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Sercotel Madrid Aeropuerto

4.0 star property

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Photo gallery for Sercotel Madrid Aeropuerto

Front of property
Lobby sitting area
Front of property
Lobby sitting area
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Calle del Galeon, 25, Madrid, Madrid, 28042
  • Place, El Capricho Park
    ‪13 min walk‬
  • Place, Calle de Alcalá
    ‪14 min walk‬
  • Place, Plenilunio Shopping Mall
    ‪15 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪4 min drive‬

Room options

View all photos for Classic Twin Room

Memory-foam beds, minibar, in-room safe, desk

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Room (Familiar)

Memory-foam beds, minibar, in-room safe, desk

Room (Familiar)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Double Room

Memory-foam beds, minibar, in-room safe, desk

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Memory-foam beds, minibar, in-room safe, desk

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Sercotel Madrid Aeropuerto

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Sercotel Madrid Aeropuerto offers 81 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. A pillow menu is available. Televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The breakfast at Sercotel Madrid Aeropuerto gets high marks from our customers. During your stay, you'll be connected to the convention center, and within walking distance of El Capricho Park. You'll find features like free WiFi in public areas and a free roundtrip airport shuttle, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the breakfast
  • Within a 15-minute walk of El Capricho Park and Castillo de la Alameda
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sercotel Madrid Aeropuerto offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sercotel Madrid Aeropuerto. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Sercotel Madrid Aeropuerto has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 5:00 AM to 1:00 AM at scheduled times
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 25 per day)
  • Secured, covered extended parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Covered self parking fee: EUR 25 per day
  • Covered extended parking fee: EUR 25 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:30 AM to 8:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid

Sercotel Madrid Aeropuerto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 718 out of 1216 reviews
Rating 8 - Good. 319 out of 1216 reviews
Rating 6 - Okay. 114 out of 1216 reviews
Rating 4 - Poor. 35 out of 1216 reviews
Rating 2 - Terrible. 30 out of 1216 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities
Tiene muy buena ubicacion cerca del aeropuerto y muy bien manejado el hotel en general
Stayed 1 night in Dec 2025

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly welcome on arrival and convenient airport shuttle service. The room was functional but needed some repair (plug missing in bathroom sink an example). I was very surprised that there was no kettle and cups to make a hot drink in the room, and no iron available either. Bed and pillows comfortable. Quiet surroundings but noise from adjacent rooms was noticeable when people arrived and left.
Stayed 1 night in Dec 2025

8/10 Good

Charles, Azle

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with good staff . It says 3 miles from airport , it’s not more like 15-20 minutes.
Stayed 1 night in Dec 2025

6/10 Okay

Javier

Liked: Cleanliness, staff & service
Room was in good condition
Stayed 1 night in Dec 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities
This hotel was the perfect place to stay before catching an early flight the next morning. They made the shuttle service so easily and convenient. We had dinner at the hotel upon arrival and a coffee before hopping a shuttle to the airport. The staff were very pleasant and helpful. Great decision for us since we only used public transportation while in Madrid.
Stayed 1 night in Dec 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities
Very clean room. Extremely friendly staff and bilingual. I really enjoyed the breakfast, it was spot on 10 out of 10.
Stayed 1 night in Dec 2025

10/10 Excellent

Alberto, Hallandale Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars!!! Will recommend to friends and family.
Stayed 1 night in Dec 2025

4/10 Poor

Maria

Disliked: Cleanliness, amenities
The room had a smell, the utensils in the breakfast were dirty. The shower was leaking, there was so many little things wrong with the place that It felt more like a hostel.
Stayed 1 night in Nov 2025

10/10 Excellent

Flor

Stayed 1 night in Dec 2025

2/10 Terrible

joell

Stayed 1 night in Dec 2025

8/10 Good

Agata

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Airport shuttle takes more than 20 min, when I booked the hotel it said 2 miles from airport
Stayed 1 night in Dec 2025

10/10 Excellent

Hugo H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice, the check-in representative was super helpful and pleasant. We really enjoyed staying at this hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Arrived late and had an early flight. Decided to eat in hotel restaurant. Had hamburger with fries and it was delicious. They had Heinz ketchup too! Room was clean and quiet. Took the 5am free shuttle to the airport; it was on time and the driver was very nice. All staff in the hotel were also very nice. Highly recommend this hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Some stains on carpet. Staff were great. Food is adequate. Coffee was good.
Stayed 1 night in Nov 2025

6/10 Okay

Søren

Business traveller
The food was absolutey terrible.
Stayed 1 night in Nov 2025

6/10 Okay

Richard

Business traveller
Liked: Cleanliness, staff & service
Airport Shuttle was late and slow, Check in was also very slow
Stayed 1 night in Nov 2025

10/10 Excellent

Rosanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near airport
Stayed 1 night in Nov 2025

10/10 Excellent

MARITZA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2025

8/10 Good

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Roger

Stayed 1 night in Nov 2025

4/10 Poor

Vitia

Travelled with partner
Disliked: Cleanliness
Staff very attentive but room was not very clean. Walls were dirty.
Stayed 1 night in Nov 2025

10/10 Excellent

ramon

Stayed 1 night in Nov 2025

8/10 Good

Katharine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the free shuttles to and from the airport, as well as the coffee at 4:40 am before our shuttle. There are limited options for dining.
Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Great Hotel, 10 min walk from the metro, and excellent Airport transportation
Stayed 2 nights in Nov 2025