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Petit Palace Santa Bárbara

4.0 star property
VIP Access

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Photo gallery for Petit Palace Santa Bárbara

Front of property – evening/night
Terrace/patio
Reception
Snack bar
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Plaza de Santa Barbara, 10, Madrid, Madrid, 28004
  • Place, Plaza de Chueca
    ‪7 min walk‬
  • Place, Plaza de Colon
    ‪8 min walk‬
  • Place, Gran Via
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(25 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.8 out of 10
Exceptional
(7 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Triple Room

Triple Room

Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Double Room, Balcony, City View

Superior Double Room, Balcony, City View

Superior Double Room, Balcony, City View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Balcony, City View

View from room

Junior Suite, Balcony, City View

9.6 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Petit Palace Santa Bárbara

Victorian hotel with a restaurant, steps from Sociedad General de Autores y Editores
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekend breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and free use of bicycles are onsite.
Petit Palace Santa Bárbara offers 82 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us they can't get enough of Petit Palace Santa Bárbara's great location. During your stay, you're just a quick walk from Sociedad General de Autores y Editores. Free breakfast, free WiFi in public areas, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy local and international cuisine and garden views while dining at The Place to be
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Sociedad General de Autores y Editores and Museum of Romanticism
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and a meeting room. Event space at this hotel measures 54 square feet (5 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at Petit Palace Santa Bárbara.

This 4-star Madrid hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 11:00 AM.
The Place to be - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; discounts available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Place to be

Things to do

  • Free bicycle rentals
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 54 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Petit Palace Santa Barbara Hotel Madrid
Petit Palace Santa Bárbara Hotel Madrid
Petit Palace Santa Bárbara Hotel
Petit Palace ta Bárbara Hotel
Petit Santa Barbara Madrid
Hotel Petit Palace Santa Bárbara Madrid
Hotel Petit Palace Santa Bárbara
Petit Palace Santa Bárbara Madrid
Petit Palace Santa Bárbara
Petit Palace Santa Bárbara Hotel
Petit Palace Santa Bárbara Madrid
Petit Palace Santa Bárbara Hotel Madrid

Petit Palace Santa Bárbara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 674 out of 1002 reviews
Rating 8 - Good. 265 out of 1002 reviews
Rating 6 - Okay. 43 out of 1002 reviews
Rating 4 - Poor. 14 out of 1002 reviews
Rating 2 - Terrible. 6 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Rosanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding Breakfast! Lobby is missing a better sitting area. Overall great value for money property in a convenient location.
Stayed 3 nights in Oct 2025

10/10 Excellent

kahlman

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a great and varied breakfast buffet that was easily accessed,
Stayed 5 nights in Oct 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities
Wide variety of options for breakfast buffet. Comfortable bed. Air conditioning which is not common in other hotels that I stayed at during this trip to spain
Stayed 3 nights in Oct 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
The main problem was the bad smell of the bathroom. Smelled lightly of sewage, insufficient venting. Breakfast was great. Location was fine
Stayed 3 nights in Oct 2025

10/10 Excellent

Christine, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional staff.
Stayed 5 nights in Oct 2025

10/10 Excellent

Gianluca, Roma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great room, the breakfast is really good as well. People at the reception are really welcoming and helpful
Stayed 3 nights in Oct 2025

6/10 Okay

Thomas

Stayed 3 nights in Oct 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is easily accessible from the Metro Station. It’s walking distance to Plaza Mayor. Rooms are spacious and well maintained. Room cools quickly once the air conditioner is turned on. The breakfast buffet is superb.
Stayed 3 nights in Oct 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all fantastic and personable throughout the stay
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Room was beautiful. Crisp sheets. Beautiful linens. Comfortable. Great view of the lively public square.
Stayed 1 night in Sep 2025

6/10 Okay

Sandra

Disliked: Staff & service
Stayed 4 nights in Sep 2025

8/10 Good

Juan Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien, solo recomiendo "ajustar" la puerta de la regadera, ya que de sale mucho elnagua. Y dar una botella de agua por dia de estancia.
Stayed 3 nights in Sep 2025

10/10 Excellent

RAFAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, very friendly staff, great breakfast buffet, perfect a so convenient location
Stayed 6 nights in Aug 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic and made the stay even better
Stayed 1 night in Sep 2025

10/10 Excellent

Joyce, Boston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very good. It felt a bit more removed from the very touristy parts of Madrid, which was exactly what we needed, but still quite central and easy to access everything you plan to do in Madrid—it's still a short walk to Gran Vía. The breakfast spread was amazing. There were so many options, anything you would want for breakfast, they had it. This was the perfect place to stay during our time in Madrid and would definitely go back.
Stayed 2 nights in Aug 2025

10/10 Excellent

juan, bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. City center
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 6 nights in Aug 2025

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is a nice hotel. Rooms were clean and comfortable with friendly staff. The breakfast is wonderful! My only complaint is the air conditioning struggles to keep up with the heat. It was around 100F each day; and the lowest we could get the room was about 77. We pretty much had to sleep on top of the sheets. We like to walk, and found the location nice, within 30 minute walk of anything we wanted to do.
Stayed 4 nights in Aug 2025

10/10 Excellent

Tuananh, Lake Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

MARIA DANIELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jumpei

Stayed 1 night in Jul 2025

10/10 Excellent

JULIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Nice hotel, really good breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is perfectly situated—just a 20-minute walk from Madrid’s major highlights like the Palacio Real, Plaza Mayor, the Prado Museum, and the beautiful Parque de El Retiro. It's an ideal base for exploring the city on foot. Our room was spacious, with a generously sized ensuite that was both modern and well-equipped. The inclusion of Molton Brown toiletries was a luxurious touch that didn’t go unnoticed. Breakfast was a delight. While there wasn’t a traditional hot buffet, the spread more than made up for it with an exceptional selection of fresh fruit, creamy yogurts, artisanal breads and pastries, and a taste of local delicacies. The multiple coffee machines were a welcome convenience and something many hotels surprisingly overlook. Highly recommend for a comfortable and well-located city stay.
Stayed 3 nights in Jul 2025

4/10 Poor

Ryan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
While I was hoping to love this hotel based off the amazing reviews I was disappointed in my stay here. The number one thing that affected my stay was the AC does not work great. The first 5 min of being in our room we noticed the AC was not kicking on and when you tried to change the fan intensity on the thermostat there was no change in noise. We went down to the front desk to inquire and the gentlemen said we needed to give it 20/30 min to work. Huh? Okay fine. After that we went back down to state it wasn’t working still, which he came back up to our room himself to make sure we were using the thermostat correctly, and when he realized we were, he said just to give it a little more time. After a couple hours the room was not getting colder we called back down, this time a woman came up to our room. When I opened the door and she was still in the hallway she said “oooo it’s cold” I was so confused. “Huh” I said? She walked in and stated again, “it’s so cold in here” I legit was like is this woman trying to gaslight me right now? It was so condescending. She looked at the thermostat and said that it just takes time for the room to get cold and we needed to give it more time. Well after that experience we were done. It did not get colder. The internet was also incredibly awful and there are no small towels given for the bathroom. Only large ones. Other than that it was okay but I wish they would have taken the AC issue more seriously.
Stayed 3 nights in Jul 2025