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Aparthotel

Smartr Madrid Gran Vía 47

3.5 star property

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Photo gallery for Smartr Madrid Gran Vía 47

Restaurant
Daily buffet breakfast (EUR 17 per person)
Microwave, stovetop, coffee/tea maker, toaster
Studio with Gran Via Views (2 people)
Individually decorated, individually furnished, soundproofing

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
Calle Gran Vía 47, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Plaza de España - Princesa
    ‪2 min walk‬
  • Place, Plaza de Callao
    ‪2 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Single Studio

Single Studio

Single Studio

  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Studio (2 People)

Individually decorated, individually furnished, soundproofing

Studio (2 People)

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio, Terrace (2 People)

Individually decorated, individually furnished, soundproofing

Studio, Terrace (2 People)

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom (4 People)

Individually decorated, individually furnished, soundproofing

Apartment, 1 Bedroom (4 People)

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms (3 People)

View from room

Apartment, 2 Bedrooms (3 People)

  • 25 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Apartment, 2 Bedrooms (B - 4 People)

Apartment, 2 Bedrooms (B - 4 People)

Apartment, 2 Bedrooms (B - 4 People)

  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio with Gran Via Views (2 people)

Individually decorated, individually furnished, soundproofing

Studio with Gran Via Views (2 people)

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Smartr Madrid Gran Vía 47

Aparthotel connected to a rail/subway station in Madrid
Along with concierge services, this smoke-free aparthotel has a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and multilingual staff assistance are onsite. Each apartment features a kitchenette with a stovetop and a microwave, plus free WiFi and a flat-screen TV with digital channels. Additional amenities include a coffee/tea maker, a hair dryer, and a shower. Weekly housekeeping is available.
Smartr Madrid Gran Vía 47 offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 43-inch flat-screen televisions come with digital channels. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at Smartr Madrid Gran Vía 47. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Gran Via. Features include free WiFi in public areas, plus breakfast (surcharge) and concierge services. This comfortable aparthotel has 67 apartments on 9 floors. This property offers pet-friendly amenities like food and water bowls. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a flat-screen TV, and a microwave
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and a virtual front desk
  • Steps from Gran Via and 8 minutes by foot from Puerta del Sol
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Smartr Madrid Gran Vía 47 offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Smartr Madrid Gran Vía 47 also features express check-in, express check-out, and an elevator.

This 3.5-star Madrid aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 8:30 AM to 10:30 AM and on weekends from 8:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 36 per day)
  • Onsite parking options include a garage

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Toaster

Dining

  • Buffet breakfast available for a fee 8:30 AM to 10:30 AM on weekdays and 8:30 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 15 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 25 kg per pet
  • Fee: EUR 30 per accommodation per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Iron/ironing board
  • Multilingual staff
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • Connected to a rail/subway station
  • In a shopping district
  • In the city centre
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near the airport

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 67 units
  • 9 floors
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby partner property, located 200 meters away.

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 55 lbs per pet
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 15 for children
  • Nearby parking fee: EUR 36 per day (656 ft away)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests.
Housekeeping is included for stays of 6 nights or more.
Property Registration Number VT-11639-VT11712
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

SmartRental Gran Via 47
Smartr Madrid Gran Via 47
Smartr Madrid Gran Vía 47 Madrid
Smartr Madrid Gran Vía 47 Aparthotel
Smartr Madrid Gran Vía 47 Aparthotel Madrid

Smartr Madrid Gran Vía 47 Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 164 out of 499 reviews
Rating 8 - Good. 146 out of 499 reviews
Rating 6 - Okay. 86 out of 499 reviews
Rating 4 - Poor. 53 out of 499 reviews
Rating 2 - Terrible. 50 out of 499 reviews

7.8/10

Cleanliness

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Joaquin

Disliked: Cleanliness, room comfort
Not as advertised, too much money for the condition of the place
Stayed 4 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness
Great location & value of money.
Stayed 3 nights in Nov 2025

6/10 Okay

Xiomarys

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The room was different than the photo in the app. The bed was little than the mattres and my husband and I were slip to the floor in both sides. The tv control was bandage with tape and has no batteries. They bought some in the second day but doesn't worked it. So it was ok but not good at all. ..
Stayed 2 nights in Nov 2025

8/10 Good

Jing peng

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Great location, the hotel is old.
Stayed 3 nights in Oct 2025

6/10 Okay

Manuel

Liked: Cleanliness
Stayed 3 nights in Nov 2025

10/10 Excellent

Rosmery

Stayed 5 nights in Oct 2025

10/10 Excellent

Leilani

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2025

2/10 Terrible

German

Travelled with family
Disliked: Cleanliness, room comfort

The worst place that I have ever stayed in Madrid

It was awful.
Stayed 4 nights in Oct 2025

2/10 Terrible

Aldo

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The apartment was plagued by black mold, and the floor and overall condition were deplorable. The size of the shower or toilet did not conform to any standard non-American or European code. To add insult to injury, the constant disturbance of the rest was a significant issue throughout the night and day. The sound of water running from the pipes in the room from other rooms, the constant smoking from attendants in the storage room, and the pervasive odor made the apartment unsuitable for anyone. It is a dilapidated and unsanitary place, and the price is not justified.
Stayed 3 nights in Oct 2025

8/10 Good

FRANCISCO, BUENOS AIRES

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Perfect location, the building needs an update
Stayed 5 nights in Sep 2025

6/10 Okay

Bersa I

The location of the property it’s great, the property itself it’s not worth it that amount of money, we spent 6 nights and they didn’t clean the room ones, we have to ask for clean towels, they don’t have closets. The bathroom doesn’t have cabinets. They don’t have restaurant neither. The client has to go 2 blocks away to have breakfast, etc, etc.
Stayed 7 nights in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2025

2/10 Terrible

Minyi

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
old
Stayed 1 night in Sep 2025

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, amenities
Front desk staff were lovely!! Property is older but clean and tidy. Kitchen was adequately eqipped however we could not find pods in the grocery store fit the Delta coffee maker. Excellent location walkable to all the touristy spots and located in the theatre district. We enjoyed out stay.
Stayed 2 nights in Oct 2025

6/10 Okay

Devinnie

Liked: Cleanliness
Disliked: Room comfort
The location is great. The room is much smaller than it appears with no night stands, a small table pushed in the inly tight spacw they could fit it. The condition is terrible the shower head is broken so you have to hold it to shower. The floor boards are all damaged and moving throughout the halls and worse in the room. The walls were dirty and the overall condition was damaged. The room was clean but so much disrepair it feels dirty.
Stayed 3 nights in Sep 2025

10/10 Excellent

JORGE

Liked: Cleanliness, room comfort
Stayed 8 nights in Sep 2025

2/10 Terrible

LUZ

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

David

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This was almost false advertising. The only good things that can be said about this place is that the room was clean, and it is located in a busy downtown area with lots in walking distance. But the hotel itself is basically a "dive"-- windowless, dingy, elevators that stop a foot above the floor, no cleaning of the room each day, and the vaunted city view breakfast is two city blocks away in a totally different building.
Stayed 3 nights in Sep 2025

6/10 Okay

Wendy

It is what you pay for
Stayed 1 night in Sep 2025

2/10 Terrible

juan

Disliked: Cleanliness, amenities, property conditions & facilities
The property looks improvised and under construction. I wanted to change dates and they did not extended the courtesy after several appeals by Expedia. They are thieves and are only interested in getting your money. DO NOT BOOK HERE! There are pleanty of cleaner more honest, more proper hotels arround.
Stayed 2 nights in Aug 2025

10/10 Excellent

EWALDO BAYAO

Liked: Cleanliness, property conditions & facilities
Localização excepcional para qualquer objetivo de viagem. Perto de tudo, com transporte fácil para qualquer lugar. Café delicioso, com muita variedade. Adorei.
Stayed 5 nights in Aug 2025

8/10 Good

Graeme

Liked: Cleanliness, amenities, property conditions & facilities
Great central location. Room was quite small but nice large terrace. Only fault was a lack of cleaning products for the kitchenette.
Stayed 8 nights in Aug 2025

8/10 Good

aksell

Good
Stayed 2 nights in Sep 2025

10/10 Excellent

MARCEL, jounieh

Travelled with family
Liked: Amenities, property conditions & facilities
Great location and great staff
Stayed 5 nights in Sep 2025

2/10 Terrible

LUZ

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is by far the worst hotel/apartment I’ve ever stayed in, not only in Gran Vía, but possibly in all of Madrid. The location may seem appealing, but as soon as you walk into the apartment, all you want to do is leave. The sheets were filthy, the place smelled awful, and every time the toilet was flushed, a terrible sewage smell filled the bathroom. The floors were literally broken with holes, unsafe! the walls were stained, the kitchen was dirty, and the entire apartment felt completely neglected and unhygienic. We were supposed to stay longer, but we had to leave after just one night, even knowing we wouldn’t get a refund. It simply wasn’t worth it; the place was disgusting. I would absolutely not recommend this property to anyone under any circumstances
Stayed 2 nights in Sep 2025