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Hostal El Carmen

2.0 star property

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Photo gallery for Hostal El Carmen

Minibar, in-room safe, soundproofing, free WiFi
Interior
Hallway
Flat-screen TV
Triple Room, City View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
Calle Gran Vía 44, Piso 4 Derecha, Madrid, Madrid, 28013
  • Place, Plaza de Callao
    ‪1 min walk‬
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Double Room, 2 Single Beds

Double Room, 2 Single Beds

Double Room, 2 Single Beds

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Minibar, in-room safe, soundproofing, free WiFi

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Single Beds, City View

Double Room, 2 Single Beds, City View

Double Room, 2 Single Beds, City View

  • City view
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed

Minibar, in-room safe, soundproofing, free WiFi

Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

  • 16 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, City View

Minibar, in-room safe, soundproofing, free WiFi

Triple Room, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 16 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

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About this property

Hostal El Carmen

This hostal features a restaurant, a 24-hour front desk, and a front-desk safe. WiFi in public areas is free. Limited housekeeping is available.
Hostal El Carmen offers 12 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on a limited basis.

During your stay at Hostal El Carmen, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy international cuisine while dining at Sky 44
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front-desk safe and an elevator
  • Steps from Gran Via and 6 minutes by foot from Puerta del Sol
There's a restaurant on site. WiFi is free in public spaces. Hostal El Carmen also features a front-desk safe and an elevator.

Smoking is allowed in designated areas at this Madrid hostal.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 8:00 AM to 11:00 AM and on weekends from 8:30 AM to 11:30 AM.
Sky 44 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:30 AM to 11:30 AM on weekends; EUR 7.50 for adults and EUR 7.50 for children
  • A restaurant

Restaurants on site

  • Sky 44

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (limited availability)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The check-in location differs from the property location; go to: [7th floor]
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 7.5 for adults and EUR 7.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to 7th floor
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Luggage storage is available for a surcharge.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hostal El Carmen Hostel Madrid
Hostal El Carmen Madrid
Hostal El Carmen Hostel
Hostal El Carmen Hostal
Hostal El Carmen Madrid
Hostal El Carmen Hostal Madrid

Hostal El Carmen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 26 out of 78 reviews
Rating 8 - Good. 37 out of 78 reviews
Rating 6 - Okay. 9 out of 78 reviews
Rating 4 - Poor. 2 out of 78 reviews
Rating 2 - Terrible. 4 out of 78 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Lourdes Tantas

Liked: Cleanliness, amenities, property conditions & facilities
pros: clean and spotless room, friendly staff, good area. cons: as people mentioned you can hear voices from the neighbor, small room, simple breakfast, they don't answer the phone.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Saiqa Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT location, small space, 100% as expected

Pretty good, great location, small space, but as expected
Stayed 5 nights in May 2025
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was walkable
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

yohosy

Liked: Amenities
Good location
Stayed 3 nights in Jun 2024
Verified

2/10 Terrible

Hamdija

Disliked: Amenities, property conditions & facilities
Came into our room and our AC did not work. I go up to the front desk and ask for someone to check it out and he said there will be someone later that will come through. No one came at all and it was 95 degrees outside with no AC. Then i went up the next day and asked once again and he comes down to our room and says he turned it on and it was never turned on at all. Most useless workers Ive ever seen in my life especially after asking twice. I would not book here in the middle of the summer because your AC might not work!
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
No início assusta um pouco, pois o prédio é antigo, está em reforma e não tem uma boa aparência quando entra, mas a parte dos quartos é moderna e limpa, o quarto é pequeno mas bem completo, confortável, as janelas vedam bastante o som, mas nã 100% pois a via é muito movimentada. Ótima localização, fizemos tudo a pé. O café da manhã é bem gostoso e tem várias opções, tem uma vista linda. Recomendo.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, en plena gran Via
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities
Quarto muito bom! Localização EXCELENTE!!
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

María Isabel

Liked: Staff & service
Disliked: Cleanliness
La habitación estaba sucia, había botellas de agua vacías detrás de la puerta y olía raro. El personal de recepción estupendo.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities
Excelente ubicación
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities
ótima localização, apartamento impecável
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ROBO

Un “hostal que te cobra (8) OCHO EUROS por guardar la maleta de equipaje por 1 hora. El check-out es a las 11 y quisimos bajar a tomar una café, comprendiendo la hora de salida lo hicimos correcto y salimos; cuando quisimos dejar la maleta se nos cobro (8) OCHO EUROS. Y como último detalle NO dan factura de esto y solo debe ser en efectivo. El robo se cuenta solo.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Luis mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Lo único malo es el elevador, es pequeño, lento y viejo. Subimos a pie 7 pisos para check in, mismo que bajamos. Optamos por que subiera uno de nosotros con todas las maletas, el resto por la escalera. Muchos con el mismo problema. Luego una noche se metieron dos vagabundos a dormir en la escalera, no se querían mover. Avisamos para que los sacaran.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es perfecto y céntrico!!! No es muy lujoso pero para el precio está ideal. La habitación y el Baño estaban limpios!
Stayed 1 night in Jul 2023
Verified

8/10 Good

Merlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo el Wifi si muy malo no hay señal en las habitaciones por lo demás todos bien
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicacion, queda cerca todo.
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

Alessio

Hotel in posizione centrale e comodissima per visitare la città. Camere molto piccole ma funzionali, bagno altrettanto piccolo ma pratico. Le camere sono rumorosissime, senza nessun tipo di insonorizzazione. Durante il ns. soggiorno stavano imbiancando alcune stanze e le parti comuni. I lavori venivano eseguiti fino a tarda notte e a causa della mancata insonorizzazione è stato difficile riposare.
Stayed 4 nights in Aug 2022
Verified

8/10 Good

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo unico que no me gustó es que no ponían papel higiénico, tuvimos que comprar en tienda
Stayed 4 nights in May 2022
Verified

6/10 Okay

Jose Dario

Liked: Cleanliness
Las habitaciones. Muy limpia.. excelente.. Malos los ascensores mal olor en la recepción muy complicado.
Stayed 4 nights in May 2022
Verified

10/10 Excellent

hector sastre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy comodo y limpio
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

maria giovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lo recomiendo, todo excelente.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Issy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent lugar, limpio y tranquilo en pleno centro cerca de todo
Stayed 3 nights in Feb 2020
Verified

6/10 Okay

Juan

Liked: Staff & service
Habitaciones bastante modernas con limpieza justita, es un gran inconveniente que llegues a la habitación y lo primero que veas son unos buenos lamparones marrones en las colchas de las camas, luego las sábanas estaban limpias, eso sí, el apartamento estaba bastante chulo y la habitación estaba bien en amplitud y también en insonorización con la calle, aunque estando en pleno centro siempre se escucha algo como es lógico, en general no está mal, pero con cosas a mejorar como las que comento... Los espacios comunes ya es otro cantar, las escaleras y el ascensor dan pena verlos, por viejos "que es lo de menos" y por sucios sobre todo. No han limpiado la escalera en los 4 días de estancia, los escalones llenos de churretones y parece que no importa a nadie, eso muy, muy mal.
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

Estela

Disliked: Cleanliness, property conditions & facilities, room comfort

Solo merece la pena por la ubicación

La habitación sucia. El wc sucio y con un horrible olor a cañerías que inundaba toda la habitación. Cuando lo dijimos en recepción nos dijeron que teníamos que haber avisado antes para decirle ellos al de mantenimiento. Y POR QUE NO en el momento de nuestra queja?? No entendimos la respuesta. La escalera de acceso al hostal el carmen SUPER sucia. El ascensor, solo hay uno para un montón de hostales en el mismo portal y la terraza Sky44, super lento y os podéis imaginar que super transitado. Con lo cual bajábamos y subíamos por la escalera. En fin, horrible Eso sí, muy bien situado.
Stayed 3 nights in Dec 2019