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Arenal Suites Gran Vía

4.0 star property

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Photo gallery for Arenal Suites Gran Vía

Exterior
Business Apartment | Living area
Business Apartment | Private kitchen
Family Apartment, 2 Bedrooms, City View (2)
Family Apartment, 2 Bedrooms, City View (2) | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
Silva 14, Planta 1, Madrid, 28004
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪8 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Deluxe Apartment, 1 Bedroom (3)

Deluxe Apartment, 1 Bedroom (3)

Deluxe Apartment, 1 Bedroom (3)

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, City View (2)

Family Apartment, 2 Bedrooms, City View (2)

Family Apartment, 2 Bedrooms, City View (2)

  • 60 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Business Apartment, 1 Bedroom (6)

Business Apartment, 1 Bedroom (6)

Business Apartment, 1 Bedroom (6)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Studio (8)

Business Studio (8)

Business Studio (8)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Apartment

Business Apartment

Business Apartment

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Arenal Suites Gran Vía

Apartment with kitchen, steps from Gran Via
Tour/ticket assistance and free WiFi in public areas are available at this smoke-free apartment building. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and a Smart TV. Housekeeping is available once per stay.
Arenal Suites Gran Vía offers 8 air-conditioned accommodations with washers/dryers and safes. Beds feature down comforters. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Smart televisions are featured in guestrooms. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Arenal Suites Gran Vía, you're just a quick walk from Gran Via. Free WiFi in public areas is available. This upscale apartment building has 8 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a Smart TV
  • Free WiFi
  • Services include tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Steps from Gran Via and 8 minutes by foot from Puerta del Sol
Arenal Suites Gran Vía offers its guests tour/ticket assistance and an elevator. Public spaces have free WiFi.

This 4-star Madrid apartment is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch Smart TV

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Guidebooks
  • Housekeeping (once per stay)
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre

Things to do

  • Bicycle rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 8 units
  • Bicycle rentals
  • Soundproofing

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
HRN: VT-8071; VT-8072; VT-8073; VT-8602; VT-8603; VT-8776; VT-8793; VT-8794

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 PM and 3:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Silva Suites Apartment Madrid
Silva Suites Madrid
Arenal Suites Gran Vía Apartment Madrid
Arenal Suites Gran Vía Apartment
Arenal Suites Gran Vía Madrid
Arenal Suites Gran Vía Madrid
Arenal Suites Gran Vía Apartment
Arenal Suites Gran Vía Apartment Madrid

Arenal Suites Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 147 out of 198 reviews
Rating 8 - Good. 39 out of 198 reviews
Rating 6 - Okay. 6 out of 198 reviews
Rating 4 - Poor. 3 out of 198 reviews
Rating 2 - Terrible. 3 out of 198 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The suites were clean, modern and spacious. Customer service was good. Highly recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great spot in Madrid!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ximena

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The apartment is perfectly situated in the middle of everything you want in Madrid. We had access to all grocery stores and restaurants within 2 blocks. We also had at least 4 theatres within 2 blocks of the apartment. The apartment itself was a pristine, modern and very clean place with all the requirements anyone would need for long or short stays. The Host was super pleasant, helpful and gave us the confidence to be relaxed for the week long stay we had there. We will definitely recommend this Host to anyone traveling to Madrid and we will definitely use this same Host in any future visits to Madrid.
Stayed 7 nights in Mar 2025

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, room comfort

Great place near Centro

This was our first stop on a 3 week vacation starting off in Madrid. I chose this place because of its proximity to Central Madrid and different ways to commute. The place was very comfortable and clean with a lot of attention from Christian. We are beyond thankful for his attention.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Maria Isabel

Travelled with family
Liked: Cleanliness, room comfort
Muy buena ubicación, excelentes condiciones, limpieza absoluta, muy buena atención por parte del administrador.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ping

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Located in downtown but still quiet.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ronald

Liked: Cleanliness, property conditions & facilities
Arenas Suites was as advertised in cleanliness , location etc . There was a power failure that lasted 24 hours during our stay so no lights , hot water , fridges , cell phone charging etc . The hotel offered to refund us one night of our stay while we were still onsite but now 6 weeks later they have denied the refund through Expedia . I cannot recommend a property that would not follow through on their word as it shows an overall lack of integrity
Stayed 3 nights in Sep 2024

10/10 Excellent

viviana, coral springs

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Meters from La Gran Via but very quiet unit. Check in was easy . We had everything we needed for a 4 night stay. They change our towels after our second night and replenished the coffee pods. Safe are with easy access to public transportation, dining and shopping. I would definitely recommend
Stayed 4 nights in Nov 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place, location was perfect!
Stayed 2 nights in Sep 2024

10/10 Excellent

iskandar

Stayed 1 night in Aug 2024

10/10 Excellent

Fraz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good points: Excellent communications and updates from Christian، he is someone who know his work and possess great manners، communication and hospitality skills Location: Come out of Apartment and you are in Gran Via، where life exits، all shopping and eating places near by Bed mattresses were of good quality، comfortable and great for good night sleep۔ Not so good points: WIFI was not good، ended up using my mobile network internet، also effected streaming on smart TV Property needs up-grading، path from room to exit door had bad smell، lifts also had same issues، wear and tear easily visible on the floor، walls I am sure if lanlord upgrades building he will definitely get better rent out rates considering everything else was fantastic and was maintained well otherwise۔
Stayed 3 nights in Aug 2024

10/10 Excellent

Glenmda, Miami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Like the area and the apartment. Owner communicated very well.
Stayed 3 nights in Jul 2024

10/10 Excellent

Faisal

Stayed 2 nights in Jul 2024

10/10 Excellent

Carmen

Liked: Cleanliness, property conditions & facilities
Remodeling very comfortable good location !!
Stayed 8 nights in Jul 2024

8/10 Good

Valeria Irene

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Khalifa

Disliked: Room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

JASON B

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property managers, Christian and Maria, looked after all of our needs. Christian even gave us some nearby sightseeing options. This apartment was within walking distance of a lot of attractions. I highly recommend this accommodation.

10/10 Excellent

Veronica

Travelled with partner
Liked: Amenities
El apartamento está situado en una muy buena zona! A solo 50 mt de la Gran Via. A 10 minutos caminando de Plaza Mayor y Plaza del Sol.. Está remodelado a nuevo, con todas las comodidades para pasar una buena estancia! Lo recomiendo!
Stayed 2 nights in Jun 2024

10/10 Excellent

Rosalba

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excelente y muy espacioso
Stayed 2 nights in Jun 2024

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The place was fantastic - HUGE and right in the middle of old town on the Grand Via. Everything we wanted to see was in walking distance. The space was clean, comfortable and with two bathrooms, perfect for 3/4 people, although we were only 2. Christian was an amazing host meeting us there and giving us lots of insider tips on restaurants and sights. I would definitely stay there again!
Stayed 5 nights in May 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, room comfort
Vero nice place and very good location
Stayed 3 nights in May 2024

10/10 Excellent

Anna Liza

Travelled with family
Liked: Cleanliness, room comfort

Excellent apartment

Great location, really friendly and helpful manager who meets you as soon as you arrive and gives you all the necessary info. Apartment is beautiful and in excellent condition. They were really helpful when checking out too, keeping the luggage safe and booking a taxi for us. Will definitely be back! Highly recommended!
Stayed 3 nights in Apr 2024

10/10 Excellent

Bill, St Thomas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Fantastic spot to stay just a few metres from Gran via and 10 minutes or less walk to lots of great food. The street is a bit noisy late night early morning when some partiers pass by but it's only a minor inconvenience for a few minutes a night. The apartment we had was large clean and beautiful with clean towels daily in the 2 modern bathrooms. Highly recommend!
Stayed 3 nights in Apr 2024

10/10 Excellent

Inna

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024