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Hostal Los Arcos

2.5 star property

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Photo gallery for Hostal Los Arcos

Interior
Exterior
Exterior
Free WiFi, bed sheets
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Calle del Marqués Viudo de Pontejos, 3,, Piso 2, Madrid, Madrid, 28012
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪24 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room

Free WiFi, bed sheets

Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room (Extra Bed)

Free WiFi, bed sheets

Double or Twin Room (Extra Bed)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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Staircase
Adventure Hostel Madrid Gran vía
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  • Air-conditioning
  • Breakfast available
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About this property

Hostal Los Arcos

This smoke-free hostal features free WiFi in public areas.
Hostal Los Arcos offers 15 accommodations with ceiling fans. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads.
During your stay at Hostal Los Arcos, you're just a quick walk from Puerta del Sol. Features include free WiFi in public areas.
  • Free WiFi
  • Steps from Puerta del Sol and 4 minutes by foot from Plaza Mayor
Public spaces have free WiFi.

This Madrid hostal is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Ceiling fan
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hostal Los Arcos Hostal
Hostal Los Arcos Madrid
Hostal Los Arcos Hostal Madrid

Hostal Los Arcos Reviews

Reviews

6.6
Rating 10 - Excellent. 36 out of 131 reviews
Rating 8 - Good. 28 out of 131 reviews
Rating 6 - Okay. 26 out of 131 reviews
Rating 4 - Poor. 18 out of 131 reviews
Rating 2 - Terrible. 23 out of 131 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

HITESH

No lift so no good if you have heavy luggage or health problems. No Kettle etc and bath very very small. Reception is not managed and no English language!
Stayed 4 nights in Sep 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up!

Me quedé una noche. Llegué a las 2, salí a las 11am. Fue una habitación básico, limpio, bien, con una ventiladora que no fue muy fuerte, pero tuvo una brisa y puede abrir la ventana. Tuvo un baño chiquito con todas las expectativas- siempre aprecio el agua caliente. Se puede escuchar la gente del edificio y en el pasillo porque es como es el edificio. Me gustó el techo de madera y que amable era la Sra. que trabaja allá. Este hotel es muy muy céntrico y puede explorar mucho la ciudad!
Stayed 1 night in Jun 2025

4/10 Poor

WILBER

Stayed 4 nights in May 2025

10/10 Excellent

Noemi

Stayed 2 nights in May 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
The place was nice and quite
Stayed 2 nights in May 2025

10/10 Excellent

Alexis

Stayed 3 nights in May 2025

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This Hostal is in the perfect location for the city center. Sol center is a 3 min walk if that, plaza mayor & Mercado San Miguel are also within a 5 minute walk. There’s plenty of shopping, bars, and restaurants around. The hostal host was very very kind, we had a shower with hot water, comfy blankets & it was very clean. The only “bad” thing I would say is that the walls are thin so you do hear people coming & going & can sometimes hear conversation but it was quiet at night and safe. We spent 2 weeks traveling in Spain & began my trip in Madrid at this Hostal & also ended my trip at this Hostal & felt like I got the most of the city because of the location. It’s a good choice!
Stayed 4 nights in May 2025

6/10 Okay

marhiam

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the location and the receptionist. Other than that, the showerhead squirted everywhere and the drain in the shower was clogged.
Stayed 3 nights in Apr 2025

4/10 Poor

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Ok, if you don't mind the smell of cigars!

Customer Service was great, Magda was friendly and attentive. The building itself is OK but the moment you enter the reception area of the hostal you can smell cigarette smoke. The smell in the rooms can be stronger although there are windows in the room, the smell prevails. I personally had a headache the nights we stayed. My sinuses were congested and my throat was extremely dry.
Stayed 2 nights in Mar 2025

6/10 Okay

ileana

Travelled with family
Ok
Stayed 3 nights in Mar 2025

10/10 Excellent

Maira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

6/10 Okay

AKASH

Cheap and good

Amazing location, and had private bathroom and bedroom. But no hot water for multiple nights.
Stayed 2 nights in Jan 2025

6/10 Okay

Maira

Travelled with family
Liked: Cleanliness, staff & service

Excellent location!!!

Excellent location !!! Couple of minutes to most of tourist attractions!
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Adam

Liked: Staff & service

Great Location, No ventana.

My room lacked a window, which frustrated my body clock, and created a claustrophobic effect
Stayed 6 nights in Oct 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent location and clean room/bathroom.
Stayed 3 nights in Nov 2024

2/10 Terrible

Ruth

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
They messed up our reservation. Of the 3 night stay, we had a teeny-tiny room with a single bed & no A/C offered to us for the first night because they weren't expecting us! I had the reservation in hand to prove that we should have been expected. After an hour of deliberation on their part, they reimbursed us 200 Euros for the first night. They would not allow my husband to sleep on the couch in the front , so he had to be in the same room with me on a little tiny bed . He got no sleep and I got very little. We told them we were leaving the next morning and expected a full refund. They refused . They said it was our decision not to stay there the next two nights when there would be a two-bedroom room available. We would have left the first night, except there was an event in Madrid and nothing was available. I will say, the person that was staffed that night was very apologetic.
Stayed 3 nights in Oct 2024

10/10 Excellent

Juan Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot if you don’t want to break the bank and is close to a lot of attractions.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ivan, Montebello

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
I really like that I was able to get in late night. What I don’t line was that I have to go up stairs because is a old building and doesn’t have an elevator.
Stayed 4 nights in Sep 2024

6/10 Okay

Chong

Disliked: Staff & service, property conditions & facilities, room comfort
Very very basic for the price they charging. Only the location is great.
Stayed 3 nights in Jul 2024

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Leandro

Stayed 4 nights in Jan 2024

2/10 Terrible

Jose, Doral

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Muy inseguro y muy caro.
Stayed 2 nights in Sep 2023