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Di Carlo Hotels Madrid

3.0 star property

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Photo gallery for Di Carlo Hotels Madrid

A modern hotel room with a bed, bedside table, and a desk with a chair.
A bar area with a champagne bucket and glasses.
A modern kitchen with dark countertops and a flat-screen TV. There are bar stools and a black sofa in the dining area.
A modern bathroom with a wooden vanity, a glass shower enclosure, and a walk-in shower.
A modern reception area with a bar, two black chairs, a small table, and a TV screen.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Azucenas 5, Madrid, Madrid, 28039
  • Place, Paseo de la Castellana
    ‪6 min walk‬
  • Place, Plaza de Castilla
    ‪10 min walk‬
  • Place, Bernabéu Stadium
    ‪19 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Standard Twin Room

A modern hotel room with a bed, bedside table, and a desk with a chair.

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A neatly arranged bedroom with a bed, bedside table, and a small wooden stool.

Standard Double Room

7.0 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room Single Use

A neatly arranged bedroom with a bed, bedside table, and a small wooden stool.

Standard Double Room Single Use

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Di Carlo Hotels Madrid

This hotel features a 24-hour front desk and free WiFi in public areas.
Di Carlo Hotels Madrid offers 29 accommodations with hair dryers and complimentary toiletries. This Madrid hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
During your stay at Di Carlo Hotels Madrid, you're just a quick walk from Paseo de la Castellana. Enjoy features like free WiFi in public areas.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Amenities include an elevator
  • Just a 3-minute drive from Bernabéu Stadium and 8 minutes from El Retiro Park
Di Carlo Hotels Madrid offers its guests an elevator. Public spaces have free WiFi.

Smoking is allowed in designated areas at this 3-star Madrid hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Di' Carlo Hotel
Di' Carlo Hotel Madrid
Di' Carlo Madrid
Di Carlo Hotels Madrid Hotel
Di Carlo Hotels Madrid Madrid
Di Carlo Hotels Madrid Hotel Madrid

Di Carlo Hotels Madrid Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 31 out of 167 reviews
Rating 8 - Good. 62 out of 167 reviews
Rating 6 - Okay. 35 out of 167 reviews
Rating 4 - Poor. 24 out of 167 reviews
Rating 2 - Terrible. 15 out of 167 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Bladimir

Liked: Cleanliness, property conditions & facilities
Very friendly staff.
Stayed 5 nights in Oct 2025
Verified

6/10 Okay

Bryan

Liked: Cleanliness, property conditions & facilities
Very clean and modern. I was unexpectedly asked for all cash at check in. The security is higher than I expected here.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Arian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, very clean and comfortable , 24h reception
Stayed 4 nights in Oct 2024
Verified

6/10 Okay

Ralf

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Conveniently located, small rooms but quite clean, no conveniences, no real breakfast
Stayed 1 night in Mar 2023
Verified

8/10 Good

Bente Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rent rom
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Bogdan Ciprian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mihai....the recepcionist was a good guide and gave us a few tips for the city and helped us to check in later in night...good personnel
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Kenny

Liked: Cleanliness, amenities, property conditions & facilities
Small but cozy, simple yet everything I needed. From the time I arrived I was greeted by the very friendly front desk agent Maha. Very helpful and friendly. Especially after traveling for 16 hours. The room was the perfect homemade while in town for the game and visiting friends. Only a 15 minute walk to Bernabéu Stadium the area has lots of restaurants and convenience stores. I cannot say enough about the friendly staff, Estif (I hope I’m spelling that right) was another wonderful face to come back to after a long day of sightseeing, very helpful. Will be back the next time I’m in Madrid!
Stayed 3 nights in Nov 2025
Verified

8/10 Good

nonus

Liked: Staff & service, property conditions & facilities
Clean and semi quiet. Rooms are small. The staff were very friendly and helpful. Location is very busy. I would stay there again if I were by myself and in transit.
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

Angela

Disliked: Property conditions & facilities
.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Timothy

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel only accepts cash up front when checking in, no credit or debit card allowed. I was not fully aware of this so ended up going to multiple ATMs in Madrid looking for one that would accept my card. Free breakfast is a cup of coffee or tea and a biscuit. During my stay over three nights, my room was never cleaned. No choice of smoking or non-smoking rooms. My room had an ashtray in it an reeked of cigarettes.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Apr 2024
Verified

4/10 Poor

daniel

Liked: Cleanliness, staff & service
Disliked: Room comfort
never again , no wifi no assistance, cold remote batteries did not work one and done
Stayed 1 night in Apr 2024
Verified

4/10 Poor

67

Liked: Staff & service
Disliked: Property conditions & facilities
Tiny room, no in room facilities, very sterile and depressing (although it was clean). Lobby was tiny giving off a very bland atmosphere, and the "breakfast room" was a few cheap snacks in bags, a dirty coffee machine and a pile of "construction" in the corner. Staff we polite. But the worse of it - price was over €100/night.... max €50/night for this place. Wont go back - do not recommend.
Stayed 2 nights in May 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Smokers Room :(

Clean room, but used by smokers previously, which appears to be quite normal in this hotel having read other reviews. Not pleasent, and as this a budget place, the only staff present was the receptionist, so not able to assist. Bedding was lack luster... :(
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities
Since we arrived the front desk lady was lazy and unhelpful. All the hotel smelled like cigarettes and the room assigned was as well. We asked for a different room, the air conditioner didn’t work and the blankets and pillows smelled like cigarettes which makes it harder to sleep well. At around 3:00am someone inside the building starts screaming. We could hear everything from other rooms and the sound from outside the building. Me didn’t sleep at all. Next day we ask to get a refund and they only gave us back one night. We end up leaving before the last night and will never go back here and would not recommend this hotel at all. We expect them to give us a full refund since 130/night is extremely expensive for this type of hotel.
Stayed 2 nights in Sep 2022
Verified

4/10 Poor

Jaime

Disliked: Cleanliness, staff & service, amenities
Contrato un hotel de 3* y en la puerta ponen 2* Me querían cobrar en efectivo
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

LEONARDO

Liked: Cleanliness, staff & service
Luciano una joya de recepcionista
Stayed 1 night in Oct 2025
Verified

4/10 Poor

DAVID

Disliked: Cleanliness, staff & service, room comfort
Ruido, carreras por los pasillos, papeleras sin bolsas de basura
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verónica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mejor que en el último que estuve por esta zona hace poco.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Itxaro

Disliked: Amenities
Habíamos solicitado una habitación con dos camas y nos pusieron una cama de matrimonio .para subir a la habitación nos situaron en el ático .mal acceso.la habitación olía muchísimo a tabaco. Demasiado caro .para lo que ofrecen .el desayuno ...no tienen cafetería .es en una sala .me pareció un poco mediocre.para lo que pagamos.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Precious

Liked: Cleanliness, staff & service, amenities
Me gustó el alojamiento, no estuve tan cómodo por la cama que son un poco duros como la almohada, pero lo de más esta bien.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

JUAN CARLOS

Disliked: Staff & service, property conditions & facilities
HAY QUE PAGAR EN EFECTIVO
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel Buena ubicación Personal amable y servicial Falta desayuno
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

Marie josee

Nul
Stayed 1 night in Mar 2025
Verified

8/10 Good

olga

Liked: Property conditions & facilities
.
Stayed 2 nights in Nov 2024