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Infanta Mercedes

2.0 star property

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Double Room
Daily buffet breakfast for a fee
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

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Huesca, 21, Madrid, Community of Madrid, 28020
  • Place, Azca Financial District
    ‪3 min walk‬
  • Place, Paseo de la Castellana
    ‪6 min walk‬
  • Place, Bernabéu Stadium
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Infanta Mercedes

This hotel features a restaurant, self parking, and conference space. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and free newspapers are onsite.
Infanta Mercedes offers 60 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Infanta Mercedes, you're just a quick walk from Paseo de la Castellana. Free WiFi in public areas, a restaurant, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Bernabéu Stadium and Paseo de la Castellana
There's a restaurant on site. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Infanta Mercedes. For a fee, parking is available.

Smoking is allowed in designated areas at this Madrid hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.
Infanta Mercedes has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 16 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 7 per person
  • A restaurant

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 7 per person
  • Self parking fee: EUR 16 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Infanta Mercedes
Hotel Infanta Mercedes Madrid
Infanta Mercedes
Infanta Mercedes Madrid
Infanta Mercedes Hotel
Hotel Infanta Mercedes
Infanta Mercedes Madrid
Infanta Mercedes Hotel Madrid

Infanta Mercedes Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 64 out of 190 reviews
Rating 8 - Good. 83 out of 190 reviews
Rating 6 - Okay. 33 out of 190 reviews
Rating 4 - Poor. 5 out of 190 reviews
Rating 2 - Terrible. 5 out of 190 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel; staff were very pleasant and helpful, and the breakfast buffet was wonderful.
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for my needs, close to subway station and supermarket
Stayed 1 night in Sep 2022
Verified

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities

Buen descanso y mejor desayuno

Llegamos muy tarde al hotel y tiene servicio de recepción 24 horas. Habitaciones grandes, espaciosas, sencillas, sin grandes lujos pero muy funcionales. Tiene nevera pequeña, televisión, escritorio y bañera que agradecimos mucho. Se encuentra bastante limpio. El desayuno es buenísimo, bufet completo y de buena calidad
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Iria

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel muy bien el unico pro esq es apartado pero tienes metro cerca y q solo dan desayuno y el zumo x ejemplo n es narutal. Por lo demas muy muy bien
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O unico problema é que a cama faz muito barulho ao se mexer quando vc esta deitado isso incomoda.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, property conditions & facilities
Está limpio, comodo y bien ubicado
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Juan Carlos

Habitación que da a la calle y no está muy bien aislada para ruidos de exterior. Aspirador baño no funciona.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Sólo nos hospedamos una sola noche ya que estábamos de paso. Hemos descansado muy bien, nada malo que decir
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó todo,tanto el personal de la recepción,como y la limpieza del habitación 220, Gracias por el esfuerzo de complacer a nosotros. Un saludo. Larisa .
Stayed 1 night in Jun 2023
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Bien comunicado
Stayed 2 nights in May 2023
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación algo pequeña. El personal amable y la cama cómoda.
Stayed 1 night in May 2023
Verified

2/10 Terrible

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Me descontaron dinero de mi tarjeta no se cómo ni porque,
Stayed 1 night in May 2023
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Me trataron muy bien y me solucionaron un problema de manera rápida y eficaz
Stayed 1 night in Mar 2023
Verified

8/10 Good

Luis

Liked: Staff & service
Para ser justo por el precio no se puede exigir mucho, las instalaciones se ven que fueron renovadas hace algún tiempo y ya tienen el desgaste del uso y aunque limpien pareciera q no este muy limpio, las camas no muy comodas pero si solo vas a dormir esta bien, el staff muy cordial y servicial, muy buena ubicación
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien. Recepcionista muy amable
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Christian michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo
Stayed 1 night in Feb 2023
Verified

8/10 Good

Byron

Liked: Cleanliness, staff & service, amenities
Me gustó que el hotel esta muy cerca del Paseo de la Castellana y cerca de buenos restaurantes
Verified

10/10 Excellent

genelyn

Liked: Staff & service, property conditions & facilities
que limpia la habitaccion y bano
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PUDE REALIZAR COMPRAS VIVERES, FUI A VISITA GUIADA
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Un poco viejo
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

JOSE LUIS

Disliked: Room comfort
Habitacion individual, cama pequeña. La salida del aire acondicionado directo a la cara.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal de servicio excelente. Muy buena ubicación. Relación calidad precio muy buena. La única pega es que las paredes parecen de papel y se escuchaban los ronquidos de otras habitaciones.
Stayed 1 night in May 2022
Verified

8/10 Good

Isabel

Liked: Cleanliness, staff & service, room comfort
El hotel fue lo esperado.limpio y discreto
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

GUSTAVO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value. Great location
Stayed 1 night in Feb 2022