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Chic & Basic dot

3.0 star property

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Photo gallery for Chic & Basic dot

Front of property
Front of property
Front of property
Deluxe Room
Flat-screen TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle del Maestro Victoria 5, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

9.2 out of 10
Wonderful
(32 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(129 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace

Superior Double Room, Terrace

9.2 out of 10
Wonderful
(19 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Chic & Basic dot

Hotel in Madrid, 4-minute walk to Gran Via
This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance.
Chic & Basic dot offers 51 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Our customers tell us they can't get enough of Chic & Basic dot's great location. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the central location and the helpful staff
  • Just a 4-minute walk from Gran Via and 4 minutes by foot from Puerta del Sol
Chic & Basic dot offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Chic & Basic dot also features a front-desk safe and an elevator.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 8:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 13 for adults and EUR 13 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 13 for adults and EUR 13 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chic Basic Dot
Chic & Basic Dot Hotel
Chic & Basic Dot Madrid
Chic & Basic Dot Hotel Madrid

Chic & Basic dot Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 1006 reviews
Rating 8 - Good. 241 out of 1006 reviews
Rating 6 - Okay. 67 out of 1006 reviews
Rating 4 - Poor. 15 out of 1006 reviews
Rating 2 - Terrible. 11 out of 1006 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Rajiv

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms under delivered when you look at the charges. Very basic facilities like hot water kettle are not provided. Room climate control has basic limitations. The entire hotel works either in cool mode or hot mode. So even if it's not very cold, you have to suffer a hot room. Don't recommend
Stayed 4 nights in Nov 2025

10/10 Excellent

Mary Rose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large room and terrace. Clean, plebry of water provided and fridge
Stayed 3 nights in Nov 2025

10/10 Excellent

Bisham

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly helpful and accommodating. The room was very clean and surprisingly larger than I expected. The location is excellent, and I would definitely choose to stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Room was clean modern and simple.Bathrooms also clean with good water pressure.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos

Stayed 3 nights in Oct 2025

10/10 Excellent

Vanessa

Travelled with family
Friendly staff central location
Stayed 4 nights in Nov 2025

10/10 Excellent

Brannon Jessicca Grace

Nice hotel. Ideal location and did the job for our long weekend in Madrid!
Stayed 3 nights in Aug 2025

8/10 Good

Mark

Stayed 2 nights in Oct 2025

8/10 Good

Jasminka

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We just stayed for one night as we were just traveling through Madrid. Was centrally located and although our room was basic and small, it was fine for the night. Staff was also very friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Alexandra

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location is everything
Stayed 1 night in Oct 2025

6/10 Okay

Erminio

Liked: Staff & service
Stayed 6 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Oct 2025

6/10 Okay

MARISELA

Liked: Cleanliness, staff & service, property conditions & facilities
La ubicacion es perfecta!! No puede ser mejor, David de recepción nos atendió perfecto, las habitaciones podrían mejorar muchísimo, la TV no funcionó durante los 3 días q estuvimos ahí se repito pero no se arregló ( se apagaba cada 2 min) se apreciaría que cobrara con una cafetera en la habitación , el desayuno se ofrece en el restaurant de a lado , aunque es un menú sano lS opciones son muy limitadas y el servicio de las meseras pésimo, es un hotel caro para lo que ofrece definitivamente se paga por la ubicación no por más
Stayed 4 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. All important places walkable distance
Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location and friendly staff. Room was clean. Would recommend
Stayed 4 nights in Oct 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Tiffany Diaz

Stayed 2 nights in Oct 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Dilip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its clean, close to all attractions and helpful staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple days in Madrid

Fantastic stay, location was perfect - quick and easy to walk to everything. Staff was excellent, accommodating every request quickly. I would highly recommend this hotel and it's perfect location
Stayed 3 nights in Oct 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service
This hotel is in a great location. Well deserve high score for 3 stars hotel
Stayed 4 nights in Sep 2025

6/10 Okay

Christopher

AC was fine, Room decor was shabby, paint chipped and drab decor
Stayed 2 nights in Oct 2025

10/10 Excellent

Destiny

Stayed 2 nights in Oct 2025