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Alterhome Apartamento Plaza de Cibeles II

3.5 star property

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Photo gallery for Alterhome Apartamento Plaza de Cibeles II

Apartment, 1 Bedroom, Balcony
Apartment, 1 Bedroom, Balcony | In-room dining
Front of property
Interior
Apartment, 1 Bedroom, Balcony | Living area

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Breakfast available
  • Kitchen

Explore the area

View in a map
42 Calle de San Marcos, Madrid, 28004
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Plaza de Cibeles
    ‪5 min walk‬
  • Place, Puerta del Sol
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, Balcony

Apartment, 1 Bedroom, Balcony

Apartment, 1 Bedroom, Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Alterhome Apartamento Plaza de Cibeles II

Hotel with an outdoor pool, 4-minute walk to Gran Via
An outdoor pool, tour/ticket assistance, and a garden are available at this smoke-free hotel. Housekeeping is available once per stay.
Air-conditioned accommodations at Alterhome Apartamento Plaza de Cibeles II offer coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include bathtubs. Flat-screen televisions come with digital channels. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Alterhome Apartamento Plaza de Cibeles II, you're just a quick walk from Gran Via. Enjoy features like an outdoor pool and breakfast (surcharge).
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include an elevator and a terrace
  • Just a 4-minute walk from Gran Via and 11 minutes by foot from Puerta del Sol
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Alterhome Apartamento Plaza de Cibeles II, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Alterhome Apartamento Plaza de Cibeles II also features a garden and an elevator. The front desk is open around the clock.

This 3.5-star Madrid hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 11:00 AM.

Property amenities

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: EUR 6.50 for adults and EUR 6.50 for children

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Outdoor pool
  • Separate in-room dining area

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning
  • Washing machine

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Late check-in fee for check-in after 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 30 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per stay
  • Cleaning fee: EUR 49 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 6.5 for adults and EUR 6.5 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-in fee for check-in after 9:00 PM
  • Crib (infant bed) fee: EUR 30 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Plaza de Cibeles II
Alterhome Plaza de Cibeles II
Alterhome Apartamento Plaza de Cibeles II Hotel
Alterhome Apartamento Plaza de Cibeles II Madrid
Alterhome Apartamento Plaza de Cibeles II Hotel Madrid

Alterhome Apartamento Plaza de Cibeles II Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

7.0/10

Cleanliness

5.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Nadine

Disliked: Staff & service
Apartment is located near Gran Via, and a short walk from a supermarket, bars and restaurants. Relatively clean, but bathroom extremely dated and shabby. Lady at check in didn’t know how to access the pool, and there was no concierge on reception when I went in or out, so no one to ask. The door accessing the back of the property was always locked. I booked this apartment for the pool - so not gaining access ruined it. Additional cleaning fee of €49 should be factored into the initial costs, as it’s not optional. No use of pool, garden, and no luggage store, so have no option but to pay additional €30 early check in fee if arriving slightly before 4pm. €150 deposit withheld for over a week after my stay. I reported a damage at the property on check in, and the owner has deducted money from my deposit despite them acknowledging the report on check in. They have refused to refund the full deposit held, and Expedia can’t assist in recovering this. The additional costs and charging me for damage I didn’t cause ruined the experience for me.
Stayed 4 nights in Aug 2022

8/10 Good

Trinh

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great, had some communication issues with things not being mentioned such as extra 49 euro cleaning fees and 150 euro deposits expected to pay outside the Expedia booking. Felt a bit sketchy. But when we arrived all was well the pool was wonderful and the space was comfortable. I would stay again aside from those issues. Although a bit on the pricey side for the additional fees.
Stayed 1 night in Jul 2022