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Petit Palace Plaza España

4.0 star property

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Photo gallery for Petit Palace Plaza España

Double Room (Attic)
Interior
Front of property
Daily buffet breakfast (EUR 19 per person)
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

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San Bernardo 3, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Lope de Vega Theatre
    ‪1 min walk‬
  • Place, Royal Palace of Madrid
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.2 out of 10
Very good
(13 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 1 Single Bunk Bed and 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Double Room (Attic)

Double Room (Attic)

Double Room (Attic)

8.8 out of 10
Excellent
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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    About this property

    Petit Palace Plaza España

    Hotel in Madrid, steps from Gran Via
    Along with free use of bicycles, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
    Petit Palace Plaza España offers 57 air-conditioned accommodations with minibars and safes. Smart televisions are featured in guestrooms. Bathrooms include showers and hair dryers.

    This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

    Recreational amenities at the hotel include complimentary bicycles.
    Our customers tell us they can't get enough of the helpful staff at Petit Palace Plaza España. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities like food and water bowls.
    • Free WiFi
    • Buffet breakfast served daily for a fee
    • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
    • Onsite recreation includes complimentary bicycles
    • Steps from Gran Via and Lope de Vega Theatre
    • Pets welcome for a fee
    • Pet-friendly amenities are available, including food and water bowls
    As a guest of Petit Palace Plaza España, you'll find tour/ticket assistance, concierge services, and laundry facilities. WiFi is free in public spaces. Petit Palace Plaza España also features dry cleaning/laundry services, a front-desk safe, and an elevator.

    This 4-star Madrid hotel is smoke free.

    For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
    Room service is available.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transport

    • Offsite parking available (EUR 30 per day); discounts available

    Food and drink

    • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children

    Things to do

    • Free bicycle rentals
    • Stereo

    Family friendly

    • Laundry facilities

    Conveniences

    • 24-hour front desk
    • Laundry facilities
    • Luggage storage
    • Safe at front desk

    Guest services

    • Concierge services
    • Dry cleaning/laundry service
    • Housekeeping (daily)
    • Tour and ticket assistance

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Lift
    • Wheelchair accessible (may have limitations)
    • Wheelchair-accessible registration desk

    More

    • 5 floors
    • Smoke-free property

    Room amenities

    Bedroom

    • Bedsheets provided

    Bathroom

    • Hair dryer
    • Shower
    • Towels provided

    Entertainment

    • Smart TV

    Food and drink

    • Minibar
    • Room service

    More

    • Air conditioning
    • Desk
    • Heating
    • Phone
    • Safe

    Policies

    Check-in

    Check-in start time: 2:00 PM; Check-in end time: midnight
    Late check-in subject to availability
    Minimum check-in age: 18

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival at the property
    Information provided by the property may be translated using automated translation tools

    Access methods

    Staffed front desk

    Pets

    • Pets: EUR 25 per pet, per stay
    • Food and water bowls are available
    • Service animals are exempt from fees

    Children and extra beds

    • Children are welcome.
    • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
    • Cribs (infant beds) are not available.

    Payment types at the property

    Important information

    Optional extras

    The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

    • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
    • Nearby parking fee: EUR 30 per day (2625 ft away)
    • Pet fee: EUR 25 per pet, per stay
    • Service animals are exempt from fees

    This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

    You need to know

    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    This property accepts credit cards; cash is not accepted
    Cashless transactions are available
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    Front desk staff will greet guests on arrival at the property.
    This property offers central heating or air conditioning, depending on the season.
    If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

    We should mention

    • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
    • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
    • Registered guests are the only ones allowed to be in guestrooms.

    Property is also known as

    Petit Palace Plaza España Hotel Madrid
    Petit Palace San Bernardo Hotel
    Petit Palace San Bernardo Hotel Madrid
    Petit Palace San Bernardo Madrid
    Petit Palace Plaza España Hotel
    Petit Palace Plaza España Madrid
    Petit Plaza Espana Madrid
    Petit Palace Plaza España Hotel
    Petit Palace Plaza España Madrid
    Petit Palace Plaza España Hotel Madrid

    Petit Palace Plaza España Reviews

    Reviews

    8.2

    Very good

    Rating 10 - Excellent. 326 out of 941 reviews
    Rating 8 - Good. 413 out of 941 reviews
    Rating 6 - Okay. 133 out of 941 reviews
    Rating 4 - Poor. 46 out of 941 reviews
    Rating 2 - Terrible. 23 out of 941 reviews

    8.4/10

    Cleanliness

    8.6/10

    Staff & service

    8.4/10

    Amenities

    8.0/10

    Property conditions & facilities

    Reviews

    10/10 Excellent

    RICARDO, EL PASO

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Un hotel sencillo pero con muy buena ubicación para el turismo en Madrid. Cuartos limpios y bien equipados.
    Stayed 3 nights in Jun 2025

    8/10 Good

    GETA

    Travelled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Location was the best. Great to best places to visit and food. Breakfast buffett was perfect.
    Stayed 9 nights in May 2025

    8/10 Good

    Amnider

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Apr 2025

    10/10 Excellent

    Zachary

    Stayed 10 nights in Feb 2025

    10/10 Excellent

    Febie M

    Stayed 2 nights in Feb 2025

    8/10 Good

    David

    Travelled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Muy buen hotel, nada fancy pero exactamente lo que necesitas. El personal muy atento y dispuestos a ayudar. El hotel esta muy bien ubicado.
    Stayed 3 nights in Jan 2025

    4/10 Poor

    Verified traveller

    Travelled with family
    Disliked: Cleanliness, property conditions & facilities, room comfort

    Poor Experience / Bad Quality

    Room not comfortable for 4 people, only the beds and 1 chair. The shower was so dirty that the fungus on the walls run out with the water. Very dissapointing experience. Do not believe the good reviews are true.
    Stayed 4 nights in Dec 2024

    10/10 Excellent

    Eileen

    Stayed 2 nights in Jul 2024

    6/10 Okay

    Marilin

    Travelled with family, Travelled with family and small children
    The second flour was better than the first one
    Stayed 4 nights in Nov 2024

    8/10 Good

    Ludinet

    Stayed 1 night in Nov 2024

    2/10 Terrible

    Kevork

    Disliked: Cleanliness

    10/10 Excellent

    Claudia

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 5 nights in Nov 2024

    10/10 Excellent

    Marisa

    Liked: Cleanliness, amenities, property conditions & facilities
    Overall great. The only thing was that the food servers were incredibly rude when the meals were over.
    Stayed 2 nights in Nov 2024

    10/10 Excellent

    cinzia

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great stay!

    Great location , super nice staff, super good breakfast, comfortable beds. I would return at anytime.
    Stayed 1 night in Aug 2024

    10/10 Excellent

    Yolanda

    Liked: Cleanliness, staff & service, property conditions & facilities
    Very great area, close to the main places and that staff was very helpful!
    Stayed 2 nights in Jul 2024

    6/10 Okay

    Denis

    Travelled with family
    Liked: Cleanliness
    Our room was not ready when we checked in and we had to wait about an hour. Staff was brusque but efficient. In the morning, I went to the front desk and asked to have my name on the breakfast list. They did so. I got 1 cup Of coffee. But shortly after, I was harassed and accused of sneaking in. I explained that my name had been added but I was basically called a liar. I was upset and left and had breakfast elsewhere. At checkout, I got an apology but still had to pay for a breakfast I never had. 17€.
    Stayed 1 night in Jul 2024

    10/10 Excellent

    Andrew

    Travelled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    The hotel was in a fantastic location to be able to walk everywhere, we didn't use the Metro once in four days. Some great eating places nearby, once you are off of the main areas. Would definitely use the hotel again if in Madrid.
    Stayed 4 nights in Jul 2024

    8/10 Good

    Kenneth

    Travelled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    It was nice and convenient.
    Stayed 3 nights in Jun 2024

    8/10 Good

    Elbert

    Travelled with family
    Liked: Cleanliness, staff & service
    Very convenient location close to metro and shopping. Room was ok. Staff was fine
    Stayed 2 nights in Jun 2024

    10/10 Excellent

    Sandra

    Travelled with group
    Liked: Cleanliness, staff & service, property conditions & facilities
    Modern bathroom, comfortable bed. Just right for a city stay. Great staff.
    Stayed 2 nights in Jun 2024

    8/10 Good

    Nir

    Travelled with family
    Liked: Cleanliness, staff & service
    All and all - good value for money! The staff are very nice and cooperative, The location is excellent (max 10 minutes walk from EVERYTHING), The room was a bit disappointing (smaller than I anticipated), Satisfying breakfast and 24/7 coffee machine for hotel guests
    Stayed 5 nights in Jun 2024

    10/10 Excellent

    Carlos

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    The facilities were exactly what I needed during my stay in Madrid. Very close to everything. The staff was very friendly (special mention to Elisa and Ana who helped me with everything I needed). Definitely I would recommend and visit in the future.
    Stayed 4 nights in Jun 2024

    4/10 Poor

    ROY

    Travelled with family
    Disliked: Staff & service, amenities, property conditions & facilities
    El personal que atiende el area del desayuno no tiene profesionalismo y mucho menos atencion al cliente,por solo la actitud de este personal cambia la experiencia en el hotel, yo no lo recomiendo y mucho menos regresaria
    Stayed 8 nights in May 2024

    10/10 Excellent

    Janeth

    El desayuno es bien rico !!!
    Stayed 3 nights in Apr 2024

    6/10 Okay

    Jose

    Business traveller
    Liked: Staff & service
    Stayed 1 night in Apr 2024