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Eurostars Madrid Congress

4.0 star property

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Photo gallery for Eurostars Madrid Congress

Front of property
Lobby lounge
Premium bedding, memory-foam beds, minibar, in-room safe
Bar (on property)
Daily buffet breakfast for a fee

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Avenida de Barajas, 22, Alcobendas, Madrid, 28108
  • Place, Escuela Universitaria Real Madrid Universidad Europea
    ‪5 min walk‬
  • Place, Plaza Norte 2 Commercial Centre
    ‪14 min walk‬
  • Place, Centro Comercial La Vega
    ‪17 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Double or Twin Room

Premium bedding, memory-foam beds, minibar, in-room safe

Double or Twin Room

9.0 out of 10
Wonderful
(19 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Premium bedding, memory-foam beds, minibar, in-room safe

Single Room

9.0 out of 10
Wonderful
(8 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Premium bedding, memory-foam beds, minibar, in-room safe

Junior Suite

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

Premium bedding, memory-foam beds, minibar, in-room safe

Superior Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Premium bedding, memory-foam beds, minibar, in-room safe

Triple Room

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

Junior Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Superior Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Quadruple Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

Twin Room (with Sofa Bed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Eurostars Madrid Congress

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace, and self parking. Housekeeping is available on request.
Eurostars Madrid Congress offers 145 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Memory foam beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Eurostars Madrid Congress, you'll be within walking distance of Plaza Norte 2 Commercial Centre. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • 12 minutes by car from Bernabéu Stadium and 15 minutes from El Retiro Park
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 13993 square feet (1300 square meters) and includes conference space. A fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Eurostars Madrid Congress. Parking is available for a fee.

This 4-star Alcobendas hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Eurostars Madrid Congress has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 17.60 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,993 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 33.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 17.60 per night
  • Rollaway bed fee: EUR 33.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Madrid Norte
Rafaelhoteles Madrid Norte
Rafaelhoteles Madrid Norte Alcobendas
Rafaelhoteles Madrid Norte Hotel
Rafaelhoteles Madrid Norte Hotel Alcobendas
Eurostars Madrid Congress Hotel Alcobendas
Eurostars Madrid Congress Hotel
Eurostars Madrid Congress Alcobendas
Eurostars Madrid Congress
Eurostars Madrid Congress Hotel
Eurostars Madrid Congress Alcobendas
Eurostars Madrid Congress Hotel Alcobendas

Eurostars Madrid Congress Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 269 out of 480 reviews
Rating 8 - Good. 156 out of 480 reviews
Rating 6 - Okay. 33 out of 480 reviews
Rating 4 - Poor. 15 out of 480 reviews
Rating 2 - Terrible. 7 out of 480 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay close to airport
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Warm and friendly welcome: lovely breakfast : modern and spacious room.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Yusley

Clean room and friendly service
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Unai

Lovely stuff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

FELIPE

Liked: Cleanliness, staff & service, amenities
Excelente personal!.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

PATTY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for flight out of airport.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Bellina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable , clean
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good hotel
Stayed 1 night in Sep 2022
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place close to Madrid and close to airport.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were quite comfortable and quiet.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Thorsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you take a walk of approxamitely 2km, easy walk, you will find plenty food and shopping options.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Stephan

Liked: Amenities
Ok hotel for in transit traveling Not far from airport
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and room were very nice - clean and comfortable. I liked how the rooms were set up so you could clearly see out the big windows from the bed. Close to the airport and there are a number of restaurants within walking distance.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking outside is quite limited but the rest is fantastic.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Awilda

Liked: Amenities
Good service
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Horidel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

All is good in this hotel!!!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because it's close to family. The rooms are spacious and very comfortable. The breakfast buffet was good. The staff was very helpful with accommodating our needs and expectations.
Stayed 4 nights in Nov 2022
Verified

8/10 Good

Marco

Liked: Cleanliness, amenities, property conditions & facilities
The room was great. The location is not good if you are planning to visit Madrid centro.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Yesid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Corrected: They should be free parking and free breakfast. Look at.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Daniel

Liked: Staff & service, amenities
Clean hotel, friendly staff. One minus, not hot water for coffee or tea.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was perfect. Thank you so much
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze. Room is nice and clean. Bathroom is huge. They don’t have an iron in the room but I called the front desk and had it in a few minutes.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel!

Very nice hotel great amenities the only complaint is the shower water temperature kind of fluctuated from cool to hot even when you didn’t move the handle or adjust it
Stayed 1 night in Oct 2022