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Waldstaetterhof Swiss Quality Hotel

3.5 star property

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Photo gallery for Waldstaetterhof Swiss Quality Hotel

Lobby sitting area
Bar (on property)
In-room safe, desk, free WiFi, bed sheets
Interior
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
Zentralstrasse 4, Lucerne, LU, 6004
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪54 min drive‬

Room options

View all photos for Single Room, 1 Single Bed

In-room safe, desk, free WiFi, bed sheets

Single Room, 1 Single Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Single Room

In-room safe, desk, free WiFi, bed sheets

Comfort Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Single Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Comfort Single Room Courtyard Side

  • Sleeps 1
  • Free Wi-Fi

View all photos for Comfort Single Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Comfort Single Room Courtyard Side

9.0 out of 10
Wonderful
(4 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Comfort Double Room Courtyard Side

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Room

In-room safe, desk, free WiFi, bed sheets

Comfort Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Comfort Room

In-room safe, desk, free WiFi, bed sheets

Comfort Room

9.0 out of 10
Wonderful
(29 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

9.0 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room

In-room safe, desk, free WiFi, bed sheets

Premium Room

8.0 out of 10
Very good
(10 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free Wi-Fi

Similar properties

Exterior
Hotel Monopol
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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 766 reviews
The price is €447
includes taxes & fees
24 Jul - 25 Jul
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About this property

Waldstaetterhof Swiss Quality Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
Waldstaetterhof Swiss Quality Hotel offers 91 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Waldstaetterhof Swiss Quality Hotel. During your stay, you're just a quick walk from Chapel Bridge. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Gleis 1
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 5-minute walk from Chapel Bridge and 7 minutes by foot from Lucerne Town Hall
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Waldstaetterhof Swiss Quality Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Waldstaetterhof Swiss Quality Hotel was completed in September 2024.

This 3.5-star Lucerne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Gleis 1 - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Parking on site (CHF 40 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 25 for adults and CHF 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gleis 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Built in 1898
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - September 2024
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Fan
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 15.00 per pet, per night

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night
  • Resort fee: CHF 2.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
  • Self parking fee: CHF 40 per day
  • Pet fee: CHF 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Waldstaetterhof
Waldstaetterhof
Waldstaetterhof Hotel
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Lucerne
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Hotel Hotel Lucerne

Waldstaetterhof Swiss Quality Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 511 out of 1003 reviews
Rating 8 - Good. 367 out of 1003 reviews
Rating 6 - Okay. 86 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 10 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Racquel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location near train station. Triple room was enough for us 3 people.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, friendly staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities
Great location, handy for the train station & an easy and short walk to the Old Town. Lovely comfortable & quiet room.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was great
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Great location an great staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and attentive. The hotel was very nice and cozy.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Morris

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel very clean, great staff, 10 out of 10 will recommend to everybody that I know that will be staying in Lucerne!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lobby was very nice and the staff was friendly and helpful. Our room was spacious for three of us and had a cute little balcony. It was close to the water, but not right on it, which we preferred. The price was quite reasonable. There was a beautiful bar area and restaurant. We did not eat there, but we looked at the menu and again the prices were good and the food looked amazing.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very beautiful conveniently located in the city. Room was quiet, clean and the bed was very comfortable.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room; convenient location near train station;
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay, beautiful location
Stayed 1 night in May 2025
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, really enjoyed our stay
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Seshu L.

Liked: Cleanliness, staff & service, property conditions & facilities
Cute hotel right next to the train station.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Shu Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Room is clean and location is good.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, property conditions & facilities
I love the vibe of the hotel, it’s very close to the train and walkable distance everywhere including the chapel bridge and the lion monument!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Ankur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attentive and polite staff. Didn’t opt for breakfast so no opinion on breakfast. Very comfortable room. Just next to the train station so it was very convenient.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and highly recommend this hotel!
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Onix A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, very close to Pier and Train Station. Walkable to restaurants and tourists areas. Great service!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Chingting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good service,there is a Migros supermarket nearby.It is really great for travelers in to get something like food and drink in the budget.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Saira

Liked: Staff & service, property conditions & facilities
Great location and the hotel is very nice as well. We enjoyed our stay here immensely
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to and from train station
Stayed 1 night in Sep 2025
Verified

8/10 Good

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great location however neighbouring rooftop bar operates at all hours of the night which was extremely noisy!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Karin

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel so close to the train station and in the middle of all the action.
Stayed 3 nights in May 2025