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Veracruz Boutique Puerta del Sol

2.0 star property

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Photo gallery for Veracruz Boutique Puerta del Sol

A narrow street with buildings on either side, a prominent church tower, outdoor seating with umbrellas, and a few people walking.
Double Room
Front of property
A reception area with a wooden floor, white walls, and a reception desk. There are potted plants and a ceiling light fixture.
A loft-style room with a high ceiling, exposed wooden beams, a white sofa set, two small wooden tables, and a ceiling fan.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Calle Victoria, 1, Madrid, Madrid, 28012
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Single Room

A bed with white sheets, a stack of books, and two pillows, one yellow and one white.

Single Room

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a bed, a desk, a chair, and a balcony with a view.

Double Room

8.8 out of 10
Excellent
(28 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, a TV, and a mirror.

Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with two beds, a large mirror, a TV, and a desk with a chair.

Superior Double Room

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment

A compact kitchen with white cabinets, a washing machine, and a ceiling fan.

Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Veracruz Boutique Puerta del Sol

This smoke-free hostal features concierge services, express check-in, and express check-out. WiFi in public areas is free. Additionally, a front-desk safe, multilingual staff assistance, and a vending machine are onsite.
Veracruz Boutique Puerta del Sol offers 22 air-conditioned accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Veracruz Boutique Puerta del Sol's great location gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a multilingual staff, and a vending machine
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Puerta del Sol and 6 minutes by foot from Plaza Mayor
Veracruz Boutique Puerta del Sol offers its guests a vending machine, multilingual staff, and concierge services. Public spaces have free WiFi. Veracruz Boutique Puerta del Sol also features express check-in, express check-out, and a front-desk safe.

This Madrid hostal is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 14 for adults and EUR 8 for children

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • 1 building
  • Built in 1860
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom

Entertainment

  • 22-inch TV

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 8 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 9 AM - midnight.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hostal Veracruz
Hostal Veracruz II
Hostal Veracruz II Hostel
Hostal Veracruz II Hostel Madrid
Hostal Veracruz II Madrid
Veracruz Hostal
Veracruz II
Veracruz Puerta Sol Hostal Madrid
Veracruz Puerta Sol Hostal
Veracruz Puerta Sol Madrid
Veracruz Puerta Sol
Hostal Veracruz Hostal
Hostal Veracruz Madrid
Hostal Veracruz Hostal Madrid

Veracruz Boutique Puerta del Sol Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 252 out of 573 reviews
Rating 8 - Good. 208 out of 573 reviews
Rating 6 - Okay. 72 out of 573 reviews
Rating 4 - Poor. 27 out of 573 reviews
Rating 2 - Terrible. 14 out of 573 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes great location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Excellent location, right in the centre. Nice Clean room. Not the biggest but we were always out so didn’t Matter
Stayed 4 nights in Feb 2026
Verified

8/10 Good

ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. The room was clean and overall great. However, please beware that there is a bar close by and the windows are VERY thin. You can literally hear everything. People were out drunk and partying until 6am. No one in my family could sleep through it. Such a bad experience but not the hotels fault
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

patricia

Disliked: Cleanliness, staff & service, amenities
Horrible No space in the rooms Bad customer service
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and cozy rooms. Perfect location to walk anywhere; only time we had to take a bus was to go to the Santiago Bernabéu stadium.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly check-in, clean room, no issues or concerns, lots of restaurants nearby, right in the centre of Madrid walkable to the palace.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and multiple dining options.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Aiym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great!
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Maribel

Liked: Cleanliness, property conditions & facilities
Excellent area and very clean Thank you
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An affordable little gem in the city

Lovely little boutique hotel, great value, amazing location and very helpful staff.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great room and lovely hosts!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right at the city center. Great location. Friendly staff. We enjoyed our stay here. Very good.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with great location, very nice view from the balcony. We had a great experience staying here.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

lourdes asenet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good 👍

Very good location, clean and nice
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent, close to the train station and Gran Via.
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Lissette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this location, everything was clean and the receptionists were friendly!!
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Maria

Liked: Cleanliness
The location was good.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Dror

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to SOL station.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Emilee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and stored my luggage for me while also letting me check in early. The rooms were clean and the location was ideal!
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Juan

Disliked: Cleanliness, amenities, property conditions & facilities
The only thing this place has going for it is the location. For what I paid, I would’ve been much better off literally anywhere else. We thought we were booking a hotel, but clearly that was a huge mistake this place is a complete dump. From the start, there’s zero communication no clear instructions, not even something as basic as telling you what floor you’re on. It’s disorganized and frustrating. And the noise? Unreal. The street noise is nonstop, making it almost impossible to get any sleep. If you’re expecting rest or comfort, forget it. This place is a mess from beginning to end.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
City center
Stayed 6 nights in Aug 2025
Verified

8/10 Good

ATSUHIRO

Liked: Cleanliness, staff & service
With this price, it is very satisfactory together with the location.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
This place was in the perfect location ! A little loud at night but by then i was so tired it didn’t matter. The room was TINY but served its purpose.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located

Very friendly and helpful staff
Stayed 3 nights in Aug 2024