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Hostal Ballesta

2.0 star property

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Photo gallery for Hostal Ballesta

Interior
Superior Double Room | Terrace/patio
Front of property
Interior
Staircase

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Calle Ballesta 5, Madrid, Madrid, 28004
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪7 min walk‬
  • Place, Plaza Mayor
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(49 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

9.2 out of 10
Wonderful
(20 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

9.6 out of 10
Exceptional
(14 reviews)
  • 17 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.6 out of 10
Excellent
(14 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hostal Ballesta

Hostal with a 24-hour front desk, a short walk to Gran Via
This smoke-free hostal features concierge services, a 24-hour front desk, and a free grocery shopping service. WiFi in public areas is free. Additionally, express check-in, express check-out, and free newspapers are onsite.
Hostal Ballesta offers 35 air-conditioned accommodations with laptop-compatible safes and complimentary toiletries. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hostal Ballesta. During your stay, you're just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus a roundtrip airport shuttle (surcharge) and concierge services.
  • Free WiFi
  • Services include babysitting, free grocery shopping service, and a concierge
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Gran Via and 8 minutes by foot from Puerta del Sol
  • Airport shuttle service available for a fee
As a guest of Hostal Ballesta, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hostal Ballesta also features concierge services, complimentary newspapers in the lobby, and a complimentary grocery shopping service.

This Madrid hostal is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hostal Ballesta offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ballesta Madrid
Hostal Ballesta
Hostal Ballesta Hostel
Hostal Ballesta Hostel Madrid
Hostal Ballesta Madrid
Hostal Ballesta Hotel Madrid
Hostal Ballesta Hotel Madrid
Hostal Ballesta Hostal
Hostal Ballesta Madrid
Hostal Ballesta Hostal Madrid

Reviews

Hostal Ballesta Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 553 out of 1009 reviews
Rating 8 - Good. 337 out of 1009 reviews
Rating 6 - Okay. 82 out of 1009 reviews
Rating 4 - Poor. 27 out of 1009 reviews
Rating 2 - Terrible. 10 out of 1009 reviews

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 4 nights in Jul 2025

8/10 Good

sandra e

Stayed 1 night in Jul 2025

10/10 Excellent

Lena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra läge, bra service, mysigt.
Stayed 1 night in Jul 2025

10/10 Excellent

Morena, San Diego

Stayed 2 nights in Jul 2025

6/10 Okay

Michelle Ann

Stayed 3 nights in Jul 2025

8/10 Good

martin

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jorge Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

2/10 Terrible

Craig

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location near Gran Via.
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect little hostal
Stayed 3 nights in Jul 2025

8/10 Good

Vincenzo

Stayed 3 nights in Jul 2025

10/10 Excellent

Ashley

Stayed 7 nights in Jun 2025

10/10 Excellent

Arnold

Liked: Cleanliness, amenities, property conditions & facilities
Location and cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

JAVIER, naguabo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent location, 2 blocks from La Gran Via, close to Sol. Laundromat, Breakfast place and Convenience store right outside the front door
Stayed 2 nights in Jun 2025

8/10 Good

Arben

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The "hostal" was nice and clean. Its location is superb. The surrounding area is a bit noisy, but the main problem with the noise is the poor acoustic isolation of the rooms. You could hear the conversation in a normal voice from the next room. For two nights, we could hardly sleep as our next-door neighbours had a baby who wouldn't stop crying.
Stayed 6 nights in Jun 2025

8/10 Good

Mariella

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff.
Stayed 3 nights in Jun 2025

8/10 Good

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Tomas

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room for solo traveler , close to everything , very clean room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was worried when I got there, the street was extremely noisy at night , when I got in the room, I was pleasantly surprised by a renovated, spacious and totally quiet room
Stayed 2 nights in May 2025

8/10 Good

Rafi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Santiago

Liked: Property conditions & facilities
Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Abdul, Granger

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As advertised
Stayed 3 nights in Jun 2025

10/10 Excellent

Liqian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, walking distances to many tourist attractions
Stayed 3 nights in Jun 2025