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Hostal Ballesta

2.0 star property

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Photo gallery for Hostal Ballesta

Superior Double Room | Terrace/patio
Front of property
Interior
Interior
Flat-screen TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Ballesta 5, Madrid, Madrid, 28004
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Plaza de Callao
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪7 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(55 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(27 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

9.6 out of 10
Exceptional
(14 reviews)
  • 17 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Front of property
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  • Air-conditioning
  • Housekeeping
  • Extra beds/cots
4.3 out of 5, Excellent, 940 reviews
The price is €82
includes taxes & fees
8 Feb - 9 Feb
Hostal Hispano Gran Vía

About this property

Hostal Ballesta

Hostal in Madrid, 3-minute walk to Gran Via
This smoke-free hostal features concierge services, a 24-hour front desk, and a free grocery shopping service. WiFi in public areas is free. Additionally, express check-in, express check-out, and free newspapers are onsite.
Hostal Ballesta offers 35 air-conditioned accommodations with laptop-compatible safes and complimentary toiletries. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hostal Ballesta. During your stay, you're just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus a roundtrip airport shuttle (surcharge) and concierge services.
  • Free WiFi
  • Services include babysitting, free grocery shopping service, and a concierge
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Gran Via and 8 minutes by foot from Puerta del Sol
  • Airport shuttle service available for a fee
As a guest of Hostal Ballesta, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hostal Ballesta also features concierge services, complimentary newspapers in the lobby, and a complimentary grocery shopping service.

This Madrid hostal is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hostal Ballesta offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ballesta Madrid
Hostal Ballesta
Hostal Ballesta Hostel
Hostal Ballesta Hostel Madrid
Hostal Ballesta Madrid
Hostal Ballesta Hotel Madrid
Hostal Ballesta Hotel Madrid
Hostal Ballesta Hostal
Hostal Ballesta Madrid
Hostal Ballesta Hostal Madrid

Hostal Ballesta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1002 reviews
Rating 8 - Good. 306 out of 1002 reviews
Rating 6 - Okay. 82 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Marie-Pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La chambre a été rénovée, le personnel est vraiment sympathique et ils y a un ascenseur. Je reviendrai définitivement...
Stayed 2 nights in Nov 2025

8/10 Good

Maria Lorena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien ubicada, las camas muy comodas.
Stayed 1 night in Nov 2025

10/10 Excellent

Ady

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious, great service from the staff. One of the best hostels experiences in Madrid so far. Highly recommended.
Stayed 2 nights in Nov 2025

4/10 Poor

Olga

Disliked: Amenities, property conditions & facilities
Very basic rooms. Good attention but the vibe was just not there. The street Ballesta isn’t the best, either. Very minimal amenities.
Stayed 2 nights in Nov 2025

8/10 Good

Ineabelle

Liked: Cleanliness, staff & service, amenities
The room was very good but the pillows were very hard….
Stayed 2 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Very pleasant helpful staff and lovely room
Stayed 1 night in Oct 2025

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Conviniant location
Stayed 4 nights in Oct 2025

8/10 Good

Pei, Seattle

Stayed 5 nights in Oct 2025

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La habitación muy limpia, la atención del personal excelente
Stayed 3 nights in Oct 2025

2/10 Terrible

rosalind

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Location decent but thin walls and thought standard room would have window. Avoid inside facing room. Tired furnishings.
Stayed 2 nights in Oct 2025

10/10 Excellent

Garden

Stayed 5 nights in Oct 2025

10/10 Excellent

Reinier, NORTH LAUDERDALE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, friendly and helpful staff
Stayed 3 nights in Oct 2025

6/10 Okay

Karen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Katherine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Cute place & room with a balcony but noisy. We could hear people talking in the rooms next to us and even down the hall. Thin walls I guess were thin and the most uncomfortable bed. No coffee with sugar for you either. It was a cool shoulder situation as far as even asking for sugar which you have to pay for the coffee so.
Stayed 1 night in Oct 2025

4/10 Poor

Agneta

Liked: Cleanliness
Disliked: Staff & service
They gave us a room with no bathroom door, they were renovating the room they said when we complained and asked for another. They barely spoke any English at all and were just very unfriendly. We didn’t get another room because, we would have to pack up, put our bags in storage and hope for something to come up. Our pre booked Prado tickets made that impossible. It was an expensive room. Also, our “window” looked out onto a shaft!
Stayed 3 nights in Sep 2025

10/10 Excellent

Nora

Travelled with family
Liked: Amenities
Boutique type hotel Very convenient to restaurants and shopping
Stayed 3 nights in Oct 2025

6/10 Okay

Sandra, Palo Cedro

Travelled with family
Liked: Cleanliness, staff & service
scary place to stay. no good restaurants within walking distance.
Stayed 1 night in Oct 2025

4/10 Poor

Shirley

Stayed 2 nights in Oct 2025

6/10 Okay

Katherine

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We could hear the people in the rooms next to us. So not a quiet restful sleep. A little noise from outside as well. But we live in the countryside and we’re not used to the city noise. This may not be an issue for everyone. I’d choose another location next time for those reasons & the uncomfortable bed. But what a cool balcony & the bathtub in the bathroom was nice as well. There was no sugar for the coffee I paid for in the lobby, I asked. The location is very close to several major shopping districts and good restaurants.
Stayed 1 night in Oct 2025

8/10 Good

Lizza

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staffs
Stayed 4 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Grand Via and Sol Metro station. Good food options nearby. Spotlessly clean.
Stayed 6 nights in Oct 2025

8/10 Good

Roualeyn, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 5 nights in Oct 2025

6/10 Okay

Sundeep

Travelled with partner
We got the worst room in the building, lowest floor with no balcony view to street, view was to back alley. Mediocre property.
Stayed 3 nights in Oct 2025

10/10 Excellent

Marijuly, Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Gran Via. 24 hour reception was a big plus. Safe place to stay. Environment was quiet and we did not experience noise at night.
Stayed 3 nights in Oct 2025