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Santo Mauro, a Luxury Collection Hotel, Madrid

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Photo gallery for Santo Mauro, a Luxury Collection Hotel, Madrid

Breakfast, lunch and dinner served
Meeting facility
Lobby
Garden
Meeting facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Calle de Zurbano, 36, Madrid, Madrid, 28010
  • Place, Paseo de la Castellana
    ‪2 min walk‬
  • Place, Gran Via
    ‪19 min walk‬
  • Place, Puerta del Sol
    ‪4 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed

Junior Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Santo Mauro, a Luxury Collection Hotel, Madrid

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and a business center are onsite. Housekeeping is available on request.
Santo Mauro, a Luxury Collection Hotel, Madrid offers 49 accommodations with DVD players and minibars. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Santo Mauro, a Luxury Collection Hotel, Madrid, you're just a quick walk from Paseo de la Castellana. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at La Biblioteca Restaurante
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Steps from Paseo de la Castellana and a 3-minute drive from Gran Via
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 2077 square feet (193 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury Santo Mauro, a Luxury Collection Hotel, Madrid. Parking is available for a fee.

This 5-star Madrid hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:30 AM.
La Biblioteca Restaurante - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Reservations are required.
The Gyn Bar - This bar serves light fare only. Open daily.
Santo Mauro Gardens - This bar serves breakfast, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 60.50 per day)
  • Valet parking on site (EUR 32.67 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: EUR 60 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Biblioteca Restaurante
  • Santo Mauro Gardens
  • The Gyn Bar

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Dining table
  • DVD player
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,077 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 110 per pet, per stay
  • Food and water bowls and litter boxes are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 93.5 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 60 per person
  • Self parking fee: EUR 60.50 per day
  • Valet parking fee: EUR 32.67 per day
  • Pet fee: EUR 110 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 93.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

AC Autograph Collection
AC Mauro
AC Santo Mauro
AC Santo Mauro Autograph Collection Hotel
AC Santo Mauro Autograph Collection Hotel Madrid
AC Santo Mauro Autograph Collection Madrid
Santo Mauro
Ac Santo Mauro, An Autograph Collection Hotel Madrid
Hotel Santo Mauro Autograph Collection
Santo Mauro a Luxury Collection Hotel Madrid
Santo Mauro, a Luxury Collection Hotel, Madrid Hotel
Santo Mauro, a Luxury Collection Hotel, Madrid Madrid
Santo Mauro, a Luxury Collection Hotel, Madrid Hotel Madrid

Santo Mauro, a Luxury Collection Hotel, Madrid Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 145 out of 173 reviews
Rating 8 - Good. 21 out of 173 reviews
Rating 6 - Okay. 5 out of 173 reviews
Rating 4 - Poor. 2 out of 173 reviews
Rating 2 - Terrible. 0 out of 173 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Syed Fazal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional staff, comfortable and clean rooms, great breakfast and burger
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

donaldo

Liked: Cleanliness, staff & service, amenities
A beautifully decorated room, impeccably clean, with excellent amenities throughout
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

edmund

Liked: Cleanliness, property conditions & facilities
Clean room … good service. Friendly staff
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Madrid
Stayed 1 night in May 2024
Verified

10/10 Excellent

FRAYSIS

Liked: Cleanliness, staff & service, property conditions & facilities
Peacefull
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Natalia

Liked: Staff & service, property conditions & facilities
Beautiful, historic property in fully remodeled condition. Great, quiet location. The service and attention were impeccable and made our Madrid stay very special.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

alexandros

Liked: Cleanliness, staff & service, property conditions & facilities
Great open air are
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Sylwia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Medical December getaway

Spectacular. Might be one of the best hotel experiences we’ve ever had. Looking forward to come back during the spring to enjoy the garden area!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Narine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury!
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
The location is excellent. The overall property is lovely although a bit tired. The rooms were in need of an update and were slightly dirty. The restaurant was pretty, condescending wait staff and mediocre food for the cost. The outside area is lovely and unusual for the city location.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Georgeus palace, with beautiful decoration in the nicest Madrid¨s neigborhood. Lobby, restaurantes, bars, and so, look wonderfull and luxury. Bedroom large & confortable. I needs some technological update.
Stayed 4 nights in Apr 2024
Verified

4/10 Poor

maria

Disliked: Property conditions & facilities
OUTDATED AWFUL ROOM SERVICE
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very hard to condense in a few word our stay in Santo Mauro. EVERYTHING, ABSOLUTELY EVERYTHING has been perfect. We stayed in this hotel as we wanted to treat ourselves for a few days before and after our wedding... well, the team went above and beyond to make our stay perfect and memorable. Everyone was really helpful and willing to make our stay special, and they definitely succeeded. The rooms are from out of this world, the beds are second to none, the service is superb, and the details and attentions the staff had with us will never be forgotten... and I could go on and on and on. Thank you so much to the whole team for making an already special day even better, we will definitely come back for our wedding anniversary!
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Buena
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilloso lugar, con maravillosa atención y maravillosa ubicación. Además me dieron un upgrade que yo no pedí. 10 puntos con mención honorífica.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Frederico

Liked: Cleanliness, staff & service, property conditions & facilities
A equipe de funcionários é excelente!!! O café da manhã delicioso!!!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Álvaro

Liked: Cleanliness, amenities, property conditions & facilities
Nos ha encantado el hotel, repetiremos seguro, el personal se ha portado genial con nosotros.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Los baños son muy chicos.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Yuliana Jiménez

Liked: Staff & service, amenities, property conditions & facilities
El Hotel es precioso, una propiedad llena de diseño y lujo, el personal muy atento, muy al nivel del Hotel que son, la ubicación fenomenal si buscas ir de compras calle Serrano queda a pocos minutos caminando, pero la habitación muy obscura todo el tiempo, la iluminación muy tenue, batallé con ese tema toda mi estadía, me sentí en todo momento encerrada, porq es imposible abrir cortinas ya que enfrente otra ventana de otra habitación estaba y se veía todo, la limpieza no me encanto… por el nivel y el precio uno espera entrar y oler ese aroma que te dan los Hoteles de lujo, pero todo el tiempo tenía un olor peculiar, la primer mañana desayuné en habitación las mermeladas y el pan quedaron por 2 días más (nunca se levantaron), tomé una cerveza del mini bar nunca levantaron el envase tuve q tirarlo yo,etc esos detallles que por el precio piensas q están pulidos y resueltos, pero no fue así.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Me encabto
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio La comida deliciosa
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beim Roomservice/Restaurant ist noch Nachholbedarf da, auch die Kommunikation in englischer Sprache gestaltet sich beim Personal (ausser Empfang und Concierge) eher schwierig. Aber ansonsten gibt es absolut nichts auszusetzen.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Mejor hotel de Madrid, es espectacular y el servicio excepcional
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es excelente, su ubicación, las habitaciones, amenidades. Buena terraza y restaurante. Lo recomiendo
Stayed 1 night in Sep 2024