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Aparthotel

LOFTS Puerta del SOL

3.0 star property

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Photo gallery for LOFTS Puerta del SOL

Interior
Exterior
Interior entrance
Apartamento 1 Dormitorio 3 Personas | Private kitchen
Apartamento 1 dormitorio 4 personas | Bathroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle del Marqués Viudo de Pontejos 2, Madrid, 28012
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Apartamento 1 Dormitorio 3 Personas

Apartamento 1 Dormitorio 3 Personas

Apartamento 1 Dormitorio 3 Personas

  • 18 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Apartamento 1 dormitorio 4 personas

Apartamento 1 dormitorio 4 personas

Apartamento 1 dormitorio 4 personas

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartamento 2 Dormitorios

Apartamento 2 Dormitorios

Apartamento 2 Dormitorios

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Studio A

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Studio A

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio B

Deluxe Studio B

Deluxe Studio B

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio C

Deluxe Studio C

Deluxe Studio C

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

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About this property

LOFTS Puerta del SOL

Aparthotel connected to a rail/subway station in Madrid
Concierge services, express check-in, and express check-out are available at this aparthotel. WiFi in public areas is free. Other amenities include a vending machine. Each apartment provides a microwave and an electric kettle, plus free WiFi and a Smart TV with satellite channels. An espresso maker and a safe are among the other amenities available to guests.
LOFTS Puerta del SOL offers 6 air-conditioned accommodations with safes and blackout drapes/curtains. 55-inch Smart televisions come with satellite channels. This Madrid aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Microwaves and espresso makers are provided.
With your stay at LOFTS Puerta del SOL, you're connected to a rail/subway station and just a quick walk from Puerta del Sol. Features include free WiFi in public areas, plus breakfast (surcharge) and concierge services. This comfortable aparthotel has 6 apartments. Each apartment includes amenities such as free WiFi and a Smart TV.
  • Each apartment offers a Smart TV, a microwave, and an espresso maker
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Continental breakfast served daily for a fee
  • Services include a concierge and luggage storage
  • Steps from Puerta del Sol and 5 minutes by foot from Plaza Mayor
As a guest of LOFTS Puerta del SOL, you'll find a vending machine, concierge services, and express check-in. Public spaces have free WiFi.
For a fee, guests can enjoy continental breakfast daily from 9:00 AM to 12:30 PM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 28 per day)
  • Onsite parking options include a garage

Food and drink

  • Electric kettle
  • Espresso maker
  • Microwave

Dining

  • Daily continental breakfast available 9:00 AM to 12:30 PM for a fee: EUR 9 to 13 per person

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Towels provided

Entertainment

  • 55-inch Smart TV with satellite channels

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Tile flooring in room

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Vending machine

Location highlights

  • Connected to a rail/subway station
  • In a historical district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 units

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 9 to 13 per person
  • Nearby parking fee: EUR 28 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The front desk at this property is open daily from 9:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number H952
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

LOFTS Puerta del SOL Madrid
LOFTS Puerta del SOL Aparthotel
LOFTS Puerta del SOL Aparthotel Madrid

Reviews

LOFTS Puerta del SOL Reviews

8.4

Very good

8.6/10

Cleanliness

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 31 out of 62 reviews
Rating 8 - Good. 21 out of 62 reviews
Rating 6 - Okay. 4 out of 62 reviews
Rating 4 - Poor. 3 out of 62 reviews
Rating 2 - Terrible. 3 out of 62 reviews

Reviews

10/10 Excellent

Susan

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This place is awesome , it make u feel like u live in madrid super nice
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This place is genuinely awesome . The 4 people suite has everything I need for my family . It feel I was in my own piso in Madrid . For sure this will be the only place I will use for my next visits !!! Thanks
Stayed 3 nights in Jun 2025

10/10 Excellent

Miles

Travelled with family
Liked: Cleanliness, room comfort
Spacious loft excellent location great staff we will be back soon!
Stayed 3 nights in Jun 2025

8/10 Good

Nikolai

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Loblei, North Rothbury

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, good privacy. No houskeeping the whole 5 days we stayed.
Stayed 5 nights in Apr 2025

8/10 Good

Jimmy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Perfect location for a week’s stay in Madrid. We were in the middle of everything. Close to metro and train station. Will definitely be my first choice when we return to Madrid.
Stayed 7 nights in May 2025

6/10 Okay

Swapnil

Travelled with family
Disliked: Cleanliness
We stayed 3 days, but only thefirst day room was cleaned, there was no full length mirror and the only mirror was in bathroom which was already a small space . Staff was not so helpful.location is close to all the tourist sites but expect lot of crowd and noise.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, room comfort

Great value and location

Very convenient central location one street away from Plaza del SOL and a 5 minute walk to Plaza Major. Reasonable price for a small 2 bed apartment with bathroom, kitchen and lounge. Ideal for short or long stays.
Stayed 3 nights in Mar 2025

8/10 Good

Leticia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay to check out Madrid. Clean, quiet, affordable. A little difficult to find the entrance but the staff (and surrounding lofts/businesses) are very friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Harrison

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, room comfort

Comfy and convenient 😌

The reception staff was very accomdating and even let us leave our luggage in storage at their place. Everything we needed was in our room. The location was terrific with eateries and shopping areas close by and convenient.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jennie

Travelled with family
Liked: Cleanliness, room comfort

Recommend for location

Very pleasant appartment. Clean. Comfortable beds. A bit difficult to locate as the name of the appartments are not outside. Excellent location for city centre. Everything accessible by foot from here.
Stayed 3 nights in Feb 2025

10/10 Excellent

vicki

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

MARCO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We liked everything at and near the property. It is centrical and everything needed was close by. What was disconcerting was that the property announced itself as a sort-of-hotel but not really. It never said it was a Hostal and the name on the outside says: "Castilla II" which was never mentioned when searching for the property. So it made it difficult to ensure that we were at the right place. Other than that, it was clean, the right size, and we enjoyed our stay there. Thank you!
Stayed 3 nights in Nov 2024

10/10 Excellent

Herlinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this place was very good. The service , the space and the location. Everyone was nice , especially Pablo.
Stayed 3 nights in Sep 2024

8/10 Good

LAXMAN, BORDENTOWN

Liked: Cleanliness, property conditions & facilities
Great location; clean and pleasant building. Friendly staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Edilma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the walkable distances to the Plaza Mayor being in contact with local people learning about crucial& historic landmarks. Having the taste of the food, tapas, paella, rabo de toro within walking distance! I highly recommended to families or "solo" travelers to be in the heart of Madrid, taking the metro is convenient and fast way to know the city.
Stayed 4 nights in Jul 2024

6/10 Okay

Rocio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I reserved this room because the advertisement offered laundry services. Upon arrival I was told they don't even have laundry and they were unwilling to make any concession. I asked for a small discount allowing me to go do my laundry in a public facility and they declined claiming that the information I got was false and they didn't know how I got it. I told them I would write a review stating my disappointment and they got very assertive asking me to leave. I called expedia and they claimed I should have gotten laundry, A small concession as I requested would have gone a long way to make peace and secure a happy customer. Also, daily cleaning is not available. Homeless sleeping outside of hotel. And hotel name is different than advertised; it is actually a hostel. Very confusing advertisement
Stayed 4 nights in Jul 2024

10/10 Excellent

Scott, Dallas

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay for a few days. Beds were comfy. Location was fantastic! Staff were proactive and always very helpful. We woukd be happy to return here!
Stayed 3 nights in Jun 2024

10/10 Excellent

Johara Lee

Travelled with family
Liked: Cleanliness, room comfort
Muy amables el personal.Lugar perfecto para todas las actividades
Stayed 2 nights in May 2024

10/10 Excellent

jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location, close to everything
Stayed 2 nights in May 2024

10/10 Excellent

Myla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We like everything on it.
Stayed 4 nights in May 2024

10/10 Excellent

Emmett

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Francesca

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is very centrally located to plaza mayor and the surrounding area, and it’s less than a 5 minute walk from the Sol metro station! They allowed us to store our bags before check in, and the process was so easy!
Stayed 2 nights in May 2024