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Sercotel Madrid Aeropuerto

4.0 star property

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Photo gallery for Sercotel Madrid Aeropuerto

Front of property
Front of property
Hallway
Restaurant
A bar area with stools, a counter, and shelves with bottles.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Calle del Galeon, 25, Madrid, Madrid, 28042
  • Place, El Capricho Park
    ‪13 min walk‬
  • Place, Calle de Alcalá
    ‪16 min walk‬
  • Place, Plenilunio Shopping Mall
    ‪1 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪3 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room (Familiar)

Memory-foam beds, minibar, in-room safe, desk

Room (Familiar)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Memory-foam beds, minibar, in-room safe, desk

Superior Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Double Room

A hotel room with a large bed, a desk with a TV, a mirror, and a window with curtains.

Classic Double Room

9.6 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Sercotel Madrid Aeropuerto

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Sercotel Madrid Aeropuerto offers 81 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. A pillow menu is available. Televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The breakfast at Sercotel Madrid Aeropuerto gets high marks from our customers. During your stay, you'll be connected to the convention center, and within walking distance of El Capricho Park. You'll find features like free WiFi in public areas and a free roundtrip airport shuttle, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of El Capricho Park and Castillo de la Alameda
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sercotel Madrid Aeropuerto offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sercotel Madrid Aeropuerto. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Sercotel Madrid Aeropuerto has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 5:00 AM to 1:00 AM at scheduled times
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 25 per day)
  • Secured, covered extended parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Covered self parking fee: EUR 25 per day
  • Covered extended parking fee: EUR 25 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 30 and close September 20.
  • Pool access available from 9:30 AM to 8:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid

Sercotel Madrid Aeropuerto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 787 out of 1313 reviews
Rating 8 - Good. 332 out of 1313 reviews
Rating 6 - Okay. 127 out of 1313 reviews
Rating 4 - Poor. 37 out of 1313 reviews
Rating 2 - Terrible. 30 out of 1313 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you need to stay close to the hotel!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
nice place, easy shuttle service
Stayed 1 night in Mar 2026
Verified

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Yes very convenient hotel and shuttle service was good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Laura

Liked: Staff & service
Great location!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities
Room was very clean, comfortable, and quiet. The staff was great, and the shuttle to airport could not have been easier. A really great stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities
Wonderful staff, very clean, good breakfast and shuttle to airport on time
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Clean room; great staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, close to the airport, good bed, but the hotel needs a little refresh - dining area and room toilet
Stayed 1 night in Mar 2026
Verified

8/10 Good

Omowunmi

Liked: Cleanliness, amenities, property conditions & facilities
Easy access to the airport.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near airport
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sarah

Corteous staff, Fabulous breakfast,free shuttle
Stayed 1 night in Feb 2026
Verified

8/10 Good

Dr. Monica Bracho

Liked: Cleanliness, staff & service, amenities
Good move if you want and need to be near the airport, free shutle, nice rooms
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
The check in process was smooth. The hotel was clean and in a convenient area close to the airport. They had a bar and restaurant and a buffet breakfast with plenty of options. And to top all that free airport shuttle service at check out
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jana

Convenient location to T1-T3
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t use from the airport but excellent on the way from hotel to airport
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Catherine Khate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Love the place and it’s very nice. I Love the staffs
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

ALLAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apparently as a couple checked in with their daschund, so pet friedly. Great location. Great shuttle service to the airport. Very friendly neighbourhood. You can walk to tapas bars, restaurants and corner shops.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service
The airport shuttle is very helpful. The staff is friendly and professional. The rooms need updating but are very clean with comfortable beds. The restaurant and bar are convenient but pricey.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kiyoko

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for 1 night, close to airport
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for an overnight stay near the airport. All the essentials are in place. Clean and efficient. Free shuttle is a plus.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
6:30 am shuttle was on time and efficient. Early bird breakfast for 6 euros consisted of just OJ, coffee and pastries
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Deborah Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle bus excellent. My room was clean and comfortable. I had dinner which was very tasty and good value. Reception and Bar/Restaurant staff very helpful.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, good airport shuttle. No tea or coffee facility in room. Small bar and restaurant
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ssanyu

Liked: Cleanliness, staff & service
Reception staff was outstanding 🙏
Stayed 1 night in Jan 2026