Hostal América

2.0 star property

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Photo gallery for Hostal América

Terrace/patio
Lobby
Quintuple Room | Bathroom
Interior
Classic Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
C/ Hortaleza 19, Madrid, Madrid, 28004
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪8 min walk‬
  • Place, Plaza Mayor
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

Classic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

Single Room

7.8 out of 10
Good
(16 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Triple Room

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

Quadruple Room

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds
  • Free Wi-Fi

Quintuple Room

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds OR 2 Single Beds and 1 Large Single Bed
  • Free Wi-Fi

Similar properties

About this property

Hostal América

This hostal features a rooftop terrace, concierge services, and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a vending machine.
Hostal América offers 20 accommodations with safes and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Hostal América. During your stay, you're just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus a rooftop terrace and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Gran Via and 9 minutes by foot from Puerta del Sol
As a guest of Hostal América, you'll find a rooftop terrace, a vending machine, and tour/ticket assistance. Public spaces have free WiFi. Hostal América also features concierge services and an elevator.

Smoking is allowed in designated areas at this Madrid hostal.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LCD TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hostal América
Hostal América Hostel
Hostal América Hostel Madrid
Hostal America Hotel Madrid
Hostal America Madrid
Hostal América Madrid
América Madrid
Hostal América Hostal
Hostal América Madrid
Hostal América Hostal Madrid

Hostal América Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 171 out of 361 reviews
Rating 8 - Good. 109 out of 361 reviews
Rating 6 - Okay. 41 out of 361 reviews
Rating 4 - Poor. 27 out of 361 reviews
Rating 2 - Terrible. 13 out of 361 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Lawrence

Liked: Cleanliness, staff & service
Staff was very helpful and nice.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Suuk

Liked: Cleanliness, staff & service, property conditions & facilities
Room is big enough, shower is clean and nothing to complaint considering this cheap price!
Stayed 1 night in Mar 2026
Verified

6/10 Okay

travis

Liked: Cleanliness, staff & service
The location was within walking distance of everything we wanted
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

noeli

Liked: Cleanliness, amenities
Great location
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, walking distances in the downtown area.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect the room was very clean
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jorge F.

Liked: Cleanliness, property conditions & facilities
Close to all eating and entertainment areas
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

khalil

Liked: Amenities
This was the right place to stay
Stayed 3 nights in Nov 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasent stay. Price was fair considering it’s in a nice location.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean!!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Zoica

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't stay long enough to get into the details, but it's in a great location with many reasonably priced dining and shopping options all around.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is really well located, here you are basically in downtown Madrid.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is entered through a doorway then take the lift to 5th floor for the hotel rooms, reception and terrace. Small and basic with no frills but a good option for a budget hotel situated in the heart of the city just a gentle stroll down to Grand Via and on to Sol.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and wonderful rooftop views.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very well located and excellent service !

Great service, professional and discreet. Very well located, ideal for a 2 nights stay !
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
I plan on making Hostal America my new home away from home in Madrid. It's location is perfect, but it was how clean and neat and efficient it was that made my stay so great. I will absolutely return to the Hostal America.
Stayed 6 nights in Oct 2024
Verified

8/10 Good

Shahrokh

Small room but very conveniently located.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Jose

Liked: Staff & service, amenities, property conditions & facilities
Impeccable location and experience, the staff goes above and beyond, and the terrace is the cherry on top…. Oh yea shopping galore a steps away to the Gran Via! Will definitely be back!
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Jane

The staff listened to our concern about a smell in the room, which was addressed. It was clean. Not very spacious but suited our needs.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Daniel A

Liked: Cleanliness, staff & service
Disliked: Amenities
Yes
Stayed 1 night in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good value for a city centre location

It was on the fifth floor, but it does have an elevator. The room is small but adequate. Perfect for a short stay while in transit.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

francisco

Liked: Cleanliness, staff & service
Great location. Clean. A very good option when you travel alones or with your couple.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked everything
Stayed 3 nights in Sep 2025