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Hostal Castilla II - Puerta del Sol

2.0 star property

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Photo gallery for Hostal Castilla II - Puerta del Sol

Property entrance
Property entrance
Property entrance
Property entrance
Double Room, 2 Single Beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Calle del Marques Viudo de Pontejos, 2, Madrid, Madrid, 28012
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Single Room

A small, clean room with a bed, a desk, and a TV.

Single Room

8.8 out of 10
Excellent
(19 reviews)
  • City view
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed

A modern bedroom with a large bed, bedside tables, a desk, and a chair.

Double Room, 1 Double Bed

8.6 out of 10
Excellent
(34 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Single Beds

A hotel room with two beds, a flat-screen TV mounted on the wall, and a chair.

Double Room, 2 Single Beds

7.8 out of 10
Good
(16 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Economy Double Room

Egyptian cotton sheets, in-room safe, individually furnished, desk

Economy Double Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hostal Castilla II - Puerta del Sol

This smoke-free hostal features a microwave in a common area, concierge services, and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, multilingual staff assistance, and a vending machine are onsite.
Hostal Castilla II - Puerta del Sol offers 23 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets. 22-inch LED televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Hostal Castilla II - Puerta del Sol. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Puerta del Sol. Features include free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Puerta del Sol and 4 minutes by foot from Plaza Mayor
As a guest of Hostal Castilla II - Puerta del Sol, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Hostal Castilla II - Puerta del Sol also features concierge services, express check-out, and an elevator. You'll have access to the health club at a partner property.

This Madrid hostal is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 8:00 AM to 1:00 PM and on weekends from 9:00 AM to 1:00 PM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 28 per day; reservations required; discounts available
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee 8:00 AM to 1:00 PM on weekdays and 9:00 AM to 1:00 PM on weekends; EUR 10 to 14 for adults and EUR 10 to 14 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • Lift

More

  • 2 buildings
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 22-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 1:00 AM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests are recommended to download the property's +34646741535 mobile app before check-in
This property enforces quiet hours from 11:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 10 to 14 for adults, and EUR 10 to 14 for children
  • Nearby parking fee: EUR 28 per day (1640 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 9:00 AM - 1:00 AM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's +34646741535 mobile app before check-in. At the property, quiet hours are enforced between 11:00 PM and 9:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hostal Castilla II
Hostal Castilla II Hostel
Hostal Castilla II Hostel Madrid
Hostal Castilla II Madrid
Hostal Castilla Ii Hotel Madrid
Castilla II Madrid
Castilla II

Hostal Castilla II - Puerta del Sol Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 467 out of 1003 reviews
Rating 8 - Good. 317 out of 1003 reviews
Rating 6 - Okay. 129 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 43 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for visiting Madrid
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Martin

Liked: Cleanliness, staff & service
Very simple , just a place to sleep and take a shower in the Madrid City center .
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
Nice location ,clean rooms
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Maite

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gesselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Location to visit Madrid.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Anant

Rooms are too small. Rest locally and ambience is excellent
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ariamna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Annemarie

Liked: Cleanliness, property conditions & facilities
Beds comfortable and exceptionally clean room serviced every day superb location and able to keep bags in locker room before and after check in
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

ZHI-XIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very quiet at the property.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jorge Alan

Liked: Cleanliness, amenities, property conditions & facilities
todo excelente
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Andreina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025
Verified

10/10 Excellent

Alvin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place, very clean
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Ariel E.

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, nice and clean rooms, extremely great location.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very central - great location.
Stayed 3 nights in May 2025
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Marilyn

Liked: Cleanliness
Room was basic but very clean. The beds were very comfortable and we slept well. The shower was great. And we were surprised that our room was straightened every day with fresh towels on the bathroom.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Porntip

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for first time visitor. Close to lots of attraction areas.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ute

Liked: Cleanliness, amenities, property conditions & facilities
location!! Cleanliness of the room. Very friendly staff. Access through ramp and elevator.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

KHALID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found it very central Friendly helpful staff Clean prperty
Stayed 2 nights in Oct 2025
Verified

8/10 Good

jiamie

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning is not cold not, open the window so the air will circulate inside the room. Outside is noisy you can hear all the sound from inside your room. Breakfast is good.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located , close to restaurants and monuments, clean and friendly staff
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

KHALID

Liked: Cleanliness, staff & service, amenities
Quick check in Friendly staff Clean room and bathroom I was on ground floor this time and was noisy in the morning It’s quite centrally located
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Rochelle

Liked: Cleanliness, property conditions & facilities
Room nice and clean, staff are nice and helpful. Bathroom needs more hooks or place to put stuff. You caneasily hear noise from other room.
Stayed 4 nights in Jan 2026