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Best Western West Towne Suites

2.5 star property

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Photo gallery for Best Western West Towne Suites

Free daily cooked-to-order breakfast
Suite, 1 King Bed, Non Smoking, Jetted Tub
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
650 Grand Canyon Dr, Madison, WI, 53719
  • Place, West Towne Mall
    ‪5 min walk‬
  • Place, Vitense Golfland
    ‪2 min drive‬
  • Place, University Research Park
    ‪2 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(19 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed) | Private kitchen

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

9.0 out of 10
Wonderful
(10 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(20 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

8.6 out of 10
Excellent
(15 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(37 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(44 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(24 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(48 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

2 King Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Hairdryer, Iron and Ironing Board

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Kitchenette, Living Room, Sofabed, High Speed Internet Access

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Jacuzzi, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Two Room, Sofabed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Hairdryer, Iron and Ironing Board

  • Sleeps 2

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

1 King Bed, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

  • Sleeps 3

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Hairdryer, Iron and Ironing Board

  • Sleeps 4

2 Queen Beds, Non-Smoking, High Speed Internet Access, Third Bed Is A Sofabed, Microwave and Refrigerator

  • Sleeps 5

1 King Bed, Non-Smoking, High Speed Internet Access, Sofabed, Microwave and Refrigerator

  • Sleeps 3

2 Queen Beds, Nonsmoking, Sofabed

  • Sleeps 5

King Room With Sofabed-Non-Smoking

  • Sleeps 3

King Room-Non-Smoking

  • Sleeps 2

Similar properties

Lobby
AmericInn by Wyndham Madison West
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, 1,200 reviews
The price is €64
includes taxes & fees
15 Feb - 16 Feb
AmericInn by Wyndham Madison West

About this property

Best Western West Towne Suites

Hotel with free parking, 10-minute walk to West Towne Mall
A fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and laundry facilities are onsite. Housekeeping is available on request.
Best Western West Towne Suites offers 98 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 25-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Madison hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Best Western West Towne Suites. During your stay, you're just a quick walk from West Towne Mall. Enjoy features like free WiFi in public areas and free self parking, plus a gym.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a 24-hour business center, a computer, and laundry facilities
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • 10 minutes by foot from West Towne Mall and a 4-minute drive from University Research Park
  • Bus station and local-area shuttle service available for a fee
  • Dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. An area shuttle within 15 miles and a bus station shuttle are available for a fee. A fitness center, a library, and multilingual staff are also featured at the business-friendly Best Western West Towne Suites. Self parking is free.

This Madison hotel is smoke free.

Guests are served free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 15 miles
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western West Towne
Best Western West Towne Suites
Best Western West Towne Suites Hotel
Best Western West Towne Suites Hotel Madison
Best Western West Towne Suites Madison
Best Western Madison
Best Western West Towne Hotel Madison
Madison Best Western
Best West Towne Suites Madison
Best Western West Towne Suites Hotel
Best Western West Towne Suites Madison
Best Western West Towne Suites Hotel Madison

Best Western West Towne Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 708 out of 1206 reviews
Rating 8 - Good. 304 out of 1206 reviews
Rating 6 - Okay. 100 out of 1206 reviews
Rating 4 - Poor. 47 out of 1206 reviews
Rating 2 - Terrible. 47 out of 1206 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nichole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the breakfast was amazing!
Stayed 1 night in Nov 2025

10/10 Excellent

Gauge

Stayed 1 night in Nov 2025

8/10 Good

Carla

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable. The staff were friendly. It was a great value. The french toast at breakfast was very poor. It had very little taste and the wrong texture. Friends had the eggs or pancakes and those were good.
Stayed 1 night in Nov 2025

10/10 Excellent

SUTANU

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tesla charging was a big bonus
Stayed 1 night in Oct 2025

10/10 Excellent

Maureen

Stayed 2 nights in Nov 2025

10/10 Excellent

Ariella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
it was nice and clean. our room was huge and beds were comfy. the staff was also sooo nice and it was an easy drive from here to the UW. would definitely stay here again.
Stayed 3 nights in Nov 2025

4/10 Poor

Gerard

Stayed 2 nights in Nov 2025

10/10 Excellent

Aaron

Stayed 1 night in Oct 2025

10/10 Excellent

Luke

Stayed 3 nights in Nov 2025

10/10 Excellent

William

Stayed 1 night in Oct 2025

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, amenities
The room smelled unpleasant and the bathroom was very outdated, also breakfast was below average.
Stayed 1 night in Oct 2025

8/10 Good

Julie

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Parker

Stayed 1 night in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service
Disliked: Amenities
Inexpensive
Stayed 1 night in Oct 2025

10/10 Excellent

Salvatore

Stayed 1 night in Oct 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Stayed 2 nights in Oct 2025

2/10 Terrible

Miguel

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No hot water
Stayed 1 night in Oct 2025

10/10 Excellent

Yichen

Stayed 3 nights in Sep 2025

6/10 Okay

Christian

Business traveller
Room next door was excessively loud. Had to request a move to another room. Loud guests in lobby overnight. Laundry room not stocked with laundry products of sale. Breakfast was made to order but was average at best. Room service didn’t pick up room, or pickup towels or refreshed toiletries on 4 of the 6 days I stayed. Something was missed each day. Very inconsistent room service. Place seemed understaffed, front desk was often unattended.
Stayed 6 nights in Oct 2025

10/10 Excellent

Jennifer, Truckee

The check-in staff even late at night was wonderful and accommodating. Breakfast is spectacular. And free!
Stayed 3 nights in Oct 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay except Hotels.com double charged me. Luckily I caught it
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeff

Stayed 2 nights in Oct 2025

10/10 Excellent

Raymond

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Oct 2025