13 Jan 2020 by ARH
Cher client: Je vous remercie pour vos commentaires de la propreté de nos chambres, l'amabilité de nos employés ainsi que l'emplacement de notre Hotel dans le centre ville. Je suis très content de voir que vous avez passé un agréable séjour parmi nous. Nous espérons vous accueillir à nouveau dans votre prochaîne visite a Madrid. Meilleures salutations. Antonio Rodriguez. Directeur.
28 Oct 2019 by arh
Dear client: Thanks for staying with us. We work hard to make our guests happy. We appreciate your feedback. Kind regards. Antonio Rodriguez. General Manager
There's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. A library, an arcade/games room, and multilingual staff are also featured at Hôtel Casón del Tormes by HappyCulture. Parking is available for a fee. This 3-star Madrid hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless
Self parking (surcharge)
Hôtel Casón del Tormes by HappyCulture offers 63 accommodations with a safe and free newspapers. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Madrid hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.