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Puerto Alto Apartments by Olala Homes

3.0 star property

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Photo gallery for Puerto Alto Apartments by Olala Homes

Apartment, 1 Bedroom, City View | Living area
Apartment, 1 Double Bed with Sofa bed, City View | Living area
Studio, City View | Living area
Apartment, 2 Bedrooms | Living area
Apartment, 1 Bedroom, City View | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Calle Puerto Alto 22, Madrid, Madrid, 28053
  • Place, Cerro del Tio Pio Park
    ‪11 min walk‬
  • Place, Enrique Tierno Galvan Park
    ‪13 min walk‬
  • Place, El Retiro Park
    ‪4 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Apartment, City View

Apartment, City View

Apartment, City View

  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, City View

Studio, City View

Studio, City View

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Double Bed with Sofa bed, City View

Apartment, 1 Double Bed with Sofa bed, City View

Apartment, 1 Double Bed with Sofa bed, City View

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, Accessible, City View

Apartment, Accessible, City View

Apartment, Accessible, City View

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 51 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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includes taxes & fees
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About this property

Puerto Alto Apartments by Olala Homes

This smoke-free apartment features an elevator and limited parking. Each apartment features a kitchen with a microwave, plus a washer/dryer and a TV with cable channels. Free WiFi, a coffee/tea maker, and free bottled water are among the other amenities available to guests.
Puerto Alto Apartments by Olala Homes offers 6 air-conditioned accommodations with washers/dryers and complimentary bottled water. Accommodations at this 3-star apartment have kitchens with microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Cable television is provided.

During your stay at Puerto Alto Apartments by Olala Homes, you'll be close to El Retiro Park. This comfortable apartment building has 6 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and cable TV
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include a virtual front desk
  • Just a 4-minute drive from El Retiro Park and a few minutes from Museo Nacional Centro de Arte Reina Sofía
Puerto Alto Apartments by Olala Homes offers its guests an elevator. The front desk is open around the clock.

This 3-star Madrid apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Limited on-site parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Free cot
  • Highchair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 50-cm TV with cable channels

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

A virtual front desk provides assistance to guests

This property enforces quiet hours from 10:00 PM to 8:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of EUR 150 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 72 hours after booking. Advance payment of the damage deposit is required to check in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.
Property Registration Number AM-1454
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.

Property is also known as

Puerto Alto Apartments Madrid

Puerto Alto Apartments Apartment

Puerto Alto Apartments Apartment Madrid

Puerto Alto Apartments by Olala Homes Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 10 out of 22 reviews
Rating 8 - Good. 8 out of 22 reviews
Rating 6 - Okay. 4 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.2/10

Cleanliness

9.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Cheung

Convenient location
Stayed 3 nights in Dec 2025

6/10 Okay

Marlene

Travelled with partner
Liked: Cleanliness
There was mere some damages to the furniture when we got there. Advised both Expedia and property management. Expedia advised the property management would respond. They never did. Very unprofessional & non-existent customer service.
Stayed 3 nights in Dec 2025

10/10 Excellent

Otmane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Communication and customer service were outstanding.
Stayed 2 nights in Dec 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, room comfort
Excellent!!! Everything we needed was their
Stayed 3 nights in Oct 2025

8/10 Good

Nazia

Travelled with family
Liked: Room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Dr Hayley Entwistle

Travelled with family
Liked: Cleanliness, room comfort

Clean, good value & location but terrible service

The apartment was well located to the metro. It was spacious and clean and good value. The smart key worked well once set up. A few niggles being on the ground floor near the entrance as we could hear everyone coming in and out which disturbed our sleep, and likewise we could hear when they flushed the toilet which sounded like water running down the wall behind our bed, there was also a blue flashing light in the main bedroom which was too high to cover (probably a router?). Water, beer, little milk cartons, dishwasher tablets were a welcome gesture, but then we also lacked any trays for the oven. However, 90% of experience with the hosting company was atrocious. We received scam emails with links to add card details. When I had a problem with the verification system I did not receive a reply with assistance even after several days and I had to involve Hotels.com customer service, after which the host was responsive. These factors really tainted the whole experience and I would never recommend booking with them.
Stayed 3 nights in Aug 2025

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great apartment, very close to restaurants and the metro into Madrid.
Stayed 3 nights in Aug 2025

8/10 Good

edgar

Travelled with family and small children
Liked: Cleanliness, amenities
Es una propiedad muy comoda, con buenos espacios y muy bien presentado. Al llegar se encuentran varios detalles adicionales que te dejan en el refrigerador, agua, jugo de naranja e inclusive cerveza. Muy elegantes. Le resta puntaje la comunicación que no es de respuesta inmediata. Adicional la zona al rededor no es tan agradable. Hay buen comercio y supermercados cerca.
Stayed 2 nights in Jun 2025

6/10 Okay

Leonardo

Travelled with family
Liked: Cleanliness, amenities
O apartamento é muito bem equipado, porém a localização não é das melhores, faltou água quente, elevador não funcionou.
Stayed 10 nights in Jan 2026

10/10 Excellent

Cecilia s

Stayed 3 nights in Sep 2025

10/10 Excellent

Fátima

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
La amplitud seguridad amenities
Stayed 3 nights in Dec 2025

8/10 Good

Oscar

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

ANA PAULA

Disliked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

ANA PAULA

Cama barulhenta com molas, edifício sujo . Perto do metro e com estacionamento na rua na muito fácil .
Stayed 3 nights in Oct 2025

10/10 Excellent

pablo

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Josiane

Liked: Cleanliness, property conditions & facilities
I like all
Stayed 4 nights in Jul 2025

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy buenas instalaciones, fácil acceso, cerca de transporte público, en general tuvimos muy buena experiencia
Stayed 8 nights in Jul 2025