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InterContinental Madrid by IHG

5.0 star property

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Photo gallery for InterContinental Madrid by IHG

Exterior
Lobby
Property amenity
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Interior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet-friendly
  • Room service

Explore the area

View in a map
Paseo de la Castellana 49, Madrid, Madrid, 28046
  • Place, Paseo de la Castellana
    ā€Ŗ1 min walkā€¬
  • Place, Sorolla Museum
    ā€Ŗ5 min walkā€¬
  • Place, BernabĆ©u Stadium
    ā€Ŗ3 min driveā€¬
  • Airport, Madrid (MAD-Adolfo SuĆ”rez Madrid-Barajas)
    ā€Ŗ14 min driveā€¬

Room options

View all photos for Junior Suite, 1 King Bed (Castellana View, Club LoungeĀ Access)

Junior Suite, 1 King Bed (Castellana View, Club LoungeĀ Access)

Junior Suite, 1 King Bed (Castellana View, Club LoungeĀ Access)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, Multiple Beds (View, Club LoungeĀ Access)

Presidential Suite, Multiple Beds (View, Club LoungeĀ Access)

Presidential Suite, Multiple Beds (View, Club LoungeĀ Access)

  • 106 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Room

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Presidential Suite, 1 King Bed (View, Ava Suite, Club Lounge Access)

Presidential Suite, 1 King Bed (View, Ava Suite, Club Lounge Access)

Presidential Suite, 1 King Bed (View, Ava Suite, Club Lounge Access)

  • 96 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace (Ambassador, Club Lounge Access)

Suite, 1 King Bed, Terrace (Ambassador, Club Lounge Access)

Suite, 1 King Bed, Terrace (Ambassador, Club Lounge Access)

  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room

9.0 out of 10
Wonderful
(16 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room (Club Lounge Access)

Premium Room (Club Lounge Access)

Premium Room (Club Lounge Access)

9.8 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed (Club Lounge Access, Castellana View)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Room, 1 King Bed (Club Lounge Access, Castellana View)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds (Club Lounge Access, Castellana View)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Room, 2 Single Beds (Club Lounge Access, Castellana View)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Beds, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 2 Single Beds, Accessible

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Club Lounge Access, extrabed option)

Premium Room, 1 King Bed (Club Lounge Access, extrabed option)

Premium Room, 1 King Bed (Club Lounge Access, extrabed option)

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 2 Single Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 1 Queen Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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4.6 out of 5, Wonderful, 721 reviews
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includes taxes & fees
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About this property

InterContinental Madrid by IHG

Luxury hotel with a health club and a sauna
This smoke-free hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.
InterContinental Madrid by IHG offers 302 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages, Thai massages, facials, and body treatments.
Our customers tell us they can't get enough of the helpful staff at InterContinental Madrid by IHG. During your stay, you're just a quick walk from Paseo de la Castellana. You'll find features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at El Jardin Restaurant, a fine-dining restaurant with garden views
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • Just a 4-minute walk from Sorolla Museum and a 3-minute drive from BernabĆ©u Stadium
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
InterContinental Madrid by IHG offers its guests a health club and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 17829 square feet (1657 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the luxury InterContinental Madrid by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.
El Jardin Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 45 per night)
  • Secured, covered valet parking on site (EUR 45 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: EUR 39 for adults and EUR 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Jardin Restaurant

Things to do

  • 24-hour gym
  • Piano
  • Sauna
  • Shopping

Family friendly

  • Baby toys
  • Children's toys
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (17,829 square foot of space)

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • In-room massages
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways (90 centimetre high)
  • Handrails in stairways (120 centimetre high)
  • Lift (80 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (123 centimetre high)

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1953
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night, plus a deposit of EUR 250 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 70.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 39.0 for adults and EUR 19.5 for children
  • Covered self parking fee: EUR 45 per night
  • Covered valet parking fee: EUR 45 per night
  • Pet deposit: EUR 250 per stay
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hotel Madrid
InterContinental Madrid
Madrid InterContinental
Intercontinental Madrid Hotel Madrid
InterContinental Madrid Hotel

InterContinental Madrid by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 483 out of 757 reviews
Rating 8 - Good. 188 out of 757 reviews
Rating 6 - Okay. 47 out of 757 reviews
Rating 4 - Poor. 28 out of 757 reviews
Rating 2 - Terrible. 11 out of 757 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Flor

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family-friendly hotel in a great location! Staff is friendly, we loved it!
Stayed 3 nights in Sep 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff who couldnā€™t do enough for you. Made me feel right at home.
Stayed 1 night in Sep 2025

10/10 Excellent

Carolyn

Liked: Amenities
I liked everything about the hotel. It was very clean staff was excellent food was great
Stayed 1 night in Sep 2025

10/10 Excellent

Santiago

Business traveller
Liked: Staff & service
Excellent service everywhere from every one
Stayed 1 night in Aug 2025

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always the same excellent service

The best staff and great Location
Stayed 1 night in Apr 2025

6/10 Okay

Marcos

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Sadly it doesnā€™t really feels like an Intercontinental Hotelā€¦ Itā€™s old, badly maintained with a really outdated decoration. The staff is very nice, but the property doesnā€™t really help them much!
Stayed 3 nights in Jul 2025

10/10 Excellent

Wanda, Atlanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, comfortable beds, staff who are courteous professional and always welcoming, and great amenities!
Stayed 2 nights in Jul 2025

10/10 Excellent

Benjamin, Atlanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, comfortable spacious rooms, great amenitiesā€¦all our needs were taken care of superbly!!
Stayed 2 nights in Jul 2025

8/10 Good

Fadi Al, Amman

Stayed 2 nights in Jul 2025

10/10 Excellent

Henna

Stayed 3 nights in Jul 2025

10/10 Excellent

Sun, Albany

Stayed 4 nights in Jun 2025

10/10 Excellent

Sean, Beaconsfield

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great front desk staff, concierge and also butler service outside hotel for taxis ext. superb location for Salamanca district and close to city centre. Would recommend a superior room with balcony
Stayed 3 nights in May 2025

10/10 Excellent

Ayman, Springfield Gardens

Stayed 1 night in May 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our third time at the property and we loved it again. The entire staff was outstanding and the service level was superb
Stayed 6 nights in May 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff a plus on top of first rate property.
Stayed 2 nights in May 2025

10/10 Excellent

FERNANDO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Meaghan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sorin

Stayed 1 night in Mar 2025

2/10 Terrible

ana

Stayed 2 nights in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
My stay at the InterContinental Madrid was exceptional, with a beautifully designed hotel, immaculate cleanliness, and a welcoming atmosphere. The staff was incredibly friendly and accommodating, ensuring a seamless and comfortable experience. Located in a walkable and convenient area, the hotel made exploring Madrid effortless while providing a sense of safety and security throughout my stay. The dining options were fantastic, offering delicious meals and top-tier service that complemented the luxurious ambiance. Overall, this hotel exceeded my expectations, and I highly recommend it for anyone seeking comfort, elegance, and convenience in Madrid.
Stayed 4 nights in Feb 2025

2/10 Terrible

jin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Juan B

Stayed 1 night in Feb 2025