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Single Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hostal Ballesta. During your stay, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus a round-trip airport shuttle (surcharge) and concierge services.

  • Free WiFi
  • Services include babysitting, free food shopping service and a concierge
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Gran Via and 8 minutes on foot from Puerta del Sol
  • Airport shuttle service available for a fee

Hostal Ballesta ratings based on 19 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hostal Ballesta

Everyone (3) Couples (4) Business (1) Family (2) Friends (3) Other (6)
2 out of 5
Die lage war perfekt aber das zimmer wie ein gefängnis .

Posted by on 22 Oct 2021

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Comment from Hotel Management

22 Oct 2021 by Hostal Ballesta

We're sorry for the inconvinience. El Ballesta is a hostel and complies with the required regulations. Sometimes guests treat us like a Hotel We are truly sorry for your discomfort. Cheers !

4 out of 5

Posted by , from Uster on 16 Sep 2021

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4 out of 5

Posted by on 2 Nov 2019

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Comment from Hotel Management

5 Nov 2019 by Patricia Carrasco, jefa de recepción.

Muchas gracias por su puntuación.

5 out of 5
Für diesen Preis ist es super. Sehr Zentral gelegen. Sauber. Klein und fein. Kommen gerne wieder

Posted by on 14 Feb 2019

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Comment from Hotel Management

16 Feb 2019 by Hostal Ballesta

Vielen herzlichen Dank! wir warten auf dich

4 out of 5

sehr gut

Das hotel befindet sich an einer super Lage gleich hinter dem Primark Gran Via und dem Zara, man ist in 2 min in der Shoppingstrasse. Die Hotel Angestellten sind sehr freundlich und die Zimmer sind sauber.

Posted by on 12 Apr 2016

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4 out of 5

Trés bon séjour

Très bon séjour. Hôtel confortable pour un court séjour, personnel accueillant, emplacement idéal pour visiter Madrid. Point faible : très mauvaise insonorisation d'une chambre à l'autre, on peut entendre tousser, se moucher l'autre locataire bruit jusqu'à minuit du voisin donc un peu pénible.

Posted by on 11 Jan 2016

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3 out of 5

Schoon maar gehorige hostal

Hostal was schoon, maar heel erg gehorig. Je kon je buren letterlijk horen praten. Wij konden hierdoor slecht slapen. Personeel was vriendelijk en behulpzaam.

Posted by on 26 Oct 2015

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5 out of 5

Geweldig voor citytrip

Hier een paar daagjes verbleven om Madrid te bezichtigen. We zaten heel dicht bij de gran via (hoofdstraat), waardoor we vrij makkelijk overal naartoe konden. Hotel ziet er netjes uit. Meeste personeel sprak goed Engels.

Posted by on 28 Aug 2015

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4 out of 5

Städte Trip

Insgesamt hat uns das Hostel sehr gut gefallen. Die Lage ist Top. Das einzige Manko ist, dass die Zimmer sehr Ringhörig sind, falls man laute Zimmernachbarn hat, hört man jedes Gespräch mit. Aber mir Ohrenstöpsfel funktioniert dies sehr gut ! ) )

Posted by on 21 Apr 2015

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4 out of 5

Top für Städte Reise

Kurz gesagt: sehr zufrieden! Sehr freundliches Personal, Zimmer sauber und angenehm mit top Wifi. Top Lage! Für einen Städte Trip schlicht perfekt!

Posted by on 10 Apr 2015

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Property Features

As a guest of Hostal Ballesta, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hostal Ballesta also features concierge services, complimentary newspapers in the lobby, and a complimentary food/drink shopping service. This Madrid hostal is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 4 levels
  • Childcare (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Madrid Principe Pio Station (2.1 km / 1.3 mi)
  • Metro station: Gran Via Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hostal Ballesta offers 35 air-conditioned accommodations with laptop-compatible safes and free toiletries. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Satellite channels
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer available
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Hostal Ballesta offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Guest will receive an email before arrival 48 hours
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ballesta Madrid
  • Hostal Ballesta
  • Hostal Ballesta Hostel
  • Hostal Ballesta Hostel Madrid
  • Hostal Ballesta Madrid
  • Hostal Ballesta Hotel Madrid
  • Hostal Ballesta Hotel Madrid
  • Hostal Ballesta Hostal
  • Hostal Ballesta Madrid
  • Hostal Ballesta Hostal Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.