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"Excellent location. Elegant hotel. Very friendly and helpful staff who spoke good English, too. " More
11 Dec 2019 by General Manager
Dear guest, We appreciate your positive review about your most recent stay. Thank you for taking the time to share and we are pleased that you were satisfied! We hope to see you again! Best, F.O. General Manager
3 May 2019 by General Manager
Estimado huésped, Muchas gracias por su valoración 5*. Esperamos volver a dedicarle toda nuestra hospitalidad en futuros viajes a nuestra gran ciudad. Atentamente, F.O. Director
14 Feb 2018 by General Manager
Dear guest, Thank you so much for taking the time to review our hotel. We appreciate the feedback that is very important for us and hope to see you here again, during your next visit to our city. Best regards, F.O. General Manager
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, meeting rooms, and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 97 square feet (9 square metres) and includes a conference centre. A fitness centre, a library, and tour or ticket assistance are also featured at the business-friendly Sercotel Gran Hotel Conde Duque. Parking is available for a fee. This 4-star Madrid hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Offsite parking discounted rates available
Sercotel Gran Hotel Conde Duque offers 141 accommodations with minibars and laptop-compatible safes. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Salon de te – This tapas bar specialises in local cuisine and serves brunch, lunch, dinner and light fare. A children's menu is available. Reservations are required.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include a fitness centre.
Special check-in instructions:
This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Sercotel Gran Hotel Conde Duque offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
