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3.7 out of 5

"Excellent stay. Wouldn't say 5 stars but the rooms are excellent " More

By a verified traveller on Sun 17 Dec 2017

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Superior Room, Sea View (3 adults)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Family Room, Sea View (2 adults and 1 children)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite (2 adults and 2 children)

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Superior Room (2 adults and 1 child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Comfort Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Merlin Room (2 adults and 1 child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Gran Castillo Tagoro Family & Fun Playa Blanca, you're just a quick walk from Playa del Afre. Enjoy features like free WiFi in public areas and free self-parking, plus 6 outdoor pools.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with pool views at Las Coloradas, one of the property's 4 restaurants and 3 bars/lounges
  • Splash around at the waterslide or swim in the 6 outdoor pools
  • Treat yourself to hydrotherapy, body wraps or facials at Vitanova SPA
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 2-minute walk from Playa del Afre and 13 minutes on foot from Lanzarote Beaches
  • Airport and local-area shuttle service available for a fee

Gran Castillo Tagoro Family & Fun Playa Blanca ratings based on 9 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Gran Castillo Tagoro Family & Fun Playa Blanca

Everyone (4) Couples (3) Family (1)
4 out of 5
Excellent stay. Wouldn't say 5 stars but the rooms are excellent

Posted by on 17 Dec 2017

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4 out of 5

Great hotel with excellent staff

Pros: Ideal for families or couples as there are adult only areas. Food and drink excellent.
Cons: Think they need more staff during busy periods.
Location: Great location, Marina Rubicon only a short walk away.
Stayed here from 25th Oct 17 for 9 nights with my wife and 9yr old son who had a fantastic time. The staff were all fantastic. Food and drink excellent for the price. I wouldn't rate it a five star as it is in need of a refurb in some areas but overall excellent value. Rooms are huge and cleaned every day. Would definitely stay here again.

Posted by , from Wales on 4 Nov 2017

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3 out of 5

in quiet location

Pros: the adult pool areas were nice and quiet
Cons: most things
Location: quiet location, marina about twenty minute walk (small market twice weekly) 40/50 minute walk to playa blanca centre. 30 minutes to nice beach.
classed as five star hotel. more like a3 to 4 star hotel. some areas not cleaned daily, food variety good but not up to 5star standard. some staff need to be retrained on customer relations, but majority were pleasant and helpful. a hotel for families only i would suggest, although there are areas for adults only, very noisy especially at meal times. the entertainment is child based so at times the artists were amateurish.

Posted by , from uk on 29 Jun 2017

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5 out of 5

Lovely hotel close to beach

Staff were very friendly had a wonderful time room was excellent would defiantly go back

Posted by , from essex on 27 Sep 2016

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4 out of 5

A frequent quest here noticing changes!

Pros: Adult areas, gym, staff
Cons: Maintenance of gym equipment, more and bigger adult only areas for relaxing and dinning.
Location: Run, walk to beach
This is a great hotel to chill out and escape. I have stayed there on a number of occasions with various parts of my family. The hotel has made various changes over the years and has maintained its high standards. Having been there twice this year I have noticed some changes. The hotel has tried to create an adult only section, pool dinning and it has not got this quite right as yet. The pool area for adults is now crowded and there needs to more space devoted to adults only, this is defiantly apparent when it come to dinning, there are only about 12 tables out of over 100. As much as I like children I have had mine and when you are dinning as a couple and there are children crying and screaming at 9:30pm who appeared overtired, they ruin meal times for couples. Consideration should be given to a time where children should be admitted. The new gym is a vast improvement on the previous location but to maintain a particular standard and safety level the equipment should be serviced eg. the spin bikes appear to have had no service in 6 years and the seats and handle bars are rusted into an unmovable position and make a constant noise where they cry out for oiling! They are now almost un-useable which is a shame. The other slight change over this year is the cut back on the food that is used in the buffet, there are mow less salad items and less joints at the carvery. Having said all this it is a place that I will return but keeping a watchful eye.

Posted by , from Greater London on 24 Sep 2016

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4 out of 5

Couple's break

Pros: Large rooms with great adult's only pool area.
Cons: Waiting time in restaurant for freshly cooked meat and fish
Location: Only 15/20 minute walk into Playa Blanca with plenty of bars and restaurants
Lovely hotel and staff are great but not ideal for a couple's holiday. Great for a family holiday but far too many children for our liking - don't expect a nice peaceful break.

Posted by , from Surrey on 20 Jul 2016

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2 out of 5
Es ist zu laut, das Essen war zum Teil verdorben oder nicht gut gewaschen (Salat) usw. Beim Pool wird nicht alles richtig geputzt, obwohl Leute so viel dreck täglich produzieren.

Posted by on 22 May 2023

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3 out of 5
Auch im Erwachsenenbereich keine Kleiderordnung (Nachtessen in Badehosen und Flip-Flops), Essen gut, Frühstück nicht besonders reichhaltig (keine 5 Sterne)

Posted by on 12 Oct 2021

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4 out of 5

Schönes fünf Sterne Hotel

Wir waren im September und es war sehr schön. Sehr freundliches Personal. Die Lage des Hotels ist ebenso super! Wir können es nur empfehlen.

Posted by on 28 Sep 2016

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About the Gran Castillo Tagoro Family & Fun Playa Blanca - All Inclusive

Location Calle Hoya de Afre 2, Playa Blanca, Yaiza, Lanzarote 35580

All-inclusive Details

All-inclusive room rates at Gran Castillo Tagoro Family & Fun Playa Blanca are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and beverages included

Entertainment

  • On-site entertainment and activities

Not included

  • Surcharge for premium or imported non-alcoholic beverages
  • Minibar
  • Room service
  • Spa/beauty facilities and services
  • Gratuities

  • Surcharge for bottled wine
  • All available drinks included
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • Spa/beauty facilities and services not included
  • Additional service charge accepted
  • Surcharge for premium or imported non-alcoholic drinks
  • Service charge not included
  • Room service not included
  • All meals included
  • Minibar not included

Property Features

Some rates at Gran Castillo Tagoro Family & Fun Playa Blanca are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Gran Castillo Tagoro Family & Fun Playa Blanca offers its guests a full-service spa, 6 outdoor swimming pools, a waterslide, and a spa tub. There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. WiFi is free in public spaces. A kids' pool, a nightclub, and a 24-hour fitness centre are also featured at the luxury Gran Castillo Tagoro Family & Fun Playa Blanca. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free. This 5-star Yaiza resort is smoke free.

  • 329 guestrooms or units
  • 4 levels
  • 4 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 2 coffee shops
  • Built in 2006
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 6
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Gran Castillo Tagoro Family & Fun Playa Blanca offers 329 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually decorated. Plasma televisions come with satellite channels. Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Coffee maker
  • Separate bath and shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

Las Coloradas – This poolside buffet restaurant specialises in international cuisine and serves breakfast and dinner.

Portofino – This poolside restaurant specialises in Italian cuisine and only serves dinner. Open daily.

La Cascada – This poolside bar specialises in international cuisine and serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Lobby Bar – On-site lobby lounge. Open daily.

Room service (during limited hours) is available.

Nearby Activities

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Volleyball on site
  • Archery on site
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Vitanova SPA has 1 treatment room. Services include facials, body wraps and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. Guests under 12 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 1
  • Minimum age to access spa is 12
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 4:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Gran Castillo Tagoro Family & Fun Playa Blanca offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards; cash is not accepted

Safety features at this property include a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

For guests' safety, the property includes a smoke detector and a security system in all accommodation. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 80 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dream Castillo
  • Dream Castillo Resort
  • Dream Gran Castillo
  • Gran Castillo Tagoro Family Fun Playa Blanca Hotel
  • Dream Gran Castillo Resort Yaiza
  • Dream Gran Castillo Yaiza
  • Gran Castillo
  • Gran Castillo Dream
  • Gran Dream
  • Gran Dream Castillo
  • Gran Castillo Tagoro Family Fun Hotel
  • Gran Castillo Tagoro Family Fun Playa Blanca All Inclusive Yaiza
  • Gran Castillo Tagoro Family Fun
  • Gran Castillo Tagoro Family F

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.