See all properties

LUTHIA Puerta del Sol

2.0 star property

Choose dates to view prices

Photo gallery for LUTHIA Puerta del Sol

Minibar, in-room safe, blackout curtains, soundproofing
Family Suite | Terrace/patio
Reception
Front of property
Deluxe Double Room, City View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Plaza Puerta del Sol, 14, 4 Derecha, Madrid, 28013
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Basic Double Room (Private External Bathroom)

Basic Double Room (Private External Bathroom)

Basic Double Room (Private External Bathroom)

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 30 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for City Suite

Minibar, in-room safe, blackout curtains, soundproofing

City Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Large Single Murphy Bed

Similar properties

Restaurant
B&B Madrid Centro Puerta del Sol
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
4.8 out of 5, Exceptional, 875 reviews
The price is €131
includes taxes & fees
1 Mar - 2 Mar
B&B Madrid Centro Puerta del Sol

About this property

LUTHIA Puerta del Sol

Madrid hotel connected to a shopping center, steps from Puerta del Sol
This smoke-free hotel features express check-in, express check-out, and free WiFi in public areas. Other amenities include multilingual staff assistance. Housekeeping is available on request.
LUTHIA Puerta del Sol offers 14 air-conditioned accommodations with minibars and safes. 55-inch Smart televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include hair dryers and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

With your stay at LUTHIA Puerta del Sol, you're connected to a shopping center and just a quick walk from Puerta del Sol. Free WiFi in public areas is available.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Amenities include a multilingual staff and an elevator
  • Steps from Puerta del Sol and 6 minutes by foot from Gran Via
As a guest of LUTHIA Puerta del Sol, you'll find multilingual staff, express check-in, and express check-out. Public spaces have free WiFi.

This Madrid hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift (70 centimetre wide door)
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
Guests are recommended to download the property's Akiles mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - midnight.
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Akiles mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

LUTHIA Puerta del Sol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 54 out of 80 reviews
Rating 8 - Good. 15 out of 80 reviews
Rating 6 - Okay. 5 out of 80 reviews
Rating 4 - Poor. 2 out of 80 reviews
Rating 2 - Terrible. 4 out of 80 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Olga

Stayed 1 night in Oct 2025

10/10 Excellent

Jillian

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay! The room was quiet and clean, location exactly what I needed.. but more importantly the staff was amazing. Victor and Alan were so friendly and helpful in every sense of the words. Recommendations and assistance - above and beyond!
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities
Super friendly staff, nice room, central location and a great price. No complaints.
Stayed 1 night in Oct 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Location 20/10. Clean, nice space, just awesome. Victor was amazing.
Stayed 7 nights in Oct 2025

10/10 Excellent

Nicholas, Westcliff-on-Sea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The central location was perfect and the room was large and clean. The staff were very friendly and helpful in recommending restaurants. Would certainly stay there again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Chanelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like to give special thank you to Victor. He ensured my family and I were comfortable and we enjoyed our stay. I recommend this place if you ever need to get the real experience of Madrid. Great location for any and everything. ( Victor gives very good recommendations for restaurants) just ask him.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief stay . Location is perfect. Balcony view is good
Stayed 1 night in Oct 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Oct 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good hotel for the price. Reception was always kind and helpful.
Stayed 1 night in Oct 2025

4/10 Poor

Rosa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Thanks Víctor for being the main reason I’m grateful of staying at this hotel. You offer a high standard customer service equivalent to a five star hotel, professional and always goes the extra mile to please. This was my third week on vacation and was arriving late night from Barcelona, and Víctor contacted me around 11pm to coordinate the preparation of the key and to tell me that he will be waiting for me even after midnight. There was not iron available, but he was able to find one & take it to my room in less than 5 minutes. Víctor, thanks for always being eager to help & for all your suggestions of the places to visit in the city. Also, thanks to the only lady who guided me with the tours (sorry don’t recall your name). There was no elevator the day I left, Sunday. It was broken since the day before & couldn’t be repaired because of the weekend. She took my heavy suitcase down from the third floor by herself, thank you again. The room is not even close to how it looks on the website photos; not pleasant. The cleaning was really poor, hair everywhere, dirty room, bathroom & the sheets were not that clean, in fact didn’t change it during the 7 nights I stayed. They only made the bed. The balcony doesn’t work, is only decorative & the closure of that door is broken. The noise is terrible; the curtain doesn’t block out the noise, so it doesn’t allow you to sleep (people talking, protests, the noise of the business restocking their merchandise at night, horrible…)
Stayed 7 nights in Sep 2025

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this property, it was clean, spacious, and located in a fantastic area. I’ll definitely be returning! What truly made the experience exceptional was our host, Victor. He was incredibly kind and attentive, always checking in to ensure we had everything we needed. His thoughtful advice and helpful suggestions made us feel safe, welcomed, and completely at ease throughout our stay 10/10
Stayed 4 nights in Oct 2025

6/10 Okay

Lewis, BRIGHTON

Business traveller
Liked: Staff & service
Disliked: Amenities
- I wasn’t expecting the bathroom to be outside of the room. It was six feet down a corridor outside the room and required a PIN code to enter. That meant you had to be dressed going to and from and I had to take my phone with me each time to remember the pin. - The room wasn’t cleaned or bed made on the first morning but was on subsequent mornings. - Only camomile and green tea and decaf coffee were available in room, none of which I like. - The complimentary water wasn’t replenished. - The walls were paper thin and I was disturbed by other guests having conversations or running showers.
Stayed 3 nights in Oct 2025

4/10 Poor

Raul

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very bad condition the building and the rooms. While we were there the elevator didn't work and the rooms are on floors 3rd and 4th. Bathrooms look dirty and damaged. The location is good BUT cars have no access to the property, so imagine walking 4 blooks with luggage to get there and the elevator doesn't work.
Stayed 5 nights in Sep 2025

6/10 Okay

Barbara

Stayed 2 nights in Sep 2025

10/10 Excellent

My

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

My

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hospitality and central location
Stayed 4 nights in Sep 2025

10/10 Excellent

Dolly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient, close to shopping and dining places
Stayed 1 night in Sep 2025

10/10 Excellent

Naim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding location and great hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Stayed 2 nights in Sep 2025

10/10 Excellent

Chirag

Stayed 1 night in Sep 2025

8/10 Good

xian ping

Stayed 3 nights in Aug 2025

8/10 Good

Kiti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien el hotel para quedarse en pleno Madrid y poderlo caminar, el chico de recepción llamado Víctor fue súper amable.
Stayed 1 night in Oct 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização excelente, perto de tudo. Quarto e limpeza impecáveis, pudemos guardar as malas antes do check in. Faltou apenas um mini frigobar, mesmo assim muito bom!
Stayed 3 nights in Oct 2025

6/10 Okay

Gabriela S

Business traveller
Liked: Staff & service
tiene buena ubicación, tiene un lindo balcon, pero las paredes dejan pasar todos los ruidos de las habitaciones contiguas lo que hace muy incomoda la estancia , la recepción solo está disponible una parte de la noche, la habitación con muy pocas amenidades, la limpieza supuestamente la hacen pero a medias.Nunca nos rellenaron shampoo y jabon de ducha que se terminaron al tercer dia :( en mi siguienete estancia buscaría otra opción
Stayed 5 nights in Oct 2025