Hotel boutique Negresco Plaza Mayor

2.0 star property

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Photo gallery for Hotel boutique Negresco Plaza Mayor

Property entrance
Deluxe Double Room
Interior entrance
Front of property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
Calle Romanones 8, planta 5, Madrid, 28012
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Place, Gran Via
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

Standard Double or Twin Room

9.0 out of 10
Wonderful
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

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About this property

Hotel boutique Negresco Plaza Mayor

This hotel features an elevator and a front desk available during limited hours.
Hotel boutique Negresco Plaza Mayor offers 18 accommodations with hair dryers. This Madrid hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is provided daily.
During your stay at Hotel boutique Negresco Plaza Mayor, you're just a quick walk from Plaza Mayor.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Amenities include an elevator
  • Within a 10-minute walk of Plaza Mayor and Puerta del Sol
  • Cats and dogs welcome for a fee
Hotel boutique Negresco Plaza Mayor offers its guests an elevator. The front desk is open around the clock.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift (70 centimetre wide door)

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
Guests are recommended to download the property's AKILES mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - 5:00 PM.
Guests will receive smart lock details. Guests are recommended to download the property's AKILES mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Hotel boutique Negresco Plaza Mayor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 117 out of 209 reviews
Rating 8 - Good. 57 out of 209 reviews
Rating 6 - Okay. 27 out of 209 reviews
Rating 4 - Poor. 5 out of 209 reviews
Rating 2 - Terrible. 3 out of 209 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Stepanka

Stayed 2 nights in Dec 2025

8/10 Good

Sait

Liked: Cleanliness, amenities, property conditions & facilities
Everything was very good. The hotel has an excellent central location with easy access to public transportation, including a direct metro connection to the airport. Most major historical sites are within walking distance. If you walk around 10,000 steps a day, you can easily see almost everything. Overall, a very pleasant stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Doris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel. The staff was incredibly kind, welcoming, and always willing to help, which truly made the experience even better. The hotel was very clean, quiet, and felt extremely safe, which was important to me. The room was spotless and well maintained, and I was able to rest peacefully without any noise disturbances. I would absolutely stay here again and highly recommend this hotel to anyone looking for comfort, cleanliness, and great service.
Stayed 7 nights in Jan 2026

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2026

10/10 Excellent

Niall

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location, helpful staff. Rooms were clean and comfortable at a very fair price
Stayed 3 nights in Jan 2026

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Lovely rooms and service. Just one note. When getting in from outside you have to use your full body weight to slam open the door. It left many stuck outside haha
Stayed 2 nights in Jan 2026

6/10 Okay

Ekaterina

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It’s not a hotel, even less a boutique one. It’s a level in an apartment building, so very airbnb style, but without its advantages (no kitchen, no fridge). Tiny rooms. Very basic. OK for one night, but you may want to look for smth more comfortable for a longer stay. On a brighter side, it’s clean and centrally located. Staff is polite and responsive.
Stayed 3 nights in Jan 2026

10/10 Excellent

Dave

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good location, clean rooms, no food options but plenty nearby, first day had a bit of trouble getting in as it was a code system and no one was around to help, after that day everything was fine and a helpful lady was in the building to help with any queries.
Stayed 2 nights in Dec 2025

10/10 Excellent

Damián

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excelente ubicación de todas las plazas las habitaciones súper sofisticadas
Stayed 5 nights in Oct 2025

8/10 Good

ERNESTO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place,near everything, shopping malls and restaurants, staff very helpful specially Miss Jade, very clean and comfortable.
Stayed 8 nights in Dec 2025

10/10 Excellent

Doha

Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was ready as stated, clean and comfortable. Bathroom and shower were clean and ample. Receptionist was most helpful. Great location. Very easy access.
Stayed 1 night in Dec 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super Easy and convenient check in.
Stayed 1 night in Dec 2025

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
This is a nice, safe, centrally located hotel. The rooms are very small but spotless and comfortable. The hotel is a perfect place just to rest after a day of sightseeing. Restaurants, shops, sites and the Metro are all just steps away. Friendly staff.
Tiny bathroom but very clean and plenty of hot water in the shower
Hotel is on an upper floor reached by elevator
Stayed 2 nights in Dec 2025

10/10 Excellent

Jorge

Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Stayed 2 nights in Nov 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel was very difficult to find. It is in a residential building with no signage, I phoned the hotel but got through to their sister hotel and they did not know where to go either. Room was clean and nicely furnished though and location was great.
Stayed 1 night in Dec 2025

6/10 Okay

Silvia

Stayed 2 nights in Dec 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property.
Stayed 8 nights in Nov 2025

6/10 Okay

Mercedes

Stayed 2 nights in Dec 2025

6/10 Okay

David

Liked: Cleanliness
Disliked: Amenities
It's not really a hotel - it's a floor in an apartment building with small rooms. The room itself was very bare-bones, not even a chair to sit on. We were surprised that there was no tea or coffee available, nor even a way to heat up water! Kind of annoying when you are awake early and no coffee place is open nearby until 8 or 9 a.m. They should offer tea/coffee in the common area at least. We also had no idea that there would be no one available to check us in after hours. They sent a Whatsapp link (with no explanation) that had links to open the front door. fortunately some other guests helped us get into the building and then we were able to get into our room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Stayed 2 nights in Nov 2025

6/10 Okay

Orialis, Vega baja

Stayed 4 nights in Nov 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean quiet and spacious. I had a great visit.
Stayed 3 nights in Nov 2025

8/10 Good

Sharyn

Liked: Cleanliness
The hotel was in a great location and the rooms newly renovated and attractive. The bathrooms were good and beds vety comgortable. The rooms need some basic equipment, like something to put your suitcase on, a benchtop or desk to put things on, tea making equipment. Also more bedding. We had 1 very thin blanket and they had no more to give us. My room had the hotwater heater inside the room. The check in process was a disaster, confusing and did not work. Too many confusing emails, messages through Expedia and through WhatsApp. We ended up checking in with reception, which is open limited hours. They use an app instead of keys, which did not work, so when we returned once our rooms were ready, and reception had closed, we had dig through all the emails etc to find a passcode they had also sent. On finally getting into the hotel, I walked in on another guest because I had been given the wrong room number and passcode. We were able to sort this out over the phone. Going on the conversations we overheard with other guests, we were not the only ones having issues with rooms and the key app. The staff however were very friendly and helpful.
Stayed 3 nights in Nov 2025