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InterContinental Madrid by IHG

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Photo gallery for InterContinental Madrid by IHG

A rooftop terrace with lounge chairs, a sofa, and potted plants.
A bar area with multiple shelves of liquor bottles and glassware.
A grand lobby with marble floors, a staircase, and a reception area.
A spacious lobby with a grand chandelier, comfortable seating, and large windows offering a view of the outdoors.
A grand lobby with a grand piano, elegant chairs, a chandelier, and large windows with a view of greenery.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Paseo de la Castellana 49, Madrid, Madrid, 28046
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, U.S. Embassy
    ‪6 min walk‬
  • Place, Bernabéu Stadium
    ‪4 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed (Castellana View, Club Lounge Access)

A hotel room with a large bed, a desk with a lamp, a television, and a window with curtains.

Junior Suite, 1 King Bed (Castellana View, Club Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, Multiple Beds (View, Club Lounge Access)

A hotel room with a large bed, two chairs, a small table, and a lamp.

Presidential Suite, Multiple Beds (View, Club Lounge Access)

  • City view
  • 106 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room

A hotel room with a large bed, a red armchair, a small table with a lamp, and a chair.

Premium Room

7.0 out of 10
Good
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed (View, Ava Suite, Club Lounge Access)

A hotel room with a large window, a sofa, a chair, a table with a vase of flowers, and a mirror.

Presidential Suite, 1 King Bed (View, Ava Suite, Club Lounge Access)

  • City view
  • 96 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Terrace (Ambassador, Club Lounge Access)

A hotel room with a large bed, a chair, a small table, and two lamps.

Suite, 1 King Bed, Terrace (Ambassador, Club Lounge Access)

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room

A hotel room with a bed, a wooden dresser, a desk with a lamp, and framed pictures on the wall.

Classic Room

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room (Club Lounge Access)

A hotel room with a large bed, a desk with a television, a chair, and a small table.

Premium Room (Club Lounge Access)

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Club Lounge Access, Castellana View)

A hotel room with a large bed, a flat-screen TV, a wooden cabinet, a small table with a vase of flowers, and a balcony with curtains.

Premium Room, 1 King Bed (Club Lounge Access, Castellana View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds (Club Lounge Access, Castellana View)

A hotel room with two beds, a desk, a chair, a sofa, and a window with curtains.

Premium Room, 2 Single Beds (Club Lounge Access, Castellana View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds, Accessible

A hotel room with two beds, a nightstand with a lamp, framed pictures on the wall, and a door.

Classic Room, 2 Single Beds, Accessible

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Club Lounge Access, extrabed option)

A hotel room with two beds, a large window with curtains, a framed picture on the wall, and a nightstand with a lamp and flowers.

Premium Room, 1 King Bed (Club Lounge Access, extrabed option)

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

A hotel room with two beds, a nightstand with a lamp, framed pictures on the wall, and a door.

Classic Room, 2 Single Beds

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 Queen Bed

A hotel room with a bed, a wooden dresser, a desk with a lamp, and framed pictures on the wall.

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed (cosy)

A hotel room with a large bed, two bedside lamps, a wooden nightstand, and a dresser.

Room, 1 Double Bed (cosy)

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

InterContinental Madrid by IHG

This smoke-free hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.
InterContinental Madrid by IHG offers 302 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages, Thai massages, facials, and body treatments.
Our customers tell us they can't get enough of the helpful staff at InterContinental Madrid by IHG. During your stay, you're just a quick walk from Paseo de la Castellana. You'll find features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at El Jardin Restaurant, a fine-dining restaurant with garden views
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • Just a 4-minute walk from Sorolla Museum and a 3-minute drive from Thyssen-Bornemisza National Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
InterContinental Madrid by IHG offers its guests a health club and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 17829 square feet (1657 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the luxury InterContinental Madrid by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.
El Jardin Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 47.70 per night)
  • Secured, covered valet parking on site (EUR 47.70 per night; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: EUR 42 for adults and EUR 21 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Jardin Restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • Piano
  • Sauna
  • Shopping

Family friendly

  • Baby toys
  • Children's toys
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (17,829 square foot of space)

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • In-room massages
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways (90 centimetre high)
  • Handrails in stairways (120 centimetre high)
  • Lift (80 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (123 centimetre high)

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1953
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Renewable energy used
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night, plus a deposit of EUR 250 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 77.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 42.00 for adults and EUR 21.00 for children
  • Covered self parking fee: EUR 47.70 per night (in/out privileges)
  • Covered valet parking fee: EUR 47.7 per night (in/out privileges)
  • Pet deposit: EUR 250 per stay
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 77.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
This property uses some wind and solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hotel Madrid
InterContinental Madrid
Madrid InterContinental
Intercontinental Madrid Hotel Madrid
InterContinental Madrid Hotel

InterContinental Madrid by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 535 out of 822 reviews
Rating 8 - Good. 194 out of 822 reviews
Rating 6 - Okay. 50 out of 822 reviews
Rating 4 - Poor. 30 out of 822 reviews
Rating 2 - Terrible. 13 out of 822 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful attentive and happy staff.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Everything about the hotel from room to staff and amenities was definitely perfect.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Benjamin D Gold

Liked: Cleanliness
Wonderful house keeping staff, the Club room front desk staff/hospitality were outstanding and the bellman - the best! Great amenities comfy beds and rooms!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Intercontinental is a beautiful hotel with helpful and friendly staff. It is a classy space but not snooty.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Class act establishment without being snooty.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Yoav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice and helpful staff. Good breakfast. Overall a very good experience
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Monica

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family-friendly hotel in a great location! Staff is friendly, we loved it!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, property conditions & facilities
It was perfect! The staff was amazing!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

CRAIG

Liked: Cleanliness, amenities, property conditions & facilities
Good stay overall. Couple of little things but the hotel addressed them straight away. Would stay there again
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Michael D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service @ concierge.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, comfortable spacious rooms, great amenities…all our needs were taken care of superbly!!
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Mikael

Liked: Cleanliness, staff & service, amenities
No complaints, not blown away yet not dissapointed.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, delicious breakfast, very helpful staff, comfy beds, spacious bathroom
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, comfortable beds, staff who are courteous professional and always welcoming, and great amenities!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Carolyn

Liked: Amenities
I liked everything about the hotel. It was very clean staff was excellent food was great
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

CHUNSHENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
relaxing
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

MARBETHE

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel and staff
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Gracia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful nd comfortable hotel.. friendly staff
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Great location staff very helpful much to do around the are
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, good location, the best staff
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Ashot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old style hotel
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff a plus on top of first rate property.
Stayed 2 nights in May 2025