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Chic & Basic dot

3.0 star property

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Photo gallery for Chic & Basic dot

Exterior
Superior Double Room, Terrace | Terrace/patio
Flat-screen TV
Front of property
Classic Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle del Maestro Victoria 5, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪5 min walk‬
  • Plaza Mayor
    ‪6 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace

Superior Double Room, Terrace

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Restaurant

B&B Madrid Centro Puerta del Sol

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Laundry
4.8 out of 5, Exceptional, (549)
The price is €220
for 1 room
includes taxes & fees
3 Jul - 4 Jul
B&B Madrid Centro Puerta del Sol

About this property

Chic & Basic dot

Hotel with a 24-hour front desk, a short walk to Gran Via
This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance.
Chic & Basic dot offers 51 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Our customers tell us they can't get enough of Chic & Basic dot's great location. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Gran Via and 4 minutes by foot from Puerta del Sol
Chic & Basic dot offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Chic & Basic dot also features a front-desk safe and an elevator.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 8:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 12 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 12 for adults and EUR 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chic Basic Dot
Chic & Basic Dot Hotel
Chic & Basic Dot Madrid
Chic & Basic Dot Hotel Madrid

Chic & Basic dot Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 618 out of 925 reviews
Rating 8 - Good. 226 out of 925 reviews
Rating 6 - Okay. 57 out of 925 reviews
Rating 4 - Poor. 14 out of 925 reviews
Rating 2 - Terrible. 10 out of 925 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in Madrid!

Everything was great! Staff were very welcome and helpful with everything that we asked of them. The room was everything that we asked for and privacy was always maintained when asked of it. Location of the hotel is an added bonus as it is in the centre of Madrid, strongly recommend!
Stayed 5 nights in Mar 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to walk to many locations.
Stayed 4 nights in Mar 2025

10/10 Excellent

Saritha

Stayed 1 night in Mar 2025

10/10 Excellent

Bakhtiyor

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Monica

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel was small but nice, very close to main attractions. The only thing is that you can hear everything in the hallways. We wanted to sleep in on a sunday and you could hear everything next door with the housekeeper at 8am. The pillows were very hard and uncomfortable. The shower pressure was very inconsistent, one second its very hot and then its colder.
Stayed 1 night in Mar 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Margarita, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in an excellent location. I loved it!
Stayed 4 nights in Feb 2025

8/10 Good

Carlos

Stayed 5 nights in Feb 2025

8/10 Good

May

Stayed 2 nights in Feb 2025

8/10 Good

Dillon

Liked: Cleanliness, property conditions & facilities
Friendly staff, clean rooms, great location.
Stayed 3 nights in Feb 2025

10/10 Excellent

marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was accommodating. The amenities were great, and I loved the location! Definitely coming back
Stayed 3 nights in Nov 2024

10/10 Excellent

Weiguo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best location. Easy Reachable to royal palace and square.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this hotel- I love staying there and the restaurant next door is delicious and convenient.
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near everything
Stayed 1 night in Jan 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for shopping and eating. Could get noisy at night. The breakfast was amazing from the restaurant attached to the hotel. Everyone was very friendly and helpful. Showers were great!
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ubicación perfecta.

La pasamos muy bien.Estw hotel tiene una excelente ubicación. Nos encantó la cercanía con varios lugares turísticos y la zona para hacer compras y comer muy bien. David, el chico que está en el check in es muy amable y servicial.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absouloutly love this boutique hotel. Very convenient to explore museums and other attraction in Madrid. So many dining options to chose. The hotel is very chic very clean also. I definitely recommend it!
Stayed 2 nights in Jan 2025

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super helpful and friendly. The room was super clean. Loved the modern decor.
Stayed 3 nights in Jan 2025

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location!

Conveniently located in Central Madrid. Spacious rooms and modern style. Totally recommend it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of Madrid
Stayed 3 nights in Jan 2025

10/10 Excellent

Bi Tang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very clean, staffs are very nice, good location
Stayed 2 nights in Jan 2025