"Best hotel I’ve stayed at in Madrid, and I’ve stayed at a few 5 stars there. Great location, comfortable rooms, pleasant staff. Would recommend it. " More
20 Sep 2019 by Ana Martínez-PA General Manager
Hello! Thank you for share your fanstastic review with us. See you soon!
29 May 2018 by Ana Martínez-PA General Manager
Hello Thank you so much for your wonderful comments. I absolutely agree that our team is fantastic, highly passionate and dedicated! I will share your comments with them in order for them to see their efforts rewarded. I hope see you soon
24 Apr 2023 by Elena Alonso - Guest Experience Manager
Dear ArnoldThank you for sharing with us you impression of your last visit at our hotel. We are glad to receive such nice feedback. We remain at your total disposal in future visits in Madrid. Best Regards,
24 Apr 2022 by The Guest Experience Team
Dear Erdem, We are glad to know you enjoyed the hotel. Thank you for sharing your comment. Kind regards,
1 Jul 2021 by Ana Martínez-PA GM
Thanks!
20 Nov 2019 by Ana Martínez-PA General Manager
Hello! Thank you for your review. I hope see you soon.
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 2121 square feet (197 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Hyatt Centric Gran Via Madrid. This 5-star Madrid hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Offsite parking discounted rates available
Hyatt Centric Gran Via Madrid offers 159 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Hielo y Carbon – This restaurant specialises in international cuisine.
Jardin de Diana – On-site rooftop bar. Open daily.
Ondas Bar – On-site lobby lounge. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
