few restaurants and bars. Pool facilities at the Costa Calero are excellent, 40m lane pool allows you to do some serious swimming while the other two pool were great if you wanted to take a resreshing dip. Surrounding pool area is very spacious and it was easy to get a nice sunbed whatever the time. We didnt feel like we were sitting on top of other people and it was very relaxing. There is no beach in Puerto Calero so having a nice pool area and grounds is needed. Breakfast is ok, , good choice, similar to other hotels we have stayed with on the Island. One big positive though for us was the teapots provided, we could have a proper cuppa each morning. Downside though is that there are no tea/coffee making facilities in the bedroom. Our bedroom was nice and clean, a bit dated, but comfortable. Bathroom big enough but again a little dated. Air con a little old and not as effective as we would like.We were in the right annex building and it was very peaceful. Lovely views of the sea to the left and mountains to the front. We were right in front of the 40m pool which was great for us. A 5 min walk from the hotel restaurant and bar but given the size of the hotel and the grounds this is expected. Overall hotel is spacious, clean and quiet but need of updating. We would return again.

Posted by on 7 Oct 2013

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5 out of 5

fantastische Küche

Wir haben eine Ferienwoche zu Zweit im Hotel verbracht, die Küche sehr genossen und das Spa öfters genutzt. Wir würden auf alle Fälle wieder hier übernachten.

Posted by on 12 Mar 2014

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About the Costa Calero Hotel Thalasso & Spa

Location Urbanizacion Puerto Calero, s/n, Yaiza, Lanzarote 35570

Renovations + Closures

The following facilities or services will be unavailable from August 07 2020 to October 31 2020 (dates subject to change):

  • Bar/Lounge(s)

The property will be renovating from 14 June 2021 to 20 June 2021 (completion date subject to change). The following areas are affected:

  • Spa

During renovations, the hotel will make every effort to minimise noise and disturbance.

All-inclusive Details

All-inclusive room rates at Costa Calero Hotel Thalasso & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • All buffet meals, snacks and beverages included

Entertainment

  • On-site entertainment and activities

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Minibar
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Gratuities

  • Taxes included
  • On-site entertainment and activities included
  • All meals served buffet style
  • Airport transfers not included
  • Additional gratuities accepted
  • Gratuities not included
  • All food and beverages included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Surcharge for premium or imported alcoholic beverages
  • All available beverages included
  • Surcharge for bottled wine
  • All on-site activities, facilities and equipment included
  • Room service not included
  • Minibar not included

Property Features

Some rates at Costa Calero Hotel Thalasso & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Costa Calero Hotel Thalasso & Spa, you'll find 4 the outdoor swimming pools, a health club, and a kids' pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. There are 3 meeting rooms available. A terrace, a free kid's club, and tour or ticket assistance are also featured at the business-friendly Costa Calero Hotel Thalasso & Spa. Free self parking is available. This 4-star Yaiza hotel is smoke free.

  • 340 guestrooms or units
  • 5 levels
  • 4 buildings
  • 2 dining venues
  • 3 bars or lounges
  • Built in 2004
  • Bar by the pool
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Arrecife (ACE-Lanzarote) (13.1 km / 8.1 mi)
  • Property shuttles: Free beach shuttle
  • Parking: Free self parking

Room Amenities

Costa Calero Hotel Thalasso & Spa offers 340 forms of air-conditioned accommodation with a hairdryer and blackout curtains. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath. This Yaiza hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Deep-soaking tub
  • LCD television
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.

La Magdalena – This buffet restaurant specialises in international cuisine.

Oyambre – Overlooking the pool, this buffet restaurant specialises in international cuisine and only serves lunch. Open daily.

Puerto Chico – Overlooking the pool, this bar only serves light fare. Open daily.

Mouro – This piano bar overlooks the ocean and pool. Open daily.

Nearby Activities

4 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

Children aged under 14 years old are not allowed in the fitness facility without adult supervision. Guests aged under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Scuba diving on site
  • Beach volleyball on site

Spa Services

  • Hot stone massage
  • Sports massage

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve rollaway/extra beds. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12 for adults and EUR 6 for children (approximately)
  • In-room safe fee: EUR 2.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Calero Hotel
  • Costa Calero Hotel
  • Costa Calero Yaiza
  • Hotel Calero
  • Hotel Calero Costa
  • Costa Calero Hotel Thalasso Yaiza
  • Hotel Costa Calero Yaiza
  • Costa Calero Hotel Thalasso
  • Costa Calero Thalasso Yaiza
  • Costa Calero Thalasso & Yaiza
  • Costa Calero Hotel Thalasso Spa
  • Costa Calero Hotel Thalasso & Spa Hotel
  • Costa Calero Hotel Thalasso & Spa Yaiza
  • Costa Calero Hotel Thalasso & Spa Hotel Yaiza

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.