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Hotel boutique Negresco Plaza Mayor

2.0 star property

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Photo gallery for Hotel boutique Negresco Plaza Mayor

Property entrance
Reception
Interior entrance
Front of property
Deluxe Double Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
Calle Romanones 8, planta 5, Madrid, 28012
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Gran Via
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪24 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.2 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

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About this property

Hotel boutique Negresco Plaza Mayor

This hotel features an elevator and a front desk available during limited hours.
Hotel boutique Negresco Plaza Mayor offers 18 accommodations with hair dryers. This Madrid hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is provided daily.
During your stay at Hotel boutique Negresco Plaza Mayor, you're just a quick walk from Plaza Mayor.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Amenities include an elevator
  • Within a 10-minute walk of Plaza Mayor and Puerta del Sol
  • Cats and dogs welcome for a fee
Hotel boutique Negresco Plaza Mayor offers its guests an elevator. The front desk is open around the clock.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift (70 centimetre wide door)

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
Guests are recommended to download the property's AKILES mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - 5:00 PM.
Guests will receive smart lock details. Guests are recommended to download the property's AKILES mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Hotel boutique Negresco Plaza Mayor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 84 out of 136 reviews
Rating 8 - Good. 33 out of 136 reviews
Rating 6 - Okay. 15 out of 136 reviews
Rating 4 - Poor. 3 out of 136 reviews
Rating 2 - Terrible. 1 out of 136 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Silvia

Stayed 2 nights in Dec 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property.
Stayed 8 nights in Nov 2025

6/10 Okay

Mercedes

Stayed 2 nights in Dec 2025

6/10 Okay

David

Liked: Cleanliness
Disliked: Amenities
It's not really a hotel - it's a floor in an apartment building with small rooms. The room itself was very bare-bones, not even a chair to sit on. We were surprised that there was no tea or coffee available, nor even a way to heat up water! Kind of annoying when you are awake early and no coffee place is open nearby until 8 or 9 a.m. They should offer tea/coffee in the common area at least. We also had no idea that there would be no one available to check us in after hours. They sent a Whatsapp link (with no explanation) that had links to open the front door. fortunately some other guests helped us get into the building and then we were able to get into our room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Stayed 2 nights in Nov 2025

6/10 Okay

Orialis, Vega baja

Stayed 4 nights in Nov 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean quiet and spacious. I had a great visit.
Stayed 3 nights in Nov 2025

8/10 Good

Sharyn

Liked: Cleanliness
The hotel was in a great location and the rooms newly renovated and attractive. The bathrooms were good and beds vety comgortable. The rooms need some basic equipment, like something to put your suitcase on, a benchtop or desk to put things on, tea making equipment. Also more bedding. We had 1 very thin blanket and they had no more to give us. My room had the hotwater heater inside the room. The check in process was a disaster, confusing and did not work. Too many confusing emails, messages through Expedia and through WhatsApp. We ended up checking in with reception, which is open limited hours. They use an app instead of keys, which did not work, so when we returned once our rooms were ready, and reception had closed, we had dig through all the emails etc to find a passcode they had also sent. On finally getting into the hotel, I walked in on another guest because I had been given the wrong room number and passcode. We were able to sort this out over the phone. Going on the conversations we overheard with other guests, we were not the only ones having issues with rooms and the key app. The staff however were very friendly and helpful.
Stayed 3 nights in Nov 2025

8/10 Good

Emma

Stayed 2 nights in Nov 2025

6/10 Okay

Eva

Travelled with family
Great location. Clean. Had requested 2 separate beds was only given a double bed. Management did not make effort to accommodate. Terrible pillows. Elevator is terribly small. Rooms are on 5th floor above resident flats. On one occasion I was waiting downstairs for my son to come down and a “Karen” who I gather lives in one of the flats harassed me saying I had to wait outside. I advised I was a guest and she didn’t care. I had to let her know she was rude. Beware!
Stayed 3 nights in Nov 2025

10/10 Excellent

Gilberth

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación, moderno y limpio
Stayed 1 night in Nov 2025

10/10 Excellent

Isidro David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inconvenience no elevator.
Stayed 1 night in Nov 2025

8/10 Good

Maria, Boulder

Recently modernized
Stayed 2 nights in Oct 2025

10/10 Excellent

Imallesil Tomasa, Miami

Stayed 1 night in Nov 2025

10/10 Excellent

Waleska

Liked: Cleanliness, staff & service, amenities
Loved the room, location and staff. Will atay again too short a stay! The restaurants and tapas bars nearby were awesome. One of my faves for breakfast or brunch was less than a block away La Rollerie.
Stayed 2 nights in Oct 2025

10/10 Excellent

James D

Liked: Cleanliness, amenities
Very comfortable and clean. Excellent location. Helpful staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only problem we had was the front door. Besides that this hotels is one of our favorites in Madrid. It’s not our first stay here and will not be the last!
Stayed 3 nights in Oct 2025

10/10 Excellent

Reynaldo

Stayed 2 nights in Nov 2025

6/10 Okay

Otto

Stayed 2 nights in Oct 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicacion y habitaciones hermosas y limpias
Stayed 2 nights in Oct 2025

4/10 Poor

Carmen J

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Deberían ser más claros con los pasos a seguir para hacer check in, es muy confuso el proceso. Adicional los cuartos solo tienen sabanas super finitas y no hay colcha para arroparse. Pasamos mucho frío en la noche.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The room is self is basic, but a very comfortable bed, pillows and a great upgraded beautiful bathroom and shower. THe elevator to the 5th floor where the hotel is placed is a bit small and old, but fits in with the charm of the old world area! Right in the heart of everything!
Stayed 3 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and good location
Stayed 2 nights in Oct 2025

10/10 Excellent

Ana

Stayed 1 night in Oct 2025

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025