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Hostal Nersan II

2.0 star property

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Photo gallery for Hostal Nersan II

Down duvets, free WiFi, bed sheets
Balcony
Interior
Rainfall showerhead, towels
Rainfall showerhead, towels

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Calle Santa Engracia, 41, 5th floor left, Madrid, Madrid, 28010
  • Place, Paseo de la Castellana
    ‪6 min walk‬
  • Place, Plaza de España - Princesa
    ‪14 min walk‬
  • Place, Gran Via
    ‪18 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Basic Single Room, 1 Single Bed, Shared Bathroom

Basic Single Room, 1 Single Bed, Shared Bathroom

Basic Single Room, 1 Single Bed, Shared Bathroom

  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Double Room, 1 Double Bed, Private Bathroom, City View

Basic Double Room, 1 Double Bed, Private Bathroom, City View

Basic Double Room, 1 Double Bed, Private Bathroom, City View

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

Basic Triple Room, Multiple Beds, Private Bathroom, City View

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hostal Nersan II

Along with express check-out, this smoke-free hotel has tour/ticket assistance and free WiFi in public areas. Housekeeping is available on request.
Hostal Nersan II offers 9 accommodations with air conditioning. Beds feature down comforters. Digital television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

During your stay at Hostal Nersan II, you're just a quick walk from Plaza de Olavide. You'll find features like free WiFi in public areas.
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Gran Via and a few minutes from National Prado Museum
As a guest of Hostal Nersan II, you'll find tour/ticket assistance, express check-out, and an elevator. WiFi is free in public spaces.

This Madrid hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 15 for check-in between 6:00 PM and 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 10 AM - 6:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 15 for check-in between 6:00 PM and 10:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 10 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hostal Nersan
Hostal Nersan II
Hostal Nersan II Hostel
Hostal Nersan II Hostel Madrid
Hostal Nersan II Madrid
Nersan II
Nersan II Madrid
Hostal Nersan II Hotel
Hostal Nersan II Madrid
Hostal Nersan II Hotel Madrid

Hostal Nersan II Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 38 out of 164 reviews
Rating 8 - Good. 73 out of 164 reviews
Rating 6 - Okay. 31 out of 164 reviews
Rating 4 - Poor. 12 out of 164 reviews
Rating 2 - Terrible. 10 out of 164 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Julio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Camilo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Wendy

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Not what I expected

8/10 Good

Jorge Eduardo

Liked: Cleanliness, staff & service
El lugar cumple la relación costo-beneficio. Buena ubicación, cerca de metro iglesia. Esta en el 5to nivel, si funciona el elevador, pero si no, si fuera un problema. Fui con mi novia, 3 noches. En general bien, solo para descansar y dormir por la noches. Solo el colchon, algo incomodo.
Stayed 3 nights in Oct 2023

8/10 Good

Constantin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The cleanliness!

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its ok and it is silent
Stayed 2 nights in Nov 2021

8/10 Good

Helge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

it's well situated easy to get to from the main train station. Kind and friendly service.
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

The rooms are finally as shown in the pictures!! Lovely are and staff the rooms are clean and very comfortable. I'll surely be staying here again 4 star comfort (well except for the part where you are not allowed to bring some one to your room after 22h) besides that it's simply amazing!
Stayed 1 night in Sep 2019

2/10 Terrible

Danny

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

i wouldnt recoment for anyone, the description and

was very dirty, bet sheets full of woman hairs
Stayed 1 night in Oct 2019

2/10 Terrible

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
If you are looking for a central place to stay on a budget, don’t stay in this property. Was charged additional 60% of the room rate ion check in because of checking in after 10pm ! Totally unexpected and unreasonable charge administered by a rude staff. They charge on a pre-paid reservation.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019

6/10 Okay

Gwen

Liked: Cleanliness
Disliked: Staff & service

OK for short stay

Adequate room with decent ensuite and comfortable bed but no tea/coffee making facilities and no breakfast available at the hotel. Receptionist refused to book me a taxi for 9.30 the day of my departure stating that he would not be on reception until 10. When I suggested he did it the evening before he just shrugged and said he could not. Very strong smell of cleaning fluid after room had been serviced.
Stayed 2 nights in Apr 2019

8/10 Good

Andrew

Liked: Cleanliness, room comfort

Small, comfortable stay in Madrid

Excellent location - nearby market, lots of convenient restaurants, metro, stores. Small room, some traffic noise, WiFi good. A little difficult to locate.
Stayed 3 nights in Mar 2019

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely time in Madrid

We had a fantastic time in Madrid. The place was everything we needed for the time we spent there.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The manager of the property was extremely helpful!
Stayed 6 nights in Feb 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Water leaks. No spare towels for water leaks. Smelly toilet. Unreliable hot water supply.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Hidden Gem!

When I stay in Madrid, I usually end up staying in the centre of the city right next to Puerta del Sol. But on my last visit, I found myself growing tired of fighting through the crowds as I made my way back to my accommodation. So after a quick search, I found this place. Situated in Plaza de Chamberí, just a short walk from the nearest metro station at Iglesia (Line 1) and close to Bilbao (Lines 1 and 4) and Alonso Martinez (Lines 4,5 and 10). It is a great area for dining out, with plenty of cafés in the immediate vicinity for your desayuno and plenty of other dining options around Bilbao. The accommodation itself is not flashy, but the room was extremely comfortable. Perhaps the lack of storage space would cause problems on a longer stay, but for a couple of nights, it's perfect. Also make sure to visit Anden 0, an old metro station which has been converted into a museum, located just outside the entrance. Admission is free and it's well worth a look!
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and affordable

Nice hostel with single and double rooms. Very reasonably priced. Close to metro and buses. Hot water, cable tv, and 5g WiFi. Small bathroom and showers and nothing fancy. Friendly staff. Great if your just traveling and need to nice place to sleep.
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Decent. Could have been better.

They should provide some toiletries in the bathroom such as soap, toothpaste so on and so forth. Also, the one managing the reception should be bilingual ( know English to deal better with international tourists)
Stayed 1 night in Nov 2017

6/10 Okay

Fred, Albuquerque, NM

Liked: Cleanliness, room comfort

For the price it is very good.

Location is OK, except person must stay by the street door until somebody answers the ringing bell which at hotel desk on 5th floor. May facilities are around the building such as grocery store, restaurants, etc. Subway is about five minutes walk.
Stayed 2 nights in Oct 2017

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, convenient and comfortable

Very clean, very functional, simply furnished with everything I needed, near Subway, pleasant welcome and helpful staff. Nice and quiet during the night too. Great WiFi strength, which is not always the case in such places. Exceptional value for money. Easy to access due to lift although on high floor. I was perfectly happy here and will certainly book again when visiting daughter who is living here (in a student flat which is no good for my needs!). My room had a shower and sink and the loo was just down the hall, which didn’t really cause any problems. The shower was equipped with 2 in 1 shampoo and the sink had nice liquid hand soap which were unexpected bonuses. It was an interior room with a small openable window onto the common area, from where the cool air circulated into my room and I had a fan which was efficient and quite quiet. When my room was made up (daily), it was beautifully presented with clean towels and attention to detail. Handy shops and cafes nearby. Nothing wrong here. I’ll be back, thank you.
Stayed 4 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Spain

Located in a very good neighborhood , but very hard to find the entry door really comfortable but the room smell like they just painted which kind of ruined it .they need a sign in the building so people know where to call I call the neighbors when I was there it was not nice specially if you don't know how to speak Spanish
Stayed 1 night in Sep 2017

6/10 Okay

car, Madrid

Liked: Cleanliness, room comfort

ok

The hotel was fine for the price. The night staff were rude but day staff were lovely.
Stayed 2 nights in Jul 2017