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Sercotel Gran Hotel Conde Duque

4.0 star property

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Photo gallery for Sercotel Gran Hotel Conde Duque

The exterior of the Gran Hotel Conde Duque with a prominent marquee sign, arched windows, and a revolving door entrance.
A gym with treadmills, stationary bikes, and weight machines.
A hotel room with a bed, a nightstand, a lamp, a balcony with a view of buildings and trees.
A grand lobby with marble flooring, a staircase, a large ornate mirror, and two large vases.
A bar area with wooden bar stools, a checkered floor, and a bar counter with glassware.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Plaza Conde Valle Suchil, 5, Madrid, Madrid, 28015
  • Place, Plaza de España - Princesa
    ‪6 min walk‬
  • Place, Gran Via
    ‪13 min walk‬
  • Place, Puerta del Sol
    ‪3 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Classic Twin Room (Exterior)

A hotel room with two beds, a desk, a chair, a mirror, and a wall with framed pictures.

Classic Twin Room (Exterior)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Classic Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a bed, a desk, a chair, a glass table with breakfast, and a TV.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Room (Individual)

A hotel room with a bed, desk, chair, framed pictures, curtains, a statue, and a TV.

Basic Room (Individual)

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Triple Room, 3 Single Beds

A hotel room with two beds, a desk, a chair, a lamp, a mirror, and a window with curtains.

Classic Triple Room, 3 Single Beds

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Classic Double Room

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Classic Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Triple Room

A hotel room with a bed, a desk with a chair, a TV mounted on the wall, and a door with a keycard reader.

Classic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Double Room (Exterior)

A hotel room with a bed, a nightstand, a mirror, a desk, and a chair.

Classic Double Room (Exterior)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Sercotel Gran Hotel Conde Duque

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Sercotel Gran Hotel Conde Duque offers 141 accommodations with minibars and laptop-compatible safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Sercotel Gran Hotel Conde Duque. During your stay, you're just a quick walk from Plaza de España - Princesa. You'll find features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at salon de te
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Gran Via and Plaza de España - Princesa
  • Train station pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 97 square feet (9 square meters) and includes a conference center. A fitness center, a library, and multilingual staff are also featured at Sercotel Gran Hotel Conde Duque. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
Salon de te - This tapas bar specializes in local cuisine and serves brunch, lunch, dinner, and light fare. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 22 per night); discounts available
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 25 per night)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • salon de te

Things to do

  • Gym
  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (97 square foot of space)
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1953
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 25 per night
  • Nearby parking fee: EUR 22 per night (656 ft away)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Sercotel Gran Hotel Conde Duque offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Conde Duque Hotel
Gran Conde Duque
Gran Conde Duque Madrid
Gran Hotel Conde
Gran Hotel Conde Duque
Gran Hotel Conde Duque Madrid
Gran Hotel Duque
Hotel Conde Duque
Hotel Gran Conde Duque
Hotel Gran Duque
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque
Sercotel Gran Conde Duque Madrid
Sercotel Gran Conde Duque
Sercotel Gran Conde Duque
Sercotel Gran Hotel Conde Duque Hotel
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque Hotel Madrid

Sercotel Gran Hotel Conde Duque Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 508 out of 1000 reviews
Rating 8 - Good. 357 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Casadell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On a main road with shops, few bars.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Sheetal

Liked: Cleanliness, property conditions & facilities
Courteous staff, clean rooms, good view
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable stay at the heart of Madrid.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, some warm items not just continental, fresh orange juice from one of those machines. Very stylish hotel, might get a little warm in summer I suspect but I was there in March and it was cool enough with 17/18 degrees outside.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Close enough to sightseeing attractions (easily reached by metro or taxi) but in a quiet neighborhood near a park. Staff was very helpful and accommodating. The room was clean with a lovely shower and comfortable bed. The breakfast buffet was well worth it. There were lots of options from pastries to cereal, yogurt, fruit, breads, ham, cheese etc. Coffee, juice and water plus churros! So yummy you won’t need to eat again until dinner!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities
Great location. Friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Girlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, service is good
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bashar

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customers service, great atmosphere, room cleanness
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Carlos

Liked: Cleanliness
clean room, great breakfast optional. no free bottle of water in room, no garbage can in room. dumpster in front of property
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place to stay!!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Carlos Santana

Liked: Cleanliness, amenities, property conditions & facilities
clean room, helpful staff cold air trhugh unfixed window
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Benedict

Liked: Cleanliness, staff & service
Lots of disturbing noises from water pipes during the night make it difficult to sleep. Otherwise, it's an extremely clean and tidy hotel with helpful staff.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Alberto

Hotel was clean and staff very nice
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very enjoyable stay.
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and the staff is very friendly Especially Jesus and Alberto at the restaurant
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and well maintained. The staff were friendly, and it has a nice gym. We did not eat there, but the food service areas looked very nice too. I would stay here again!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Christine Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast. Nice fitnessroom.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

anna marie

Liked: Cleanliness, amenities
Very accommodating
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Geronimo

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities
The rooms were nice size compared to many European hotels we’ve stayed in before. The location was excellent. It was close to shopping, restaurants, and the metro.
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, amenities
Hot water
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Wonderful breakfast. Great location, with metro nearby.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Preni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 4 nights in Jul 2025