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El Viso Smart

3.5 star property

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Interior entrance
Deluxe Apartment, 2 Bedrooms, Kitchen, City View
Deluxe Apartment, 2 Bedrooms, Kitchen, City View | Living area
Front of property
Deluxe Apartment, 2 Bedrooms, Kitchen, City View | Private kitchen

Reviews

2.0 out of 10

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry
  • Breakfast available
  • Free WiFi
  • Restaurant

Explore the area

Map
Calle Lopez de Hoyos 60, Madrid, Madrid, 28002
  • Bernabéu Stadium
    ‪3 min drive‬
  • Prado Museum
    ‪5 min drive‬
  • El Retiro Park
    ‪7 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪11 min drive‬

Room options

View all photos for Deluxe Apartment, 2 Bedrooms, Kitchen, City View

Deluxe Apartment, 2 Bedrooms, Kitchen, City View | Living area

Deluxe Apartment, 2 Bedrooms, Kitchen, City View

  • 85 sq m
  • City view
  • Sleeps 7
  • 2 Double Beds, 1 Twin Sofa Bed and 1 Queen Sofa Bed

About this property

El Viso Smart

Family-friendly hotel with 4 restaurants connected to a shopping center in Madrid
Along with 4 restaurants, this smoke-free hotel has a nightclub and 2 bars/lounges. WiFi in public areas is free. Other amenities include 2 coffee shops/cafes, a conference center, and a business center. Housekeeping is available on request.
Guest accommodations at El Viso Smart offer irons/ironing boards and blackout drapes/curtains. These individually decorated and furnished accommodations include dining tables. Beds feature down comforters. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at El Viso Smart, you're connected to a shopping center and just a quick walk from Paseo de la Castellana. Features include free WiFi in public areas, plus 4 restaurants and 2 bars.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 4 restaurants, 2 coffee shops/cafes, and 2 bars/lounges
  • Self-serve breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and luggage storage
  • Just a 3-minute drive from Bernabéu Stadium and a few minutes from Thyssen-Bornemisza National Museum
  • Airport, shopping center, and theme park shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There are 4 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business center on site.

WiFi is free in public spaces. A nightclub, multilingual staff, and laundry facilities are also featured at the family-friendly El Viso Smart. An airport shuttle (available 24 hours), a theme park shuttle, and a bus station shuttle are available for a fee.

This 3.5-star Madrid hotel is smoke free.

For a fee, guests can enjoy self-serve breakfast daily from 6 AM to noon.
El Viso Smart has 4 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 20 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Onsite parking available only on request
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily self-serve breakfast available 6 AM to noon for a fee: EUR 9 for adults and EUR 9 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 restaurants

Things to do

  • Art gallery
  • Books
  • Designer stores
  • Nightclub
  • Shopping centre
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's books
  • Children's toys
  • Dining table
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Dining table
  • Refrigerator

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 10 days before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from June 28 2024 to June 27 2026 (dates subject to change).

Access methods

Host will greet you

Pets

  • Pets: EUR 9 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 12.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 300.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately EUR 9 for adults and EUR 9 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Nearby parking fee: EUR 20 per night (66 ft away)
  • Pet fee: EUR 9 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 PM and 4:00 AM
  • Housekeeping fee: EUR 50 per day
  • Crib (infant bed) fee: EUR 12.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property is professionally cleaned
El Viso Smart offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 10 days before arrival with check-in information. The host will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

El Viso Smart Apartment Madrid
El Viso Smart Apartment
El Viso Smart Madrid
El Viso Smart Hotel
El Viso Smart Madrid
El Viso Smart Hotel Madrid

El Viso Smart Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

E. Maionica, Miami, FL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no comments. Terrible host. Asking for cash-payment.
Stayed 2 nights in Dec 2017