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Bastion Hotel Maastricht Centrum

4.0 star property

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Photo gallery for Bastion Hotel Maastricht Centrum

Daily buffet breakfast (EUR 18.25 per person)
In-room safe, desk, free cots/infant beds, free WiFi
Bar (on property)
Bar (on property)
Bar (on property)

Popular amenities

  • Gym
  • Bar
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
Boschstraat 27, Maastricht, 6211 AS
  • Market
    ‪6 min walk‬
  • Vrijthof
    ‪9 min walk‬
  • Maastricht University
    ‪12 min walk‬
  • Maastricht (MST-Maastricht - Aachen)
    ‪10 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Exterior

Deluxe Twin Room

7.4 out of 10
Good
(35 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.8 out of 10
Good
(30 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

easyHotel Maastricht City Centre

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
4.2 out of 5, Very good, (582)
The price is €78
for 1 room
includes taxes & fees
7 Aug - 8 Aug
easyHotel Maastricht City Centre

About this property

Bastion Hotel Maastricht Centrum

Eco-certified hotel with a fitness center and a 24-hour front desk
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and a 24-hour front desk.
Bastion Hotel Maastricht Centrum offers 123 air-conditioned accommodations with espresso makers and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Bastion Hotel Maastricht Centrum. During your stay, you're just a quick walk from 't Bassin. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a multilingual staff
  • Onsite recreation includes a gym and bike rentals
  • Steps from 't Bassin and 11 minutes by foot from Vrijthof
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, a vending machine, and an arcade/game room are also featured at the eco-certified Bastion Hotel Maastricht Centrum. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Maastricht hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Restaurant - Onsite restaurant.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18.25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Double-glazed windows

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.61 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.25 per person
  • Covered self parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Bastion Deluxe Hotel
Bastion Deluxe Hotel Maastricht/Centrum
Bastion Deluxe Maastricht/Centrum
Bastion Deluxe Maastricht/Centrum Hotel
Bastion Maastricht/Centrum
Hotel Bastion Deluxe
Hotel Bastion Deluxe Maastricht/Centrum
Hotel Bastion Maastricht/Centrum
Hotel Maastricht/Centrum
Maastricht/Centrum Hotel
Bastion Deluxe Hotel Maastricht Centrum
Bastion Hotel Maastricht Centrum
Bastion Hotel Centrum
Bastion Maastricht Centrum
Bastion Centrum
Bastion Maastricht Centrum
Bastion Hotel Maastricht Centrum Hotel
Bastion Hotel Maastricht Centrum Maastricht
Bastion Hotel Maastricht Centrum Hotel Maastricht

Bastion Hotel Maastricht Centrum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 212 out of 1007 reviews
Rating 8 - Good. 498 out of 1007 reviews
Rating 6 - Okay. 192 out of 1007 reviews
Rating 4 - Poor. 72 out of 1007 reviews
Rating 2 - Terrible. 33 out of 1007 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Negin

Stayed 1 night in Apr 2025

4/10 Poor

Hugo

Travelled with partner
Disliked: Cleanliness, staff & service
When arriving there was nobody at the desk, it was about 10 minutes before someone showed, after pressing the bell a few times. Room was ok, bit dark. We asked for extra pillows and they were provided. The bed itself was comfortable. After returning from a day in Maastricht we found the room had not been cleaned, dirty towels not replaced, bed not made and coffee and tea not replenished. We arranged with reception the necessary. Next day we did not want to go out for an evening meal so we thought we would eat in the hotel. After waiting for someone to take an order or hand us the menu I asked at reception if the restaurant was open?? I was told a colleague would be along shortly, we gave it an other 10 minutes or so and decided not to bother and went out into the town for a meal. Poor service from all levels of staff during our stay, will not use this hotel again.
Stayed 2 nights in Jan 2025

2/10 Terrible

Ian

Once arrived at hotel I was informed the room had been cancelled although room was paid in full prior to arrival. Leaving our night stay with sleeping in a van as too late to book in anywhere else. Poor service
Stayed 1 night in Sep 2024

8/10 Good

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Leslie

Travelled with family
Liked: Cleanliness, room comfort

Visit for Andre Rieu concert

Overall stay at Bastion was acceptable but was let down by lack of attention to detail i.e. numerous requests for extra towels and toilet rolls. Also TV did not work and at the end of our stay had still not been resolved ( hotel notified 3 times). No kettle in room and again 3 requests before it was provided.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night in Maastricht

Nice Stay, Friendly Staff, Bed a bit too soft but that is a personal preference rather than a criticism, would happily stay again
Stayed 1 night in Apr 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Ankush

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the price, poor amenities, washed out hotel,
Stayed 2 nights in Sep 2023

10/10 Excellent

María j

Stayed 1 night in Sep 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Super location for thé historic centre and staff very friendly, helpful & efficient. We had a decent evening meal too
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness

Maastricht stay

Decent hotel in a great part of town. Lots of food and drink options nearby.
Stayed 4 nights in Jul 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grandad and grandson days away.

Everything went well. Reception staff were very friendly and helpful. Restaurant facilities were very good with good choice of food and excellent quality.
Stayed 3 nights in Jul 2023

2/10 Terrible

Helen

Stayed 3 nights in Jul 2023

2/10 Terrible

Ann

Travelled with partner
Disliked: Cleanliness
The gotel is advetised as Horel Bastipn Central it is definately not ventral it cost 16 euro for a taxi to the station which is in the centre we yried to check in at 15.00hrs we eventuallly got our room key at 5pm ubacceptable . They charged top rates but gave a terrable service.
Stayed 1 night in Jul 2023

4/10 Poor

Paul

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel was dirty. Pillows were very poor quality. internet was very weak. Comforter was too short. No coffee, sugar or cream packages in the room. Staff was accommodating. Overall, a poor experience

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are super nice and welcoming! The rooms were clean and it was just perfect for one night stay. Its also in a great location where everything is walkable and there are buses running all the time. Great place! Would highly recommend for short stays. Room was exactly as pictured as well
Stayed 1 night in Feb 2023

4/10 Poor

sima

Travelled with family
Disliked: Property conditions & facilities
They shocked us!! We prepaid through Expedia and i did nt have money with myself but for check out they said we have to pay directly to the hotel and Expedia will free our prepaid!! And we paid for parking in extra!!!!
Stayed 1 night in Feb 2023

6/10 Okay

M

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Mixed feeling

Very basic facilities compared to a 4* hotel. Rooms are small, bedside tables even smaller, enough for a water bottle and mobile. Toilets are ok (funny thing is extra toilet paper is kept almost next to the ceiling). Not enough place for wardrobe to hang or keep stuff. Coffee table has no plate, no glasses. Coffee cups are used as holders for coffee capsules, creamer and sugar. Property is old....even needs painting. I must add, the staff is very helpful though. If you are single or couple....this place will do. Not for a family. The best part is, its like 3 min walking away from square and maybe 15 min from station. Bus stop is right outside of the hotel.
Stayed 2 nights in Dec 2022

2/10 Terrible

Beatrice

Stayed 1 night in Dec 2022

4/10 Poor

Shirley

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is in need of updating the room which was supposed to be deluxe was very dark gloomy very little lighting decor and furniture in very poor condition. Bathroom was good towels were worn out. Corridors carpets dirty dust behind open fire doors disgusting. Reception desk under manned at busy time such as check out. Will definitely not use this chain of hotels again.
Stayed 3 nights in Dec 2022

2/10 Terrible

Nina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

€381 Bastion Hotel fury

Having travelled to watch Andre Reiu in Maastricht the Bastion Hotel had increased their usual nightly €69-€120 price to an eye watering €381. I was aware that hotel rooms were extremely hard to come by but I did not expect a dirty room, a bathroom with mould growing on the ceiling accompanied by a strong mould smell. The receptionist did nothing to rectify the situation and was in fact rude and just didn’t care. I am absolutely disgusted that at such a price the hotel was not even clean and the front of house staff’s attitude was just atrocious. The trip was supposed to be a Christmas treat after last years event was cancelled due to Covid, but instead the accommodation just ruined the whole trip. I cannot believe that the Bastion Hotel Is advertised as a 4 star hotel, I would not have even given it one star. It is morally wrong to charge such a price for such atrocious accommodation. The hotel was not fit for purpose & could even be seen as a health hazard for anyone staying long term or with any breathing issues. I am disgusted.
Stayed 1 night in Dec 2022

2/10 Terrible

Carmen

Stayed 1 night in Dec 2022

2/10 Terrible

greg

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities