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Boutique Hotel Grote Gracht

3.0 star property

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Photo gallery for Boutique Hotel Grote Gracht

Terrace/patio
Daily buffet breakfast (EUR 22 per person)
Single Room | View from room
Reception
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Grote Gracht 56, Maastricht, 6211 SX
  • Place, Vrijthof
    ‪1 min walk‬
  • Place, Market
    ‪3 min walk‬
  • Place, Maastricht University
    ‪5 min walk‬
  • Airport, Maastricht (MST-Maastricht - Aachen)
    ‪12 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Double Room, 1 Double or 2 Single Beds, Garden View

Minibar, in-room safe, iron/ironing board, rollaway beds

Basic Double Room, 1 Double or 2 Single Beds, Garden View

8.4 out of 10
Very good
(13 reviews)
  • Garden view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, iron/ironing board, rollaway beds

Deluxe Double Room

8.8 out of 10
Excellent
(15 reviews)
  • Garden view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

7.6 out of 10
Good
(7 reviews)
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 65 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Double Room, City View

Minibar, in-room safe, iron/ironing board, rollaway beds

Deluxe Double Room, City View

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Boutique Hotel Grote Gracht

Along with a 24-hour front desk, this smoke-free hotel has a garden and a front-desk safe. WiFi in public areas is free. Other amenities include a reception hall.
Boutique Hotel Grote Gracht offers 25 accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Boutique Hotel Grote Gracht. During your stay, you're just a quick walk from Vrijthof. Features include free WiFi in public areas and breakfast (surcharge). This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, locker space, and a terrace
  • Guests speak favorably about the location and the overall condition of the property
  • Steps from Vrijthof and Dominicanenkerk
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Boutique Hotel Grote Gracht, you'll find a terrace, a garden, and room service (during limited hours). WiFi is free in public spaces.

This 3-star Maastricht hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 25 per day; reservations required; discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22 for adults and EUR 12.50 for children

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Heating
  • Iron/ironing board on request
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.68 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 12.50 for children
  • Nearby parking fee: EUR 25 per day (820 ft away)
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 35 (subject to availability)
  • Rollaway bed fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

Sandton Hotel Pillows Maastricht
Sandton Pillows Maastricht
Boutique Hotel Grote Gracht Maastricht
Boutique Hotel Grote Gracht
Boutique Grote Gracht Maastricht
Boutique Grote Gracht
Grote Gracht Maastricht
Boutique Hotel Grote Gracht Hotel
Boutique Hotel Grote Gracht Maastricht
Boutique Hotel Grote Gracht Hotel Maastricht

Boutique Hotel Grote Gracht Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 171 out of 559 reviews
Rating 8 - Good. 260 out of 559 reviews
Rating 6 - Okay. 90 out of 559 reviews
Rating 4 - Poor. 28 out of 559 reviews
Rating 2 - Terrible. 10 out of 559 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Victoria

Stayed 2 nights in Dec 2025

8/10 Good

Willem Alexander

Liked: Property conditions & facilities
Very nice hotel. Lots of personality and and excellent location
Stayed 1 night in Sep 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was cozy and the staff was friendly. I loved having a cup of tea in my room before bed each night. I didn't try the breakfast here because there were so many little restaurants and bakeries in walking distance that I wanted to try. I'd definitely look into staying here again next time I'm in Maastricht.
Stayed 2 nights in Sep 2025

6/10 Okay

Dipanjan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
For the price, the room and service were overall good. However, the property itself needs renovation. There are visible cracks on the walls, and chipped paints in the room we stayed in. The staff was friendly and helpful and the breakfast spread was decent. The location is very conveniently located to all local must-see places, very much at the heart of the city.
Stayed 3 nights in Oct 2025

10/10 Excellent

CATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my two night stay during Andre Rieu concert. I loved the area and I love my room in this beautiful hotel!
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, friendly staff, good breakfast. Perfect for my short stay.
Stayed 1 night in Oct 2025

8/10 Good

Chris

Stayed 2 nights in Aug 2025

10/10 Excellent

Laura Ann

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with helpful staff

Nice hotel in a good location, cant fault anything
Stayed 1 night in Apr 2025

10/10 Excellent

Joerg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect location, super nice and helpful staff
Stayed 1 night in Apr 2025

8/10 Good

ALAN

Travelled with partner
Very convenient and near to all services
Stayed 14 nights in Dec 2024

8/10 Good

Brian

Liked: Staff & service, room comfort
Great location friendly helpful staff good sized room overlooking the street which was nice comfy bed. Could do with a little bit of attention to paintwork big dead insect in the light fitting over the shower not particularly attractive , I would stay again
Stayed 1 night in Dec 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Colin

Stayed 1 night in Aug 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, happy to accommodate. Lovely room and comfortable bed.
Stayed 2 nights in Sep 2024

10/10 Excellent

roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for a hotel so close to everything in Maastricht. Highly recommend a stay here
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute in great location. Very friendly staff that gave us great recommendations
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend this hotel at all.

On our arrival we were asked to pay for our stay. I have explained that we paid already at the booking time in November 23. I also handed in the receipt via Hotels.com. to the young chap at the reception. This still wasn't satisfying for him and he was convinced we didn't pay. We were very tired after spending 10 hours of travelling to get to Maastricht and what we really wanted was to relax after long day spent on the plane and train. He made us to pay again!. After we got back home, I have requested a refund via Hotels.com, which agreed with us that we have paid the amount already back in November. Now, nearly 2 weeks later, we still haven't received our money back from this hotel! How ridiculous! Hotel itself is dated, bathroom leaking and stinky. There was a lot of noise coming from the outside dining area (we had the window opened as there was no air conditioning). Never again, worst experience ever!
Stayed 2 nights in Jul 2024

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large with en-suite facilities and kept the historic features of the property. Breakfast was good.
Stayed 3 nights in Jul 2024

8/10 Good

Donal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Staff super friendly and helpful. Room clean and fresh. Bed super comfortable so much so I overslept!
Stayed 1 night in Jul 2024

8/10 Good

Kerry

Travelled with partner
Liked: Cleanliness, staff & service
This is an old property that has been lovingly renovated. The bathroom was modern, the bed comfortable. The staff were very friendly and helpful. The accommodation is in the old part of Maastricht and is walking distance to everything. Perfect location. Would definitely stay here again
Stayed 4 nights in Jun 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024