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Eurostars Madrid Congress

4.0 star property

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Photo gallery for Eurostars Madrid Congress

Front of property
Exterior
Bar (on property)
Daily buffet breakfast (EUR 14 per person)
Premium bedding, memory-foam beds, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Room service

Explore the area

View in a map
Avenida de Barajas, 22, Alcobendas, Madrid, 28108
  • Place, Plaza Norte 2 Commercial Centre
    ‪14 min walk‬
  • Place, IFEMA
    ‪7 min drive‬
  • Place, Real Madrid City
    ‪8 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪9 min drive‬

Room options

View all photos for Double or Twin Room

Premium bedding, memory-foam beds, minibar, in-room safe

Double or Twin Room

8.8 out of 10
Excellent
(14 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Premium bedding, memory-foam beds, minibar, in-room safe

Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Premium bedding, memory-foam beds, minibar, in-room safe

Junior Suite

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Premium bedding, memory-foam beds, minibar, in-room safe

Superior Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Premium bedding, memory-foam beds, minibar, in-room safe

Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Junior Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Superior Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Twin Room (with Sofa Bed)

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Express Madrid-Alcobendas by IHG
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, 951 reviews
The price is €69
includes taxes & fees
23 Nov - 24 Nov
Holiday Inn Express Madrid-Alcobendas by IHG

About this property

Eurostars Madrid Congress

Hotel in Alcobendas with a fitness center and a rooftop terrace
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace, and self parking. Housekeeping is available on request.
Eurostars Madrid Congress offers 145 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Memory foam beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Eurostars Madrid Congress, you'll be within walking distance of Plaza Norte 2 Commercial Centre. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Rest and Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • 12 minutes by car from Bernabéu Stadium and 15 minutes from El Retiro Park
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 13993 square feet (1300 square meters) and includes conference space. A fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Eurostars Madrid Congress. Parking is available for a fee.

This 4-star Alcobendas hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Rest and Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 17.60 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rest and Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,993 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 33.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 17.60 per night
  • Rollaway bed fee: EUR 33.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Madrid Norte
Rafaelhoteles Madrid Norte
Rafaelhoteles Madrid Norte Alcobendas
Rafaelhoteles Madrid Norte Hotel
Rafaelhoteles Madrid Norte Hotel Alcobendas
Eurostars Madrid Congress Hotel Alcobendas
Eurostars Madrid Congress Hotel
Eurostars Madrid Congress Alcobendas
Eurostars Madrid Congress
Eurostars Madrid Congress Hotel
Eurostars Madrid Congress Alcobendas
Eurostars Madrid Congress Hotel Alcobendas

Reviews

Eurostars Madrid Congress Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 232 out of 431 reviews
Rating 8 - Good. 147 out of 431 reviews
Rating 6 - Okay. 30 out of 431 reviews
Rating 4 - Poor. 15 out of 431 reviews
Rating 2 - Terrible. 7 out of 431 reviews

Reviews

10/10 Excellent

Bahar

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Peter

Liked: Staff & service, amenities
Restaurant was not open
Stayed 1 night in Jul 2025

10/10 Excellent

Juan Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Awilda

Liked: Amenities
Good service
Stayed 7 nights in Jul 2025

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze. Room is nice and clean. Bathroom is huge. They don’t have an iron in the room but I called the front desk and had it in a few minutes.
Stayed 1 night in Jul 2025

10/10 Excellent

Yesid

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Corrected: They should be free parking and free breakfast. Look at.
Stayed 2 nights in Jun 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Buen desayuno , cuarto espacioso y conveniente cerca de el aeropuerto
Stayed 1 night in Jun 2025

8/10 Good

Marco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great. The location is not good if you are planning to visit Madrid centro.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Warm and friendly welcome: lovely breakfast : modern and spacious room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alejandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was perfect. Thank you so much
Stayed 1 night in Jun 2025

10/10 Excellent

Mohammad Nasser

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Jana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel super limpio. La vista del cuarto espectacular y los atardeceres que se ven, son increíbles. No hay muchos sitios para cenar muy cerca, entonces hay que usar taxis o Ubers para moverse si deseas comer afuera.
Stayed 2 nights in May 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel which although not new is very modern. Friendly and helpful staff. We stayed on a public holiday so not all facilities were available. Rooms could do with USB charging points installing but that’s a minor detail as they were comfortable with modern furniture and decor. Our bed faced the window out of which we had an amazing view over the area with the mountains in the distance. Really enjoyed our stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el trato excelente la limpieza las habitaciones muy limpias y especial una aroma muy agradable
Stayed 3 nights in Apr 2025

10/10 Excellent

Conrad

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lucyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Ilia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Madeline

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Was told there was a shuttle to the airport when we checked in. When we came down, told there was not so had to pay for s Cab. Heat was too hot. Couldn’t turn it down. Kettle was broken so had to pay for coffee.
Stayed 1 night in Dec 2024

8/10 Good

Adil

Stayed 3 nights in Dec 2024

10/10 Excellent

Manuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking outside is quite limited but the rest is fantastic.
Stayed 4 nights in Dec 2024

8/10 Good

Elmarie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Well received during my business trip to Spain, was missing a coffee station in my room and arrived late all restaurants where closed
Stayed 5 nights in Oct 2024

8/10 Good

Jan

Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

PATTY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for flight out of airport.
Stayed 1 night in Sep 2024