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Sercotel Madrid Aeropuerto

4.0 star property

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Photo gallery for Sercotel Madrid Aeropuerto

Front of property
Bar (on property)
Front of property
Lobby sitting area
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Calle del Galeon, 25, Madrid, Madrid, 28042
  • Place, El Capricho Park
    ‪13 min walk‬
  • Place, Calle de Alcalá
    ‪16 min walk‬
  • Place, Plenilunio Shopping Mall
    ‪1 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪3 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Room (Familiar)

Memory-foam beds, minibar, in-room safe, desk

Room (Familiar)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Sercotel Madrid Aeropuerto

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Sercotel Madrid Aeropuerto offers 81 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. A pillow menu is available. Televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The breakfast at Sercotel Madrid Aeropuerto gets high marks from our customers. During your stay, you'll be connected to the convention center, and within walking distance of El Capricho Park. You'll find features like free WiFi in public areas and a free roundtrip airport shuttle, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the breakfast
  • Within a 15-minute walk of El Capricho Park and Castillo de la Alameda
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sercotel Madrid Aeropuerto offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sercotel Madrid Aeropuerto. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Sercotel Madrid Aeropuerto has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 5:00 AM to 1:00 AM at scheduled times
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 25 per day)
  • Secured, covered extended parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Covered self parking fee: EUR 25 per day
  • Covered extended parking fee: EUR 25 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:30 AM to 8:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid

Sercotel Madrid Aeropuerto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 761 out of 1278 reviews
Rating 8 - Good. 326 out of 1278 reviews
Rating 6 - Okay. 122 out of 1278 reviews
Rating 4 - Poor. 37 out of 1278 reviews
Rating 2 - Terrible. 32 out of 1278 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

alejandro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Does the job staying close to the airport for an early flights with free shtt3
Stayed 1 night in Jan 2026

10/10 Excellent

Tessa

Travelled with family
Liked: Cleanliness, staff & service
Efficient
Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very nice, clean room.Rodrigo was friendly and helpful at check in. Good dinner and breakfast. The shuttle go snd from airport convenient. Good location.
Stayed 1 night in Jan 2026

8/10 Good

MKayla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. Supplied more than the regular amenities. Staff was nice and accommodating.
Stayed 3 nights in Jan 2026

10/10 Excellent

Marisol

Business traveller
Liked: Cleanliness, staff & service, amenities
Wonderful staff, very clean, good breakfast and shuttle to airport on time
Stayed 1 night in Nov 2025

10/10 Excellent

Arlene

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful.
Stayed 1 night in Jan 2026

10/10 Excellent

Mercedes

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was clean
Stayed 1 night in Jan 2026

10/10 Excellent

Oscar

Stayed 1 night in Jan 2026

10/10 Excellent

Raika Antonielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is pretty close to the Airport—easy access by bus. The staff is very friendly. It wasn’t clear that the transfer service on arrival should be arranged by going to the airport information desk to call the hotel and book the service, reason I ended up going by bus. However, it was easy to book the transfer to go to the airport the other day.
Stayed 1 night in Jan 2026

6/10 Okay

Daniel

It was extremely warm in our hotel room. My husband called the front desk to see if they would turn on the air conditioning. The man at the front desk said that they would. But, they never did - the room never got any cooler.
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Jan 2026

10/10 Excellent

Estrellita

Stayed 2 nights in Jan 2026

10/10 Excellent

ANSH

Stayed 1 night in Jan 2026

8/10 Good

Tigran

Liked: Cleanliness, amenities, property conditions & facilities
All was good, except extremely oily smell in the lobby
Stayed 1 night in Jan 2026

8/10 Good

Marisol Alfonzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Room was large and comfortable and quiet. Staff, especially the restaurant and shuttle drivers, were exceptionallt nice and efficient.
Stayed 1 night in Jan 2026

10/10 Excellent

Arlene

Stayed 1 night in Jan 2026

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very kind and pleasant. There is are a few Italian and pizza options only one to two minutes walk. The breakfast was 13 $ and excellent. Room was modern and clean / fresh. Shower with nice hot water. I arrived around 11:00 pm and was glad to have food conveniently a short distance away. I also noticed there were a few people having late drinks near he bar. Lovely hotel. Thank you
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel, Miami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service! No complaints whatsoever
Stayed 1 night in Nov 2025

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Dec 2025

8/10 Good

Bryan

Stayed 1 night in Jan 2026

2/10 Terrible

IL GIE

Disliked: Cleanliness, amenities, property conditions & facilities
Room is dirty
Stayed 1 night in Jan 2026

10/10 Excellent

Natalie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Clean room, bunk beds great for kids,
Stayed 1 night in Jan 2026

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didnt manage to have breakfat as we had to be at the airport. One problem the coffee is not hot enough from those machines.
Stayed 1 night in Jan 2026

10/10 Excellent

Ssanyu

Business traveller
Liked: Cleanliness, staff & service
Reception staff was outstanding 🙏
Stayed 1 night in Jan 2026