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Four Points Flex by Sheraton Madrid Atocha

2.0 star property

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Photo gallery for Four Points Flex by Sheraton Madrid Atocha

Exterior
Interior
Standard Room, 1 Queen Bed, Terrace, City View
Reception
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Mezquite 5B, Madrid, Madrid, 28045
  • Place, Enrique Tierno Galvan Park
    ‪3 min walk‬
  • Place, El Retiro Park
    ‪19 min walk‬
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪20 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Terrace, City View

Standard Room, 1 Queen Bed, Terrace, City View

Standard Room, 1 Queen Bed, Terrace, City View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 3
  • 1 Single Bed

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About this property

Four Points Flex by Sheraton Madrid Atocha

This smoke-free hostal features a rooftop terrace, self parking, and a microwave in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk and a vending machine are onsite.
Four Points Flex by Sheraton Madrid Atocha offers 230 accommodations with air conditioning. Beds feature down comforters. 27-inch flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Four Points Flex by Sheraton Madrid Atocha. During your stay, you'll be within walking distance of El Retiro Park. Features include free WiFi in public areas, plus a rooftop terrace and self parking (surcharge).
  • Free WiFi (speed: 50+ Mbps)
  • Self parking available for a fee
  • Amenities include locker space, a car charging station, and an elevator
  • Guests speak favorably about the location and the clean accommodations
  • Just a 3-minute drive from El Retiro Park and a few minutes from National Prado Museum
  • Cats and dogs welcome for a fee
Four Points Flex by Sheraton Madrid Atocha offers its guests a rooftop terrace, a vending machine, and an elevator. Public spaces have free WiFi. Parking is available for a fee.

This Madrid hostal is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (130 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with digital channels

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Four Points Flex by Sheraton Madrid Atocha.

Property is also known as

HS Madrid Centro Atocha

Hs Madrid Centro Atocha Madrid

easyHotel Madrid Centro Atocha

HS Madrid Centro Atocha Hostal

HS Madrid Centro Atocha Madrid

HS Madrid Centro Atocha Hostal Madrid

Four Points Flex by Sheraton Madrid Atocha Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 606 out of 1267 reviews
Rating 8 - Good. 387 out of 1267 reviews
Rating 6 - Okay. 183 out of 1267 reviews
Rating 4 - Poor. 59 out of 1267 reviews
Rating 2 - Terrible. 32 out of 1267 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Andrew

Stayed 1 night in Jan 2026

8/10 Good

Andrew

Stayed 2 nights in Jan 2026

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The ascetic no-frills format of this Marriott Bonvoy hotel fits right into the hip Atocha barrio vibe even if there is only water available in the lounge area. Staff were very good and well-informed. But when amenities are minimal it’s a frustration if one of them, like the television for example, doesn’t work!
Stayed 4 nights in Jan 2026

2/10 Terrible

Maria

Stayed 3 nights in Jan 2026

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Basic room amenities but clean modern, good for a few night, and very close to Aldi supermarket and metro station
Stayed 2 nights in Jan 2026

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Jan 2026

10/10 Excellent

Alex

Stayed 1 night in Jan 2026

8/10 Good

Viviana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything went smoothly, friendly staff at check in, room cleaning service daily although we were unsure if the bedding was actually changed but either way it was very tidy every time we came back!
Stayed 4 nights in Dec 2025

10/10 Excellent

iqbaljit

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2025

4/10 Poor

Mahmoud

It was under renovation, no fridge or safe in room. It should be recommended for one night or students. I didn’t like it. Thanks
Stayed 4 nights in Nov 2025

8/10 Good

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was a lot of renovation going on. If not for that ill give a 5 stars.
Stayed 2 nights in Nov 2025

10/10 Excellent

Shreekar, Natick

Stayed 1 night in Aug 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities
The room was clean and nice. The staff was amazing.
Stayed 1 night in Nov 2025

10/10 Excellent

Artur

Stayed 1 night in Oct 2025

8/10 Good

Estela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super nice staff at reception, specially the venezuelan guy. the hotel is remodeling, so that is a little inconvinient, but it was clean, nice and walking distance to good restaurantes and stores.
Stayed 1 night in Nov 2025

6/10 Okay

ANAND

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There is acute shortage of staff. One has to queue up at the reception for a simple query. Check-in and checkout procedures are cumbersome. The metro station nearby has been closed for a long time and will remain so. Bus service is inconvenient. Atocha railway station is far off.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and a great service and they all very nice people
Stayed 2 nights in Nov 2025

10/10 Excellent

Dayeris

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Nov 2025

10/10 Excellent

Renier

Stayed 1 night in Nov 2025

8/10 Good

Charlotte

Liked: Cleanliness, staff & service
The room was clean with comfortable beds. Very bare bones, but a good location and friendly staff.
Stayed 2 nights in Nov 2025

2/10 Terrible

Vesna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude and not helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Dayeris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and comfortable
Stayed 2 nights in Nov 2025

8/10 Good

Linda

It is a new place with many interesting innovations. I found it too small and missing some of the normal conveniences, like glasses in the bathroom or an extra pillow.
Stayed 1 night in Nov 2025

8/10 Good

Melannie

Travelled with partner
Liked: Staff & service, amenities
Thw hotel room we received leaked a great amount of water from every time we showered which was very unpleasant. On the other hand, the room was comfy.
Stayed 2 nights in Oct 2025