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chic&basic dot

Property class: 3

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Photo gallery for chic&basic dot

A hotel entrance with a neon sign, large potted plants, and a multi-story building with balconies.
A modern hotel room with a curved seating area, a bookshelf, a small table with a glass, and a window with curtains.
A modern hallway with a bookshelf, a potted plant, and a staircase.
A staircase with a modern design, featuring a handrail and a circular wall design.
A street with historic buildings, including a boutique hotel with ornate balconies and a neon sign.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle del Maestro Victoria 5, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Classic Room

A modern bedroom with a large bed, a circular red accent wall, a bedside table with a phone, and a wardrobe with hanging clothes.

Classic Room

9.2 out of 10
Wonderful
(36 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A modern bedroom with a curved orange headboard, a bed with white linens, a bedside table, and a built-in wardrobe with hanging clothes.

Deluxe Room

9.0 out of 10
Wonderful
(135 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Terrace

A modern bedroom with a bed, a circular accent wall, a wardrobe, and a mirror.

Superior Double Room, Terrace

9.4 out of 10
Exceptional
(21 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

chic&basic dot

This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance.
Chic & Basic dot offers 51 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Our customers tell us they can't get enough of Chic & Basic dot's great location. During your stay, you're just a quick walk from Puerta del Sol. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute walk from Puerta del Sol and 4 minutes by foot from Gran Via
Chic & Basic dot offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Chic & Basic dot also features a front-desk safe and an elevator.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 8:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 13 for adults and EUR 13 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 13 for adults and EUR 13 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chic Basic Dot
Chic & Basic Dot Hotel
Chic & Basic Dot Madrid
Chic & Basic Dot Hotel Madrid

chic&basic dot Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 1011 reviews
Rating 8 - Good. 232 out of 1011 reviews
Rating 6 - Okay. 64 out of 1011 reviews
Rating 4 - Poor. 13 out of 1011 reviews
Rating 2 - Terrible. 11 out of 1011 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
All round great stay. Location is perfect for exploring and the staff were so helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and awesome staff!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room, friendly service. Would recommend to travelers to Madrid.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Hilde

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and really friendly and helpful staff.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service, clean rooms, great location.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

iman

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Excellent location and hotel
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Selcuk

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, small and modern rooms
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, nice room, friendly staff and reliable Wifi.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, amazing location and really sweet staff. Would highly recommend
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Laura Martinez

Liked: Cleanliness, staff & service, property conditions & facilities
Really pleasent stay. Staff was wonderful, amenities clean and working properly. It is VERY quiet and peaceful even though it’s situated in a very busy street. Very good location and good value for money.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located in the center of Madrid very close to Plaza del Sol and many other places. Great place to stay.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
The staff is extremely friendly and courteous and the hotel location is perfect access to explore Madrid
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Gideon

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the centre of Madrid, less than 5 mins walk from the Metro, ideal for city breaks
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Aikaterini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location Walkable distance to the market and Gran Via
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location for easy walking. Staff was very nice and helpful. Would recommend.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. Super clean, beautiful, comfortable y near all the best and most important places of Madrid.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great for the price. Easy to walk to Plaza del Sol and other attractions. It is basic but large enough for two big suitcases. The attached restaurant had mediocre coffee so would be nice if the hotel offered a kettle in the room.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

MARIA KRISELDA

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, and right in the center of everything.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Catherine

Liked: Cleanliness
Location, quiet room, very good breakfast
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. We arrived early and they allowed us to check in. They had an available to do so and we really appreciated that. All around great place.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Long

Liked: Cleanliness
Great services!!!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities
Staff was extremely friendly and caring! David was a delight
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Etienne

Liked: Cleanliness, staff & service
Clean room, friendly staff, very central location, quiet room
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Oct 2025