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4.6 out of 5

"Immediate vicinity to both the train station and the funicular railway connecting the hotel with both the town centre below, and the train station ab ... " More

By a verified traveller on Sun 05 May 2019

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
€181* Per night/room 29 May - 30 May

Family Room (Comfort)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Studio, Kitchen (Annex Building, 70m distance)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Comfort Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Federale Lugano. During your stay, you're just a quick walk from San Lorenzo Cathedral. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy Regional cuisine while dining at San Lorenzo
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests speak favourably about the breakfast and the location
  • Just a 4-minute drive from Lake Lugano and 14 minutes from FoxTown Factory Stores
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Federale Lugano ratings based on 31 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Federale Lugano

Everyone (20) Couples (4) Family (2)
5 out of 5

Posted by on 13 Jun 2022

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5 out of 5
Immediate vicinity to both the train station and the funicular railway connecting the hotel with both the town centre below, and the train station above. Grand old school service in a personalised family-run establishment. Responsive and attentive staff, many nice personalised touches enhancing the overall experience such as free pass to public transport, a farewell gift of locally produced honey

Posted by on 5 May 2019

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Comment from Hotel Management

15 May 2019 by Federale

Thank you very much for your positive feedback. We truly hope to have you back soon. Best regards from lake Lugano Hotel Federale Team

5 out of 5
Alles gut

Posted by on 18 Apr 2023

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5 out of 5
Freundliches Personal und hervorragende Lage

Posted by on 5 Dec 2022

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5 out of 5
Die Sauberkeit, die Ausstattung der Zimmer, die zentrale Lage und das freundliche Personal! Ich empfehle es weiter!

Posted by on 6 Aug 2021

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4 out of 5
Jeder zeit wieder

Posted by on 20 May 2021

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4 out of 5
Saubere und schöne unterkunft. Alles bestens. Gern wieder

Posted by on 11 Oct 2020

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5 out of 5
Erstklassiges Hotel in Lugano direkt beim Bahnhof, welches über ein sehr gutes Preis-Leistungs-Verhältnis verfügt. Freundlicher, professioneller Empfang, hohe Sauberkeit und moderne Infrastruktur.

Posted by , from Schweiz on 9 Aug 2020

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5 out of 5

Posted by on 9 Aug 2020

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5 out of 5

Posted by on 22 Jul 2020

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Federale Lugano. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Lugano hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 6 levels
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Lugano (QDL-Lugano Rail Station) (0.4 km / 0.3 mi)
  • Metro station: Lugano Funicular Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Federale Lugano offers 48 air-conditioned accommodations with a safe and complimentary bottles of water. Televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

San Lorenzo – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CHF 15 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International, Eurocard, debit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.40 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 18 for adults and from CHF 18 for children
  • Covered self-parking fee: CHF 21 per night (in/out privileges)
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Federale Hotel
  • Federale Hotel Lugano
  • Federale Lugano
  • Federale Lugano Hotel
  • Hotel Federale
  • Hotel Federale Lugano
  • Lugano Federale
  • Lugano Federale Hotel
  • Lugano Hotel Federale
  • Lugano Minotel
  • Minotel Hotel Federale
  • Minotel Hotel Lugano
  • Minotel Lugano
  • Hotel Federale Lugano Hotel
  • Hotel Federale Lugano Lugano
  • Hotel Federale Lugano Hotel Lugano

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.