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Four Points Flex by Sheraton Madrid Atocha

2.0 star property

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Photo gallery for Four Points Flex by Sheraton Madrid Atocha

A modern building with a glass facade and a rooftop terrace with outdoor seating.
A modern building with a unique angular design, featuring a mix of glass and concrete facades.
A modern interior with a glass partition, a table with chairs, and a hanging coat rack.
A reception area with three counters labeled "bienvenue," a digital display, and a wall-mounted information board.
A blue-toned kitchen area with a coffee machine, shelves with food items, and a fruit bowl.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Mezquite 5B, Madrid, Madrid, 28045
  • Place, El Retiro Park
    ‪18 min walk‬
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪20 min walk‬
  • Place, Paseo del Prado
    ‪2 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

A modern room with a bed, a mounted TV, a wardrobe with a mirror, and a door.

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a bedside table, a nightstand, and a wall-mounted light fixture.

Standard Room, 2 Single Beds

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Terrace, City View

A hotel room with a bed, a nightstand, a lamp, and two framed pictures on the wall.

Standard Room, 1 Queen Bed, Terrace, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a nightstand, and two framed pictures on the wall.

Room, 1 Double Bed, Non Smoking

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed, Non Smoking

A hotel room with two beds, a TV, a small table, a trash bin, and a window with curtains.

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Four Points Flex by Sheraton Madrid Atocha

This smoke-free hotel features a rooftop terrace, self parking, and a microwave in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk and a vending machine are onsite.
Four Points Flex by Sheraton Madrid Atocha offers 230 accommodations with air conditioning. Beds feature down comforters. 27-inch flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Four Points Flex by Sheraton Madrid Atocha. During your stay, you'll be within walking distance of El Retiro Park. Features include free WiFi in public areas, plus a rooftop terrace and self parking (surcharge).
  • Free WiFi (speed: 50+ Mbps)
  • Self parking available for a fee
  • Amenities include locker space, a car charging station, and an elevator
  • Guests speak favorably about the clean accommodations and the proximity to public transportation
  • Just a 3-minute drive from El Retiro Park and a few minutes from Gran Via
  • Cats and dogs welcome for a fee
Four Points Flex by Sheraton Madrid Atocha offers its guests a rooftop terrace, a vending machine, and an elevator. Public spaces have free WiFi. Parking is available for a fee.

This Madrid hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (130 centimetre high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with digital channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Four Points Flex by Sheraton Madrid Atocha.

Property is also known as

HS Madrid Centro Atocha
Hs Madrid Centro Atocha Madrid
easyHotel Madrid Centro Atocha
HS Madrid Centro Atocha Hostal
HS Madrid Centro Atocha Madrid
HS Madrid Centro Atocha Hostal Madrid

Four Points Flex by Sheraton Madrid Atocha Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 628 out of 1303 reviews
Rating 8 - Good. 391 out of 1303 reviews
Rating 6 - Okay. 194 out of 1303 reviews
Rating 4 - Poor. 58 out of 1303 reviews
Rating 2 - Terrible. 32 out of 1303 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ireland

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Location and breakfast
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Monica M

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Delma

Liked: Cleanliness
It is a good place
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The place was very clean and in a great location. Check-in was easy and smooth. We would definitely stay here again.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was excellent. The area was awesome with local shops and the train and buses nearby. However, charging $13 breakfast fee for coffee and toast was a bit ridiculous.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very protectional and housekeeping too.
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

EDGAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean small room, good enough to have a good rest after a long walking day throughout the city. A walking distance to the museums and the train station.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good everything
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities
We’ve been staying in this property for our last 3 visits, it recently changed management and it got even better, super easy to get to the city centre with the metro line just 100mts away, shops and restaurants are also close by if you don’t want to go to the centre. Didn’t order the breakfast but it looked great. Would 100% stay here over and over.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Nelci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente hotel
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jianping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a good hotel with nice views.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was very lovely, the room was so clean and spacious, the only downside is that there are not many dining options available nearby, aside from that, it is a good location.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very clean and comfortable beds
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was a bit tight!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nayeli

The staff was very helpful with everything and the room was super clean. Would definitely stay there again.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Basic room amenities but clean modern, good for a few night, and very close to Aldi supermarket and metro station
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Dayeris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and comfortable
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean many restaurants and metro station is close to the hotel recommended
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a good location for its proximity to the metro and the Renfe train systems. Rooms are small for two people but for one, it’s plenty of space. My only negative comment is that there are no drawers or shelf space for your clothes if staying over 3 days, living out of your suitcase is a dislike for me.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Sowmya

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful, friendly staff
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. Breakfast could have had better selections. No complimentary coffee avaliable.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Charlotte

Liked: Cleanliness, staff & service
The room was clean with comfortable beds. Very bare bones, but a good location and friendly staff.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what needed, Clean, friendly staff, nearby restaurants across road in complex, nearby metro stop, We only needed the combined 10 journey metro pass for about 10 euros, plus the fee for the card.
Stayed 3 nights in Mar 2026