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Hostal El Carmen

2.0 star property

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Photo gallery for Hostal El Carmen

Minibar, in-room safe, soundproofing, free WiFi
Hallway
City view
Flat-screen TV
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
Calle Gran Vía 44, Piso 4 Derecha, Madrid, Madrid, 28013
  • Place, Plaza de Callao
    ‪1 min walk‬
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Double Room, 2 Single Beds

Double Room, 2 Single Beds

Double Room, 2 Single Beds

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Minibar, in-room safe, soundproofing, free WiFi

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, 2 Single Beds, City View

Double Room, 2 Single Beds, City View

Double Room, 2 Single Beds, City View

  • City view
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Double Bed

Minibar, in-room safe, soundproofing, free WiFi

Double Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

  • 16 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Triple Room, City View

Minibar, in-room safe, soundproofing, free WiFi

Triple Room, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 16 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Similar properties

Restaurant
Smartr Madrid Gran Vía 47
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
3.7 out of 5, Good, 502 reviews
The price is €75
includes taxes & fees
19 Feb - 20 Feb
Smartr Madrid Gran Vía 47

About this property

Hostal El Carmen

Hostal with a restaurant, steps from Gran Via
This hostal features a restaurant, a 24-hour front desk, and a front-desk safe. WiFi in public areas is free. Limited housekeeping is available.
Hostal El Carmen offers 12 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on a limited basis.

During your stay at Hostal El Carmen, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy international cuisine while dining at Sky 44
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front-desk safe and an elevator
  • Steps from Gran Via and 6 minutes by foot from Puerta del Sol
There's a restaurant on site. WiFi is free in public spaces. Hostal El Carmen also features a front-desk safe and an elevator.

Smoking is allowed in designated areas at this Madrid hostal.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 8:00 AM to 11:00 AM and on weekends from 8:30 AM to 11:30 AM.
Sky 44 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:30 AM to 11:30 AM on weekends; EUR 7.50 for adults and EUR 7.50 for children
  • A restaurant

Restaurants on site

  • Sky 44

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (limited availability)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The check-in location differs from the property location; go to: [7th floor]
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 7.5 for adults and EUR 7.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to 7th floor
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Luggage storage is available for a surcharge.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hostal El Carmen Hostel Madrid
Hostal El Carmen Madrid
Hostal El Carmen Hostel
Hostal El Carmen Hostal
Hostal El Carmen Madrid
Hostal El Carmen Hostal Madrid

Hostal El Carmen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 25 out of 70 reviews
Rating 8 - Good. 30 out of 70 reviews
Rating 6 - Okay. 9 out of 70 reviews
Rating 4 - Poor. 2 out of 70 reviews
Rating 2 - Terrible. 4 out of 70 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities
Excelente ubicación
Stayed 1 night in Nov 2025

8/10 Good

Roberto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was walkable
Stayed 2 nights in Sep 2025

2/10 Terrible

Hamdija

Travelled with group
Disliked: Amenities, property conditions & facilities
Came into our room and our AC did not work. I go up to the front desk and ask for someone to check it out and he said there will be someone later that will come through. No one came at all and it was 95 degrees outside with no AC. Then i went up the next day and asked once again and he comes down to our room and says he turned it on and it was never turned on at all. Most useless workers Ive ever seen in my life especially after asking twice. I would not book here in the middle of the summer because your AC might not work!
Stayed 3 nights in Jun 2025

8/10 Good

Saiqa Anne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT location, small space, 100% as expected

Pretty good, great location, small space, but as expected
Stayed 5 nights in May 2025

4/10 Poor

rafael

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Juliet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es perfecto y céntrico!!! No es muy lujoso pero para el precio está ideal. La habitación y el Baño estaban limpios!
Stayed 1 night in Jul 2023

8/10 Good

Bobby, New York City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location, but the buildings elevator was not working. There is also not "front desk" at the ground floor you have to go to the 7th floor for that and the hotel carmen is in the 4th floor.
Stayed 3 nights in Nov 2019

8/10 Good

Bobby

Liked: Cleanliness, staff & service
The location was great and the room was good but nothing spectacular. The elevator to the 4th floor wasn’t working so I had to take it to the 5th floor and walk down a flight. The check in was on a different floor. The bed and room were ok and the shower was manageable.
Stayed 1 night in Nov 2019

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

9 out of 10 for a hostel.

Very good for a hostel. The reception staff could improve a little bit their customer service skills, but great overall
Stayed 2 nights in Oct 2019

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

Great location!! very clean and easy to check in!!
Stayed 1 night in Jul 2019

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 1 night in Jun 2019

8/10 Good

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GRAN VIA

IT WAS GREAT THE LOCATION WAS PERFECT
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Staff was apparently trained to lie to customer No air conditioning at hotel and they continued to say they would come right up to room to turn it on Well we checked out and no air.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Great location

Great location next to metro station and in heart of city. Most attractions are walkable and staff are friendly but mainly speak Spanish. Room was very comfortable and fridge in room was very useful. Would recommend staying here.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities
ótima localização, apartamento impecável
Stayed 2 nights in Oct 2025

10/10 Excellent

Ana Flávia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Ednéia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ROBO

Un “hostal que te cobra (8) OCHO EUROS por guardar la maleta de equipaje por 1 hora. El check-out es a las 11 y quisimos bajar a tomar una café, comprendiendo la hora de salida lo hicimos correcto y salimos; cuando quisimos dejar la maleta se nos cobro (8) OCHO EUROS. Y como último detalle NO dan factura de esto y solo debe ser en efectivo. El robo se cuenta solo.
Stayed 1 night in Feb 2025

10/10 Excellent

Luis mario

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Oct 2024

6/10 Okay

yohosy

Liked: Amenities
Good location
Stayed 3 nights in Jun 2024

6/10 Okay

Damien

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Lo único malo es el elevador, es pequeño, lento y viejo. Subimos a pie 7 pisos para check in, mismo que bajamos. Optamos por que subiera uno de nosotros con todas las maletas, el resto por la escalera. Muchos con el mismo problema. Luego una noche se metieron dos vagabundos a dormir en la escalera, no se querían mover. Avisamos para que los sacaran.
Stayed 2 nights in Nov 2023

8/10 Good

Narda Elena

Stayed 2 nights in Sep 2023