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Motel One Madrid-Plaza de España

4.0 star property

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Photo gallery for Motel One Madrid-Plaza de España

Bar (on property)
Property entrance
Bar (on property)
SPECIAL ONE with King Bed | View from room
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Calle De Tutor 1, Esquina Ventura Rodriguez, Madrid, 28008
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Place, Royal Palace of Madrid
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Special One with Twin Bed

Minibar, in-room safe, desk, blackout curtains

Special One with Twin Bed

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for SPECIAL ONE with King Bed

SPECIAL ONE with King Bed | View from room

SPECIAL ONE with King Bed

9.4 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for The One with Twin Beds

Minibar, in-room safe, desk, blackout curtains

The One with Twin Beds

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for The One with King Bed

Minibar, in-room safe, desk, blackout curtains

The One with King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for The One with Terrace

The One with Terrace

The One with Terrace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Motel One Madrid-Plaza de España

A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Motel One Madrid-Plaza de España offers 97 accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Motel One Madrid-Plaza de España. During your stay, you're just a quick walk from Gran Via. Features include free WiFi in public areas and a free manager's reception, plus a bar.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Plaza de España - Princesa and 5 minutes by foot from Gran Via
  • Pets welcome for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Motel One Madrid-Plaza de España. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Madrid hotel is smoke free.

The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 16.90 for adults and EUR 8.45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 484 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16.90 for adults and EUR 8.45 for children
  • Self parking fee: EUR 25 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mercure Hotel Madrid Plaza Espana
Mercure Madrid Plaza Espana
Accor Madrid Plaza De Espana
Madrid Sofitel
Mercure Madrid Plaza De Espana Hotel Madrid
Sofitel Madrid
Mercure Madrid Plaza Espana Hotel
Mercure Plaza Espana Hotel
Mercure Plaza Espana

Motel One Madrid-Plaza de España Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 530 out of 1000 reviews
Rating 8 - Good. 365 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Great staff, nice room, good location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Rosanna

Liked: Cleanliness, property conditions & facilities
Very clean, good location, excellent staff, I would stay there again
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities
Perfect for a solo traveler.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was wonderful Lobby/bar also very comfortable
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Eva Cathrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Yennun

Liked: Cleanliness, staff & service, amenities
Clean and location is good
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and location.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay! The hotel was calm and peaceful, the room was spacious, the staff were great, and the breakfast was very good.”
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!!

We loved our stay. The staff was very friendly and helpful. It was quiet and very accessible. I would stay here again.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel!
Stayed 10 nights in Mar 2025
Verified

8/10 Good

Jazmeira

Liked: Cleanliness, amenities, property conditions & facilities
The took was clean and rhe terrace was à plus
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Maria Begona

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Caitriona

Liked: Cleanliness, staff & service, amenities
Lovely staff. Very helpful. Great location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Joana Aimee

Liked: Cleanliness, amenities, property conditions & facilities
Id like to say a shout out to John (at the reception) tess and her manager (housekeeping) for providing me a quality customer service. Thankyou
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was cl an, the staff were friendly, the bed was so comfortable. Best night sleep on the road by far.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, cute and very well located
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern and clean, with a cozy feeling in the lobby. Room was very clean with nice amenities. Nice neighborhood, too.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Umar

Liked: Cleanliness, property conditions & facilities
Spotless room, helpful staff and very comfortable bed. Was charged extra for a night on arrival but the staff told me that the charge was due to system mistake and will be reversed in a few days.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Excellent reception personnel.
Beautiful bar
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Fergus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in nice area..highly recommend
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Dearbhla

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, central hotel
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful welcome, the hotel is modern, has a new feel and a lovely bar and lounge area. Our room was large and decorated tastefully and clean. Brilliant location for everything. Recommend this hotel
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Anja

Really enjoyed my stay here, the people that work there are extremely friendly
Stayed 2 nights in Sep 2024
Verified

8/10 Good

VANESSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was very friendly. The rooms are spacious, and the bed is very comfortable.
Stayed 2 nights in Jul 2025