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SmartRental Collection Gran Vía Capital

4.0 star property
VIP Access

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Photo gallery for SmartRental Collection Gran Vía Capital

Outdoor pool
Exterior
Reception
View from property
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Parking available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Calle Gran Vía 14, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪7 min walk‬
  • Plaza Mayor
    ‪13 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite Collection

In-room safe, individually decorated, individually furnished

Suite Collection

  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Collection 1 Bedroom (2 people)

In-room safe, individually decorated, individually furnished

Suite Collection 1 Bedroom (2 people)

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Collection)

Terrace/patio

Suite, 2 Bedrooms (Collection)

  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

In-room safe, individually decorated, individually furnished

Apartment, 1 Bedroom

  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms

In-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms, 2 Bathrooms

  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Smart

Terrace/patio

Suite Smart

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

In-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms

  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

In-room safe, individually decorated, individually furnished

Superior Apartment, 1 Bedroom

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

SmartRental Collection Gran Vía Capital

Hotel with a 24-hour front desk, steps from Gran Via
This smoke-free hotel features an outdoor pool, a restaurant, and self parking. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
SmartRental Collection Gran Vía Capital offers 60 air-conditioned accommodations with washers/dryers and espresso makers. These individually decorated and furnished accommodations have separate sitting areas. 45-inch flat-screen televisions come with digital channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

This Madrid hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of SmartRental Collection Gran Vía Capital's great location. During your stay, you're just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Gran Via and 7 minutes by foot from Puerta del Sol
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at SmartRental Collection Gran Vía Capital. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
La Catorce Restaurante & - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Parking on site (EUR 36 per day)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children
  • A restaurant

Restaurants on site

  • La Catorce Restaurante &

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Griddle
  • Hob
  • Kitchen
  • Microwave
  • Mixer
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 70 per person (one-way)
  • Airport shuttle fee per child: EUR 70 (one-way)
  • Self parking fee: EUR 36 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 7:00 PM.

Property is also known as

SmartRental Collection Gran Vía Capital Hotel
SmartRental Collection Gran Vía Capital Madrid
SmartRental Collection Gran Vía Capital Hotel Madrid

SmartRental Collection Gran Vía Capital Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 564 out of 743 reviews
Rating 8 - Good. 123 out of 743 reviews
Rating 6 - Okay. 34 out of 743 reviews
Rating 4 - Poor. 11 out of 743 reviews
Rating 2 - Terrible. 11 out of 743 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night but would definitely choose this property again for a longer stay!
Stayed 1 night in Jan 2025

4/10 Poor

Christine, Peoria

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We only stayed one night , the location is central BUT there is a nightclub that blasts music till early hours and you can’t. sleep . The heater did not work until hours after we arrived they put a space heater to warm room while we waited for heat to work . TV did not work , no hand towels in shower , only 2 towels total . Sofa bed mattress was paper thin and terribly uncomfortable. Overall I would NOT recommend or ever stay here again . It’s an overpriced Airbnb . Yes , I brought this to staff attention and they said we could move to a smaller room and offered no discounts to do this. They noted the broken TV and simply said maintenance wasn’t working so it couldn’t be fixed for us.
Stayed 1 night in Jan 2025

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the location is outstanding. We walked 10 minutes to Museo del Prado, Plaza de Cibeles. The room is like small apartment with space enough for 4 -5 adults. We had terrace with a jacuzzi. Even tough the hotel is in the Gran Via Ave we did not have any problems with the nouse of the cars, etc I will repeat this hotel in my next visit to Madrid.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sandra, hillside

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place, modern and clean, staff like Kevin and Barbara make it feel like a home stay, thank you
Stayed 3 nights in Jan 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

This was a great location service was great. Clean room comfortable bed great breakfast highly recommend
Stayed 4 nights in Jan 2025

2/10 Terrible

Lyanne

Stayed 2 nights in Jan 2025

10/10 Excellent

mayte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very spacious and clean!
Stayed 3 nights in Dec 2024

10/10 Excellent

Yari

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and location

Location and service at the hotel was incredible! Personnel at the hotel was very friendly and received us with a cava and offered us complementary drinks at one of the hotel’s bars. Location is closed to the Puerta del Sol, Plaza Mayor, Puerta de Alcalá, Parque del Retiro, among others. Great places to eat close by like “Vinitus” (for great tapas and desserts), plus lots of stores for shopping. We had an amazing time in Madrid. We were a party of 5 and the apartment was beautiful, very comfortable and equiped with a kitchen and 2 bathrooms. We will stay again whenever we come back to Madrid!
Stayed 1 night in Jan 2025

10/10 Excellent

Edward

Stayed 2 nights in Dec 2024

10/10 Excellent

Oniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was good also staff We paid for a new year eve dinner and a roof top all inclusive drinks and couldn’t be worse,,food was horrible and drinks just a couple of them Price too high for what we got
Stayed 6 nights in Dec 2024

8/10 Good

Yousef

Stayed 7 nights in Dec 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool apartment right in the centre on Gran Via. Cool furnishings and great kitchen and bathroom. It was too cold to go to the roof terrace but it looked great too!
Stayed 1 night in Dec 2024

10/10 Excellent

IVY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little noisy at night since my room is facing a busy street. Other than that, we enjoyed our stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Krista

Stayed 2 nights in Dec 2024

10/10 Excellent

Chee Keong Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Location was perfect. I only wish the front desk staff was a bit more friendly.
Stayed 6 nights in Sep 2024

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

10/10 Excellent

Terilynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice reception staff, however the amenities was very poor. Shampoo and conditioner was very cheaply and awful fragrance. Housekeeping did a fantastic job cleaning. Spacious rooms for a family of 5.
Stayed 1 night in Dec 2024

10/10 Excellent

Xiang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Washer and dryer are very convenient.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and got us into a room even we arrived at 930am. They were also helpful on best restaurants and shows nearby
Stayed 4 nights in Dec 2024

8/10 Good

Joseph, Kaneohe

Stayed 1 night in Dec 2024

8/10 Good

Terilynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and amenities were plentiful as well. Great location.
Stayed 1 night in Dec 2024

8/10 Good

FRANCISCO A

Liked: Cleanliness, staff & service

Check the unit before you unload.

Location is excellent. Room is comfortable. Bathroom needed some fixing of the shower floor, water drained slowly easy to leak out of shower. Foul Smell from the toilet. We arrived so tired and late that we didn't ask for help to change the room or fix the restroom at that time. We learned to check all the unit before we open the luggage and hit the sack.
Stayed 2 nights in Dec 2024

8/10 Good

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service,clean, good location
Stayed 2 nights in Dec 2024

10/10 Excellent

CLAIRE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with lovely staff. Would highly recommend
Stayed 2 nights in Nov 2024