See all properties

Hotel Los Condes

Property class: 3

Choose dates to view prices

Photo gallery for Hotel Los Condes

A hotel entrance with a sign for Hotel Los Condes, a wheelchair accessibility symbol, and a potted plant.
A well-lit breakfast bar with a coffee machine, a variety of dishes, and a selection of beverages.
A hotel room with two beds, a large window with curtains, a framed cityscape picture on the wall, and a chair in the corner.
A spacious living room with a large sofa, a coffee table, and a fireplace. There are multiple lamps and a chandelier.
A hotel lobby with marble flooring, a reception desk, and a staircase.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Calle Libreros,7, Madrid, Community of Madrid, 28004
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪7 min walk‬
  • Place, Plaza Mayor
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Double Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Double Room

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

A hotel room with a double bed, two bedside lamps, a wooden headboard, a wooden floor, a chair, and a small table with a tray.

Double or Twin Room

9.0 out of 10
Wonderful
(43 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room Single Use

A hotel room with a bed, a desk, a chair, a small table with a kettle, and a framed picture on the wall.

Double Room Single Use

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a double bed, two bedside lamps, a wooden headboard, a wooden floor, a chair, and a small table with a tray.

Family Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with a bed, desk, chair, and a television on the wall.

Triple Room

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Similar properties

A balcony with a table and chairs, overlooking a building with multiple balconies and windows.
Room Mate Mario, Madrid
Madrid Centro
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
4.6 out of 5, Wonderful, 1,007 reviews
The price is €99
includes taxes & fees
24 Aug - 25 Aug
Room Mate Mario, Madrid

About this property

Hotel Los Condes

This hotel features a bar/lounge, a coffee shop/cafe, and 24-hour room service. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite.
Hotel Los Condes offers 68 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 22-inch LED televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of Hotel Los Condes's great location. During your stay, you're just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus a bar and a coffee shop/cafe. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Gran Via and 9 minutes by foot from Puerta del Sol
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Los Condes.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily) (for a fee)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Portable hoist available
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who have booked a room with the airport transfer included must contact the nearest Aero City Airport Shuttle desk on arrival at the airport or alternatively call the hotel.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Hotel Los Condes
Best Western Hotel Los Condes Madrid
Best Western Los Condes
Best Western Los Condes Madrid
Hotel Los Condes Hotel
Hotel Los Condes Madrid
Hotel Los Condes Hotel Madrid
Best Western Hotel Los Condes

Hotel Los Condes Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 386 out of 1006 reviews
Rating 8 - Good. 391 out of 1006 reviews
Rating 6 - Okay. 164 out of 1006 reviews
Rating 4 - Poor. 48 out of 1006 reviews
Rating 2 - Terrible. 17 out of 1006 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and good breakfast!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff, fantastic location!
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well situated, close to the main shopping areas amid some cute areas of the city
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Malaurie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect localisation Good hotel and Clean But a lot of noise on the morning!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right in city center! Staff was friendly and helpful. I didn’t try the breakfast because I went out. But I recommend the hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

gilbert

The room was clean, staff responsive, location excellent.
Stayed 5 nights in Nov 2025
Verified review

6/10 Okay

Shahedeh

Liked: Cleanliness
No a good breakfast and staff not very friendly bit we love the location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities
Hotel was very clean everywhere, very pleasant stay and staff very helpful and courteous
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in madrid, the location is unbeatable
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Prakash

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location Reasonably priced. Clean rooms Good staff
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
The room was good and the staff excellent
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Victor

Disliked: Amenities, property conditions & facilities
Too small, to expensive
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

priscila

Liked: Amenities
Excelent hotel.
Stayed 6 nights in Jul 2025
Verified review

8/10 Good

Najla

Liked: Staff & service
Breakfast ok but need more attention on cleanness of coffee cups and plates . room too small why it was mentioned as superior
Stayed 3 nights in May 2026
Verified review

8/10 Good

Simone

Liked: Cleanliness, staff & service, amenities
Hotel was clean and a great location. Had issues with the electricity when we checked in, hotel was quick at fixing it and left a complimentary bottle of cava to apologise.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location to all the important places in Madrid. I would stay again.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the center of Madrid, near Gran Via, near Callao, near Sol. Near Santa Domingo. Which means you have very good accsess to the Metro and attractions around in the city. I really enjoyed the hotel, which gave me a very good room for a 3 star hotel. Did not try the breakfeast, but maybe next time. To sum it up the location is amazing.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, super convenient and in the middle of everything! Great customer service as well
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Eduardo

Liked: Staff & service, amenities, property conditions & facilities
Great hotel with very good breakfast in convenient yet quiet location
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location, good breakfast, refrigerator. Very nice staff, very friendly and helpful people. Overall we were happy with hotel.
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

Aimee

Liked: Cleanliness, property conditions & facilities
The hotel was spotlessly clean though a little dated. There are limited toiletries provided (only dual body wash and shampoo) and we had an issue where our shower door didn't close. The Aircon/heating on the room is excellent. The location is perfect though I would bring earplugs.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is Good in general for the price, however, there is a bar/club almost in front of the hotel and you can hear everything in the night, making it hard to sleep and had a bad night. If you’re looking to have some rest and fight the jet lag, it may be a challenge.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, central location and friendly staff.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

mike

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Location was within 10 min walk to major attractions and many restaurants. Breakfast was affordable and good.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Kjeld

Liked: Cleanliness, staff & service
Breakfast room way too small and breakfast itself not impressive
Stayed 3 nights in Mar 2026