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SmartRental Collection Gran Vía Capital

4.0 star property
VIP Access

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Photo gallery for SmartRental Collection Gran Vía Capital

Outdoor pool
Reception
Apartment, 1 Bedroom (3 people) | Living area
Suite Collection 1 Bedroom (4 people)
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Parking available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Calle Gran Vía 14, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪6 min walk‬
  • Plaza Mayor
    ‪13 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite Collection

2 bedrooms, in-room safe, individually decorated, individually furnished

Suite Collection

  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Collection 1 Bedroom (2 people)

2 bedrooms, in-room safe, individually decorated, individually furnished

Suite Collection 1 Bedroom (2 people)

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Collection)

Terrace/patio

Suite, 2 Bedrooms (Collection)

  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

2 bedrooms, in-room safe, individually decorated, individually furnished

Apartment, 1 Bedroom

  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms

2 bedrooms, in-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms, 2 Bathrooms

  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Smart

Terrace/patio

Suite Smart

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

2 bedrooms, in-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms

  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

2 bedrooms, in-room safe, individually decorated, individually furnished

Superior Apartment, 1 Bedroom

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

SmartRental Collection Gran Vía Capital

Hotel with an outdoor pool, steps from Gran Via
This smoke-free hotel features an outdoor pool, a restaurant, and self parking. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
SmartRental Collection Gran Vía Capital offers 60 air-conditioned accommodations with washers/dryers and espresso makers. These individually decorated and furnished accommodations have separate sitting areas. 45-inch flat-screen televisions come with digital channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

This Madrid hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of SmartRental Collection Gran Vía Capital's great location. During your stay, you're just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the central location
  • Steps from Gran Via and 7 minutes by foot from Puerta del Sol
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at SmartRental Collection Gran Vía Capital. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
La Catorce Restaurante & - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Parking on site (EUR 36 per day)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children
  • A restaurant

Restaurants on site

  • La Catorce Restaurante &

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Griddle
  • Hob
  • Kitchen
  • Microwave
  • Mixer
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 70 per person (one-way)
  • Airport shuttle fee per child: EUR 70 (one-way)
  • Self parking fee: EUR 36 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 7:00 PM.

Property is also known as

SmartRental Collection Gran Vía Capital Hotel
SmartRental Collection Gran Vía Capital Madrid
SmartRental Collection Gran Vía Capital Hotel Madrid

SmartRental Collection Gran Vía Capital Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 613 out of 805 reviews
Rating 8 - Good. 133 out of 805 reviews
Rating 6 - Okay. 34 out of 805 reviews
Rating 4 - Poor. 14 out of 805 reviews
Rating 2 - Terrible. 11 out of 805 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anabel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barbara from front desk was great. Great location clean apartment all you need. Great place, great location and free champagne in front desk. Will stay here again . Great decor in the apartment
Stayed 2 nights in Mar 2025

10/10 Excellent

GUSTAVO, Pembroke Pines

Stayed 2 nights in Mar 2025

4/10 Poor

natalya

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not recommended

Not sure how this property received high ratings. The location was good and front desk staff very nice. However the property was old, the couch was uncomfortable and when it is opened it took up the whole room. Everything was old and room smelled of disinfectant
Stayed 1 night in Mar 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and made us feel so welcomed and we always felt safe coming in and out and it was in such a good location.
Stayed 5 nights in Mar 2025

10/10 Excellent

Christine

Stayed 3 nights in Mar 2025

10/10 Excellent

Elier

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

We spent a weekend in Madrid. The hotel is close to everything and very spatious and comfortable.
Stayed 1 night in Mar 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to walk around!
Stayed 1 night in Mar 2025

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice property in an excellent location within the city center
Stayed 1 night in Mar 2025

10/10 Excellent

Edwin, Houston

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place in the grand via area
Stayed 5 nights in Mar 2025

10/10 Excellent

Hillel

Stayed 4 nights in Mar 2025

10/10 Excellent

Inder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff.
Stayed 3 nights in Mar 2025

8/10 Good

Iliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 7 nights in Feb 2025

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Wendy

Travelled with family and small children
Liked: Staff & service
The hotel is cool looking but the rooms were not very clean. Hallways weren’t very clean. The staff at front desk were amazing and super friendly/helpful. The beds were cheap and not comfy. The windows were not helpful with blocking out sound, you could hear conversations outside very clearly, ALL NIGHT LONG. If someone moved something on the floor above it was very very loud. The sky bar isn’t open to the public during the week. Only Thurs-sun. Bathroom was quite small and not easy to fit in, no counter space. Not enough towel holders for a room that sleeps 6.
Stayed 3 nights in Mar 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Céntrico

La ubicación del hotel es inmejorable y el personal es muy amable. El tamaño de la habitación es demasiado pequeño para 4 personas cuando se abre el sofá cama, y este no es nada cómodo ni siquiera para que duerman los niños. Todo lo demás bien, la habitación muy limpia y con todas las comodidades.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joel, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is my go to place when in Madrid. Excellent location and great value for the price.
Stayed 2 nights in Feb 2025

8/10 Good

Family

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this place was great overall. The staff was friendly, and the facilities were clean and well-maintained. However, one downside was the noise. I could hear sounds from other rooms, and the housekeeping staff made a lot of noise in the early morning, moving furniture and cleaning. It was a bit disruptive for a restful stay. Other than that, everything else was excellent!
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrzej

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very comfortable stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love it
Stayed 3 nights in Feb 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management was amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked it!!
Stayed 1 night in Feb 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Yee

Stayed 3 nights in Feb 2025