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SmartRental Collection Gran Vía Capital

4.0 star property
VIP Access

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Photo gallery for SmartRental Collection Gran Vía Capital

A view of a cityscape with a swimming pool in the foreground.
A modern lobby with a reception desk, plush seating, and a large window.
A restaurant with a neon-lit mural of a building, dark blue upholstered seating, and tables set with glasses and plates.
A balcony with wicker chairs and cushions, overlooking a row of historic buildings.
A hotel room with a large bed, a desk with a mirror, and a bathroom with a sink.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Calle Gran Vía 14, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Place, Plaza Mayor
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite Collection

A hotel room with a large bed, a desk with a mirror, and a bathroom with a sink.

Suite Collection

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

A hotel room with a large bed, a headboard with artwork, a bedside table with a lamp, and a small shelf.

Apartment, 1 Bedroom

9.4 out of 10
Exceptional
(17 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 1 Bedroom

A neatly made bed with white linens and a folded towel, a bedside table with a lamp, and a wall with a mural.

Superior Apartment, 1 Bedroom

9.2 out of 10
Wonderful
(38 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

A modern hotel room with a large bed, a mirror, a wall mural, and a small table with a lamp.

Apartment, 2 Bedrooms

9.6 out of 10
Exceptional
(13 reviews)
  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms

A neatly made bed with white linens, a bedside table with a lamp, and a mirror on the wall.

Apartment, 2 Bedrooms, 2 Bathrooms

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite Smart

A modern outdoor bathroom with a wooden platform, a hot tub, and a round wicker ottoman.

Suite Smart

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite Collection 1 Bedroom (2 people)

A neatly made bed with white linens and towels, a headboard with a teal accent, a wall-mounted light fixture, and a large window with curtains.

Suite Collection 1 Bedroom (2 people)

9.6 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms (Collection)

A rooftop terrace with a wooden deck, a hot tub, and outdoor seating.

Suite, 2 Bedrooms (Collection)

10.0 out of 10
Exceptional
(3 reviews)
  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

SmartRental Collection Gran Vía Capital

This smoke-free hotel features an outdoor pool, a restaurant, and self parking. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
SmartRental Collection Gran Vía Capital offers 60 air-conditioned accommodations with washers/dryers and espresso makers. These individually decorated and furnished accommodations have separate sitting areas. 45-inch flat-screen televisions come with digital channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

This Madrid hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of SmartRental Collection Gran Vía Capital's great location. During your stay, you're just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Gran Via and 6 minutes by foot from Puerta del Sol
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at SmartRental Collection Gran Vía Capital. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
La Catorce Restaurante - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Parking on site (EUR 39 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children
  • A restaurant

Restaurants on site

  • La Catorce Restaurante

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Griddle
  • Hob
  • Kitchen
  • Microwave
  • Mixer
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 70 per person (one-way)
  • Airport shuttle fee per child: EUR 70 (one-way)
  • Self parking fee: EUR 39 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 500/2022/05021
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 7:00 PM.

Property is also known as

SmartRental Collection Gran Vía Capital Hotel
SmartRental Collection Gran Vía Capital Madrid
SmartRental Collection Gran Vía Capital Hotel Madrid

SmartRental Collection Gran Vía Capital Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 794 out of 1030 reviews
Rating 8 - Good. 168 out of 1030 reviews
Rating 6 - Okay. 40 out of 1030 reviews
Rating 4 - Poor. 17 out of 1030 reviews
Rating 2 - Terrible. 11 out of 1030 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, great staff, great location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lucrezia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place, in a perfect location, in a great amenities. Super attentive and fun staff, awesome breakfast buffet, highly recommend!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Aminata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly and solo traveling friendly. The staff there are great and its the best of both worlds since the rooms are apartment style but there is a full body of people downstairs for check in and service.
Stayed 9 nights in Apr 2026
Verified

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very clean, amazing breakfast options, friendly staff and in room washer/dryer.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, accommodations were as expected and the location was perfect to easily get to everything
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rahim

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was warm, staff were very helpful
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

IamKwabena

Liked: Cleanliness, staff & service, amenities
Great hotel and we had a great stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, great location, very friendly and helpful staffs. Our room was clean, well maintained, beautifully designed and cozy. Our stay was very pleasant and we highly recommend this hotel.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

IRENE TABIOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. We liked that the immediate area is not as busy compared to the other end of Gran Via. Good selection of restaurants w
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service the moment we arrived.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Large well equipped suite in a great location beautifully furnished for less than the price of an average hotel room.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we very nice.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Yoarwin

Liked: Cleanliness, amenities, property conditions & facilities
Excellente location, great staff
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms! The location is amazing, right in the heart of the city.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and staff was very supportive
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Jagroop

Liked: Cleanliness, amenities, property conditions & facilities
Kind staff, spotless the whole place, perfect rooms. We loved our stay!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Heniz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, all the staff were really kind and helpful.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Mazin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, staff were great, clean rooms, nice reception area and lobby. The only thing was that the apartment was very small, good for 2 persons but not 4.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities
Great room for value
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location , everything close by . Stuff is very helpfulQG
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Kind staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay! Located on a terrific centrally located beautiful street, the rooftop bar added fun:) and the staff were super nice. Lisa was especially kind cheerful and helpful! The room was a great 2 bedroom, lovely kitchen with everything we would ever need and awesome balconies. We will definitely stay there again ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

JIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We and our teenage daughter have enough and separated space. Excellent location yet quiet room we have. We enjoyed our stay completely. Super friendly staff. Breakfast is decent.
Stayed 2 nights in Mar 2026