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JW Marriott Hotel Madrid

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Photo gallery for JW Marriott Hotel Madrid

A room with a balcony, a white chair, and a TV mounted on the wall.
Creator video - submitted by JetsettingJabber
Breakfast, lunch and dinner served
The JW Marriott hotel entrance with a glass facade, illuminated signage, and two potted plants at the entrance.
A spa area with a glass-enclosed hot tub, metal stairs, and a brick wall archway.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Sevilla, 2, Madrid, 28014
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Balcony, City View (Balcony)

A modern bathroom with a glass shower enclosure, a wooden bench, and a large mirror.

Premium Room, 1 King Bed, Balcony, City View (Balcony)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, City View, Corner (Corner)

A hotel room with a view of the city through a large window, a round table, and a chair with a cushion.

Premium Room, 1 King Bed, City View, Corner (Corner)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Courtyard View

A hotel room with two beds, a nightstand with a lamp, and a large window with curtains.

Deluxe Room, 2 Double Beds, Courtyard View

7.0 out of 10
Good
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Courtyard View

A hotel room with a large bed, a small round table, a chair, a lamp, a mirror, and a door leading to a bathroom.

Deluxe Room, 1 King Bed, Courtyard View

9.4 out of 10
Exceptional
(11 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Balcony, City View (Balcony)

A modern hotel room with a sofa, a small round table, and a view of a building through a large window with curtains.

Deluxe Room, 1 King Bed, Balcony, City View (Balcony)

8.0 out of 10
Very good
(1 review)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Terrace (View)

A modern hotel room with a large bed, bedside lamps, a flat-screen TV, and a view of the city through floor-to-ceiling windows.

Junior Suite, 1 King Bed, Terrace (View)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Suite, 1 King Bed, Terrace (View)

A modern hotel room with a large bed, a bedside table, a wardrobe, and a mirror.

Signature Suite, 1 King Bed, Terrace (View)

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Terrace (View)

A modern hotel room with a large bed, bedside lamps, a bench, and a wooden panel wall.

Suite, 1 King Bed, Terrace (View)

  • City view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

JW Marriott Hotel Madrid

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and spa services. Housekeeping is available on request.
JW Marriott Hotel Madrid offers 139 accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Madrid hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages and body treatments.
During your stay at JW Marriott Hotel Madrid, you're just a quick walk from Puerta del Sol. Free WiFi in public areas, a restaurant, and a 24-hour gym are available. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy Mediterranean cuisine while dining at Botánicos Álvarez
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Steps from Puerta del Sol and 5 minutes by foot from Gran Via
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness center, spa services, and multilingual staff are also featured at the luxury JW Marriott Hotel Madrid. A complete renovation of JW Marriott Hotel Madrid was completed in December 2022.

This 5-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.
Botánicos Álvarez - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 45 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 45 for adults and EUR 27.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Botánicos Álvarez

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Garden

Spa

  • Body treatments
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Grab bar near toilet
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 1882
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Renovated entire property - December 2022
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 45 for adults and EUR 27.5 for children
  • Nearby parking fee: EUR 45 per day (328 ft away)
  • Pet fee: EUR 50 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Jw Marriott Madrid
JW Marriott Hotel Madrid Hotel
JW Marriott Hotel Madrid Madrid
JW Marriott Hotel Madrid Hotel Madrid

JW Marriott Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 127 out of 156 reviews
Rating 8 - Good. 14 out of 156 reviews
Rating 6 - Okay. 10 out of 156 reviews
Rating 4 - Poor. 2 out of 156 reviews
Rating 2 - Terrible. 3 out of 156 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

OSMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Waleed

Liked: Cleanliness, staff & service, amenities
The staff is the best thing in the hotel
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Marcos

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff and quick Check in process
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Néstor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly helpful,supportive and very nice. Clean room and centric
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Waleed

Liked: Cleanliness, staff & service, amenities
Excellent satff
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

ALICIA

Liked: Cleanliness, staff & service, amenities
The room was very nice, clean. Bed was comfortable, very relaxing. The staff of this hotel was amazing, always helpful.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

paola

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and comfortable beautiful rooms
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, wonderful staff.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect location and friendly staff.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Silvestro

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, great service, excellent rooms. I don’t particularly agree with others review. Hotel deserves an overall score over 9.2 to be honest.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As nice as you'd expect at JW. Staff was extremely polite and professional. Great stay
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Yazeed

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JW Marriott Madrid amazing!

The hotels was perfect with everything
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, very attentive staff
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Julio

Liked: Property conditions & facilities
Excelente
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Awida

Liked: Cleanliness, staff & service, amenities
Food
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Reem Moussa

Liked: Cleanliness, amenities
Fabulous as usual
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

chrisry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with exquisite views, centrally-located, highly-attentive staff.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ana Isabel, reservation manager, is one of the most helptful and incredible people I have ever met in a hotel staff. I highly recommend this hotel based solemnly on her.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent although a little far away from the trendy Salamanca area
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Robert De Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Adilen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Thaer

Liked: Cleanliness, staff & service, property conditions & facilities
Everting great
Stayed 5 nights in Feb 2025