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Hostal Ballesta

2.0 star property

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Photo gallery for Hostal Ballesta

Superior Double Room | Terrace/patio
Interior
Front of property
Flat-screen TV
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Ballesta 5, Madrid, Madrid, 28004
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪7 min walk‬
  • Place, Plaza Mayor
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(56 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(28 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

9.6 out of 10
Exceptional
(14 reviews)
  • 17 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.6 out of 10
Excellent
(15 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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Exterior
Hostal Veracruz
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
4.2 out of 5, Very good, 536 reviews
The price is €265
includes taxes & fees
22 Apr - 23 Apr
Hostal Veracruz

About this property

Hostal Ballesta

This smoke-free hostal features concierge services, a 24-hour front desk, and a free grocery shopping service. WiFi in public areas is free. Additionally, express check-in, express check-out, and free newspapers are onsite.
Hostal Ballesta offers 35 air-conditioned accommodations with laptop-compatible safes and complimentary toiletries. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hostal Ballesta. During your stay, you're just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus a roundtrip airport shuttle (surcharge) and concierge services.
  • Free WiFi
  • Services include babysitting, free grocery shopping service, and a concierge
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Gran Via and 8 minutes by foot from Puerta del Sol
  • Airport shuttle service available for a fee
As a guest of Hostal Ballesta, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hostal Ballesta also features concierge services, complimentary newspapers in the lobby, and a complimentary grocery shopping service.

This Madrid hostal is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hostal Ballesta offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ballesta Madrid
Hostal Ballesta
Hostal Ballesta Hostel
Hostal Ballesta Hostel Madrid
Hostal Ballesta Madrid
Hostal Ballesta Hotel Madrid
Hostal Ballesta Hotel Madrid
Hostal Ballesta Hostal
Hostal Ballesta Madrid
Hostal Ballesta Hostal Madrid

Hostal Ballesta Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 578 out of 1000 reviews
Rating 8 - Good. 297 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Tout impeccable
Stayed 3 nights in Dec 2025

10/10 Excellent

JOSE A G

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Excelent
Stayed 4 nights in Dec 2025

8/10 Good

Eleonora

Stayed 3 nights in Nov 2025

10/10 Excellent

ROBERTO EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast service
Stayed 3 nights in Dec 2025

10/10 Excellent

Ariam

Liked: Cleanliness, amenities, property conditions & facilities
Its my second time here, now with renewed room. The staff is kind and ready to help you. Location is everything when you stays in big cities and Ballesta is at the right place. Thanks again guys.
Stayed 2 nights in Nov 2025

10/10 Excellent

Borys, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, clean rooms, nice staff.
Stayed 1 night in Dec 2025

8/10 Good

Vivian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
24 hr front desk, very clean accommodations, tiny shower, pillows could be softer (but I’m very picky about that). Overall wonderful stay. Great location!!
Stayed 1 night in Dec 2025

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, amenities
The hotel and room was very clean and comfortable. There was a nice lobby to enjoy. The staff was friendly and helpful.
Stayed 4 nights in Nov 2025

8/10 Good

Ayleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene muy buena ubicación, las facilidades muy limpias.
Stayed 5 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Great location. Room more than satisfactory.
Stayed 2 nights in Dec 2025

10/10 Excellent

Maranyeliz

Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities
Sim muito bom recomendo estarei outras vezes. Tudo muito limpo e oeganizado.
Stayed 2 nights in Nov 2025

4/10 Poor

Esteban

Business traveller
Liked: Cleanliness
Disliked: Amenities
Room and neighborhood
Stayed 4 nights in Nov 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was small but clean. Bed was comfortable enough. If you just need a place to sleep or rest while touring, this place is good for the price.
Stayed 4 nights in Nov 2025

8/10 Good

Francisco

Stayed 2 nights in Nov 2025

6/10 Okay

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Nov 2025

10/10 Excellent

Nguyen

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Good luggage storage.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marie-Pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La chambre a été rénovée, le personnel est vraiment sympathique et ils y a un ascenseur. Je reviendrai définitivement...
Stayed 2 nights in Nov 2025

8/10 Good

Maria Lorena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien ubicada, las camas muy comodas.
Stayed 1 night in Nov 2025

10/10 Excellent

Ady

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious, great service from the staff. One of the best hostels experiences in Madrid so far. Highly recommended.
Stayed 2 nights in Nov 2025

4/10 Poor

Olga

Disliked: Amenities, property conditions & facilities
Very basic rooms. Good attention but the vibe was just not there. The street Ballesta isn’t the best, either. Very minimal amenities.
Stayed 2 nights in Nov 2025

8/10 Good

Ineabelle

Liked: Cleanliness, staff & service, amenities
The room was very good but the pillows were very hard….
Stayed 2 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Very pleasant helpful staff and lovely room
Stayed 1 night in Oct 2025

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Conviniant location
Stayed 4 nights in Oct 2025

8/10 Good

Pei, Seattle

Stayed 5 nights in Oct 2025