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Aparthotel

Sonder by Marriott Bonvoy Sofia Apartments Atocha

3.5 star property

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Photo gallery for Sonder by Marriott Bonvoy Sofia Apartments Atocha

Premium bedding, in-room safe, individually decorated
Fridge, microwave, oven, stovetop
View from property
Premium bedding, in-room safe, individually decorated
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
1 Ronda de Valencia, Madrid, MD, 28012
  • Place, Puerta del Sol
    ‪16 min walk‬
  • Place, Plaza Mayor
    ‪16 min walk‬
  • Place, Gran Via
    ‪3 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 King Bed, City View

Premium bedding, in-room safe, individually decorated

Studio, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, individually decorated

Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio, 1 King Bed

Premium bedding, in-room safe, individually decorated

Superior Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View

Premium bedding, in-room safe, individually decorated

Studio, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

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About this property

Sonder by Marriott Bonvoy Sofia Apartments Atocha

Aparthotel units with kitchenettes, 6-minute walk to Museo Nacional Centro de Arte Reina Sofía
Along with concierge services, this smoke-free aparthotel has free WiFi in public areas and multilingual staff assistance. Each apartment provides a kitchenette with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a coffee/tea maker. Housekeeping is available on request.
Sonder by Marriott Bonvoy Sofia Apartments Atocha offers 36 air-conditioned accommodations with washers/dryers and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers, designer toiletries, and hair dryers. 30-inch flat-screen televisions come with digital channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

During your stay at Sonder by Marriott Bonvoy Sofia Apartments Atocha, you're just a quick walk from Museo Nacional Centro de Arte Reina Sofía. Enjoy features like free WiFi in public areas and concierge services. This comfortable aparthotel has 36 apartments. Enjoy your stay with amenities like a kitchenette and a washer/dryer in each apartment.
  • Each apartment offers a kitchenette, a washer/dryer, and a flat-screen TV
  • Free WiFi in some public areas
  • Services include a concierge, luggage storage, and a virtual front desk
  • Within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía and Plaza de Santa Ana
As a guest of Sonder by Marriott Bonvoy Sofia Apartments Atocha, you'll find multilingual staff, concierge services, and an elevator. WiFi is free in public spaces.

This 3.5-star Madrid aparthotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Laundry

  • Laundry detergent
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift (91 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 36 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sonder Sofia Madrid
Sonder Sofia Aparthotel
Sonder Sofia Aparthotel Madrid

Reviews

Sonder by Marriott Bonvoy Sofia Apartments Atocha Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 116 out of 158 reviews
Rating 8 - Good. 33 out of 158 reviews
Rating 6 - Okay. 4 out of 158 reviews
Rating 4 - Poor. 1 out of 158 reviews
Rating 2 - Terrible. 4 out of 158 reviews

Reviews

6/10 Okay

Heidi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Looks great on paper, but the service was a major letdown The location was fantastic — close to shops, subway, and attractions — and the room itself was spacious, modern, and well-equipped with a kitchenette and laundry. Unfortunately, the service didn’t live up to expectations. The Sonder app, which is supposed to offer 24/7 support, was anything but — I often waited 12+ hours for responses and had to follow up multiple times. The worst issue came when housekeeping locked my AC during a 35°C day. The App support refused to move us to another room or help meaningfully in any way. We ended up fixing it ourselves by throwing the breaker. When we should have been out enjoying ourselves, instead we were fixing a problem ourselves, that should not have occurred in the first place. Staff the next morning gave excuses and shifted blame, insinuating we had done something to lock the AC. No solutions were offered, no apologies uttered and no efforts made to make up for the inconvenience we experienced. Sonder has potential, but poor service and lack of accountability ruined what should’ve been a great stay. I won’t be booking with them again.
Stayed 8 nights in Jul 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Like new,easy, good setup with kitchenette and washer/dryer. Very close to the Reina Sofia, lots of restaurant and grocery store choices.
Stayed 3 nights in Jul 2025

10/10 Excellent

scott

Liked: Cleanliness, amenities, property conditions & facilities
Simple and stylishly decorated with a high level of finish. We booked Studio King and the room was pretty big, lots of light through the windows and not overlooked. Super comfy bed, great amenities in the room and a Lidl right next door for supplies. The kitchenette was also useful and well stocked. Not far from Metro stops and about a 20-30 min walk into the city centre. Managing our stay through the App and having Access codes to enter the building and rooms worked well for us but can see this being tricky for someone who perhaps isn't as tech savvy. We had a fantastic stay and would definitely come back again!
Stayed 5 nights in Jun 2025

10/10 Excellent

farin

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2025

8/10 Good

sophie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

JOLLY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel room is new and clean, AC works great. It comes with kitchen so you can cook in the hotel room if you don't feel like eating out, perfect for family with babies. There's a supermarket within walkable distance. Reminder to have dinnerwares ready as the room doesn't provide any. Overall a great hotel to stay at.
Stayed 1 night in Jun 2025

8/10 Good

Juan c

Liked: Cleanliness, room comfort

Madrid, primera visita, repetiremos next year

Stayed 3 nights in Jun 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

M DEL CARMEN

Liked: Cleanliness, room comfort
The apartment was comfortable and located at walking distance of several points of interests, although location is not pristine. Everything needed for my stay was provided. Communication was not great, there were problems at check-in and also problems with the access code which were not readable to start with and did not work until they were changed twice, that part was not great.
Stayed 4 nights in Jun 2025

10/10 Excellent

Pascal Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We got lucky to find someone at the entrance the first day! Other than that, you’re pretty much on your own and unbothered! Property was nice, modern and clean.
Stayed 3 nights in Jun 2025

10/10 Excellent

Dean

Liked: Cleanliness, room comfort

A very handy location for tourist visiting

The accommodation is of high standard and the contactless dealings with check in etc. made it easy. One slight downside was the lack of soundproofing from the road, it sounded like we had a window open. Ear plugs were supplied but not needed as it was quiet at night.
Stayed 3 nights in Jun 2025

10/10 Excellent

Yoann

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, room comfort
Stayed 6 nights in Apr 2025

8/10 Good

Asha

Liked: Cleanliness, room comfort

Wonderful!

The room is spacious! The people are nice and easily accessible via text from Sonder app. The location is also great near wonderful museums and restaurants. Still need work on cleaning service availability and access to extra supplies such as towels.
Stayed 3 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Spotlessly clean & well appointed apartment. Our request for assistance with washer/driver had a nice young man at our door 5 minutes later, providing clear instructions.
Stayed 3 nights in May 2025

10/10 Excellent

catherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Brand new property, walking distance to museums. Dining nearby. Metro at the corner.
Stayed 3 nights in May 2025

8/10 Good

VIOLETA, CULVER CITY

Liked: Cleanliness, amenities, property conditions & facilities
The transportation is easy. Many choices of eating places. The cooking part in the room made me nervous, the alarm starts when you are in the middle of cooking. I experienced it the first day and my last day with the neighboring room, we need to evacuate but no sense of what was going on. Need to change the cooking system.
Stayed 7 nights in May 2025

10/10 Excellent

Yvonne Marie Belle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a very enjoyable stay with Sonder Sofia, the staff were incredibly helpful and responsive, especially during the national power cut, we were well taken care of. It's very close to metro Embajadores which is a quick tube ride to the Caja Magica if you are going to see the tennis or going to tourist attractions.
Stayed 7 nights in Apr 2025

8/10 Good

Zhengju

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very clean and safe, it has everything you need. The only thing bothered me was the noises from the street and the elevator, because my room is right close it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Peter, Brooklyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What I like the most was specious room, very comfortable, nice residential location far from the crowds but close to city center and very walkable.
Stayed 4 nights in Apr 2025

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel!!!
Stayed 13 nights in Mar 2025

10/10 Excellent

Sean

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Glenn

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very close to train station, and surprisingly quiet despite lical traffic. Breakfast is excellent with many options including fresh eggs cooked to order plus freshly squeezed orange juice (machine)
Stayed 5 nights in Mar 2025